Client Support
il y a 1 semaine
Our client, a trade show company, is looking for a Client Support to join their team in Brussels.
**Description**
- You will provide telephone support to the private clients of the Brokerage Company and you will be the first point of contact;
- You reflect, together with the relationship managers, on the commercial support of our agencies and You are the support of the client managers in all their administrative operations (Opening documents, identity cards, etc.);
- You provide the necessary guidance to these clients during their first access to the website and accompany them during the consultation of our website;
- Within your department, together with your team members, you will provide the necessary administrative support for the launch of new commercial campaigns, conferences and actively collaborate in writing small news items and analyses;
- You are the direct point of contact for our institutional and professional clients. You do everything possible to serve these clients in the best possible way. You are proactive in this and aim to expand the service to these clients;
- At the request of our private and corporate clients, you execute stock market transactions in equities, derivatives and bonds.
**Profile**
- You have an excellent knowledge of Dutch and French;
- You are fluent, dynamic and enthusiastic and you communicate via telephone in a crystal clear and customer-oriented way;
- You are structured and accurate and well organized;
- You are problem-solving and stress-resistant;
- You have a basic knowledge of financial instruments and are familiar with investing.
**Offer**
A financial institution in full expansion and with growth opportunities coupled with an attractive salary package and attractive fringe benefits.
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