Junior Customer Success Officer

Il y a 4 mois


Brussels, Belgique Accountable Temps plein

Hey, we are Accountable
With our app, we make the lives of self-employed people a lot easier by making their tax hassles simple and stress-free. Our team is booming and we are looking for an enthusiastic Junior Customer Success Officer to join us in making this mission a reality.
Tasks
Operations (66% of your time)
- You support the community with demos, webinars and drafting FAQs.
- You act as a bridge between self-employed users and our product team, both for passing on new ideas and resolving issues.

Projects (33% of your time)
- You devise strategies to retain and persuade users to subscribe.
- You contribute to improving our UX and work closely with the marketing team.

**Requirements**:

- You are fluent in English, Dutch and French.
- You have an eye for detail and always focus on quality.
- You are strong in communication and know exactly how to help and convince our customers.
- You can work well independently, but also function well in a team.
- You feel completely at home in the energetic and rapidly changing environment of a start-up.
- You have a practical attitude, get to work immediately and see opportunities everywhere.
- Financial knowledge is an advantage, but not a requirement - we will quickly bring you up to speed during your onboarding.

**Benefits**:
**What we offer in this role**:

- A role where you make a real difference to self-employed people.
- Working in Brussels and remotely.
- An attractive salary with stock options.
- An open-ended contract with plenty of development opportunities.

Sound good? Top We are looking for real people with real skills. Typical CVs? No need; we are more interested in your personality and drive. Ready to work with us on this mission? Let's chat



  • Brussels, Belgique Accountable Temps plein

    Hey, we are Accountable! With our app, we make the lives of self-employed people a lot easier by making their tax hassles simple and stress-free. Our team is booming and we are looking for an enthusiastic Junior Customer Success Officer to join us in making this mission a reality. Tasks Operations (66% of your time) - You support the community with demos,...


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    Hey, we are Accountable! With our app, we make the lives of self-employed people a lot easier by making their tax hassles simple and stress-free. Our team is booming and we are looking for an enthusiastic Junior Customer Success Officer to join us in making this mission a reality. Tasks Operations (66% of your time) As a Tax Coach, you are the first help...


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