Customer Support It
il y a 1 jour
**Vos tâches**:
- Support informatique à destination des utilisateurs du système
- Résolution de problèmes à distance
- Nombreux contacts avec les clients (via système de ticketing ou par téléphone)
- En cas de besoin, vous serez amené à vous déplacer sur le site du client pour gérer les éventuelles pannes
Pour une entreprise de la région de Louvain La Neuve, nous sommes actuellement à la recherche d'une personne pour un poste de customer support.
A ce poste, vous devez pourvoir vous exprimer parfaitement en français et en anglais.
Société active dans le domaine médical.
**Vous êtes**:
- Doté d'un bachelier ou un master en informatique
- Bilingue FR/NL
- A l'aise avec le contact clients
- Empathique et orienté résolution de problèmes
- Juniors acceptés
**Nous offrons**:
- Un contrat CDI
- Une formation continue
- De belles perspectives d'évolution de carrière et de salaire
- Un package salarial comprenant : chèques repas à 8€, assurance groupe + hospitalisation (pour vous et votre famille), une voiture + carte essence illimitée, assurance voyage ainsi que des jours de congé supplémentaires après déjà un an
Procédure de recrutement qui comprend plusieurs étapes dont une mise en pratique, elle peut prendre jusqu'à un mois avant d'avoir la décision finale.
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