Business Service Manager
Il y a 7 mois
We are looking for a Business Service manager to support the Change management, communication and training effort for its End user services organization and more specifically the migration from Windows 10 to Windows 11.
**Main areas of focus are**:
Relationship & Service Management
Build strong, collaborative relationships with business units, product owners and technology partners
Act as the bridge between End Users Services department and the business groups
Track user satisfaction and stakeholder feedback, identifying opportunities to continuously improve services and relay this feedback to product owners)
Establish effective communications around service design, delivery and operations : new product, upgrades, changes, incidents, problems.
Professionally balance stakeholder expectations vs reality, especially around demand prioritization, product preferences and delivery timelines.
Champion End Users Services strategy, roadmap, services, people and processes. Demonstrate expertise around one or more product categories.
Adoption & Value
Understand how to identify and improve the value realization around the adoption of strategic end user services
Work collaboratively with stakeholders to prioritize initiatives that will deliver the greatest value
Identify opportunities for using end user services in new and innovative ways
Champion initiatives that result in new and better ways of doing business.
Industry Expertise & Knowledge
Understand the EUS industry, trends, and future direction.
Understand how companies in similar industries are leveraging EUS to improve collaboration, productivity and efficiency
Develop innovative ideas to improve EUS services
-
Business Analyst
Il y a 6 mois
Brussels, Belgique Orange Business Temps plein**The team, position & mission**: We are looking for consultants to reinforce our Business consulting practice. If you are a heavy expert, ready to share some expertise and knowledge, this role is for you. As a member of the Business Analyst team, you will be working on business & functional analysis missions, related to one or more project contexts....
-
Business Analyst
Il y a 6 mois
Brussels, Belgique Orange Business Temps plein**The team, position & mission**: We are looking for consultants to reinforce our Business consulting practice. If you are a heavy expert, ready to share some expertise and knowledge, this role is for you. As a member of the Business Analyst team, you will be working on business & functional analysis missions, related to one or more project contexts....
-
Business Manager
Il y a 7 mois
Brussels, Belgique [Pépite.] Temps pleinEntrepreneur dans l'âme, vous créez et développer votre Business Unit et êtes garant de la croissance et de la rentabilité de votre centre de profits. Formé par votre Coachin ainsi que le Responsable de la Business Unit, vous aurez un rôle central dans notre organisation qui se définit autour de ces grands axes: - ** Le business**: vous créez,...
-
Senior Business Developer
Il y a 7 mois
Brussels, Belgique Business & ICT Consulting Temps pleinThis is a full-time hybrid role for a Senior Business Developer with flexibility for remote work. **Job description**: The Senior Business Developer will be responsible for conducting market research, generating leads, and providing exceptional customer service. They will play a key role in expanding Business Training's client base and driving revenue...
-
IT Service Manager
il y a 1 mois
Brussels, Belgique SPF Finances Temps pleinVous recherchez une fonction variée dans le domaine de l'informatique? Vous voulez travailler dans un environnement dynamique et innovant? Alors ce poste au SPF Finances est certainement fait pour vous! Avec nous, vous pouvez travailler sur des services qui concernent tous les citoyens.En tant que Service Manager, vous travaillerez au sein du pilier...
-
Business Manager
Il y a 6 mois
Brussels, Belgique Unique Temps plein**Description**: **Unique, nice to meet you!** En tant qu’entreprise ambitieuse active dans les ressources humaines, nous recherchons un business manager pour renforcer notre équipe. **Travailler comme business manager** Vous commencez votre journée par un joyeux bonjour à tous vos collègues. Après tout, vous savez en tant que office manager qu'ils...
-
Business Manager
Il y a 6 mois
Brussels, Belgique Unique Temps plein**Description**: Unique, nice to meet you! En tant qu’entreprise ambitieuse active dans les ressources humaines, nous recherchons un business manager pour renforcer notre équipe. Travailler comme business manager Vous commencez votre journée par un joyeux bonjour à tous vos collègues. Après tout, vous savez en tant que office manager qu'ils font...
-
Odyssee Field Service: Customer On-boarding Manager
Il y a 6 mois
Brussels, Belgique Odyssee Field Service Temps plein**Description** Are you customer oriented, driven and emphatic? Is your professional mantra “The customer is always right and I’m here to help”? Well, then keep scrolling down. Working as Customer On-Boarding Manager does precisely what it’s title suggests: you work to help and support customers to get the most out of Odyssee Field Service. You...
-
Service Manager
Il y a 6 mois
Brussels, Belgique Community Consulting Temps pleinThe Service Manager role belongs Relationship Management team and reports directly to the Head of Relationship Management. The Service Manager is responsible for quality, availability, performance and evolution of the technical service. In this role he or she acts as the prime customer contact for all services-related enquiries. The Service Manager has...
-
Manager Customer Services Business Insurance
Il y a 3 mois
Brussels, Belgique Belfius Temps pleinBelfius Insurance - Customer Services - Brussel - Permanent De wereld van de levensverzekeringen is constant in beweging. We zijn op zoek naar een manager voor het team Business Insurance. Je begeleidt je team om de gewenste resultaten qua levensverzekeringen 1e en 2e pijler voor zelfstandigen te behalen. Zo ondersteun je de groeistrategie van Belfius in...
-
Service Level Manager
Il y a 7 mois
Brussels, Belgique Proximus Group Temps pleinA job at Proximus? You’ll find that everything revolves around the idea ‘Think Possible’. This means: we always assume that something is possible, even if it seems impossible. Well, especially so, actually. Call it a way of thinking that involves being open to a world of digital solutions that make our lives easier. And our way of working smarter. We...
-
Business Manager
Il y a 6 mois
Brussels, Belgique KGR Temps pleinNous recrutons un business manager pour une société de service à rayonnement international. Vos missions: Vous mettez en œuvre vos compétences afin de participer au développement des activités : Votre rôle consiste à développer le portefeuille client en proposant l ensemble de notre offre aux acteurs économiques ciblés de la région Prospecter...
-
Business Manager
Il y a 6 mois
Brussels, Belgique KGR Temps pleinNous recrutons un business manager pour une société de service à rayonnement international. Vos missions: Vous mettez en œuvre vos compétences afin de participer au développement des activités : Votre rôle consiste à développer le portefeuille client en proposant l ensemble de notre offre aux acteurs économiques ciblés de la région Prospecter...
-
Business Manager
Il y a 6 mois
Brussels, Belgique D-Network Temps pleinCompany Description Créée en 2001, cette société a élargi au fil des ans sa gamme de services dans le but de créer des parcours clients de plus en plus personnalisés en apportant les avantages du monde en ligne dans les magasins physiques. Avec des bureaux en Italie, au Royaume-Uni, en France, en Belgique, aux Pays-Bas, en Allemagne, en Espagne, en...
-
Service Manager
Il y a 3 mois
Brussels, Belgique Brussels Airport Company Temps pleinBe part of our beating heart Brussels Airport wil bekend staan als een van de beste luchthavens ter wereld, een volledig verbonden economische hub voor mensen en bedrijven, het kloppende hart van Europa, waar klanten, innovatie en duurzaamheid centraal staan. Wil jij de luchthaven van vandaag en morgen helpen vormgeven?Stop met dromen en kom ons team...
-
manager industrial, business development manager
il y a 4 jours
Brussels, Brussels, Belgique Michael Page Temps pleinAs a Business Development Manager, your main responsibility will be to develop and maintain strong long-term relationships with your clients, primarily franchise managers in the retail sector. Our client is a global leader in commercial refrigeration solutions, providing innovative and sustainable equipment to various industries (retail, food service, and...
-
Service & Contract Manager
Il y a 7 mois
Brussels, Belgique Colt Technology Services Temps pleinColt provides network, voice and data centre services to thousands of businesses around the world, allowing them to focus on delivering their business goals instead of the underlying infrastructure. Function: Sales, Marketing and Customer Success Reporting: Manager, Customer Management Location: Brussels, Belgium **Role purpose** Colt’s Service...
-
Business Duty Manager Ehealth
Il y a 4 mois
Brussels, Belgique Smals Temps pleinChez Smals, plus de 2000 professionnels façonnent, chaque jour, l’avenir en s’investissant dans « l’ICT for Society ». Ces systèmes ICT de pointe permettent à nos clients de garantir des services encore plus performants dans des domaines tels que le travail, la famille et la santé. À terme, eHealth, une plateforme d'échange sécurisée dédiée...
-
Business Developer Intern
Il y a 6 mois
Brussels, Belgique SII Technologies GmbH HR-Service Temps pleinSII Belgium is seeking a dynamic and ambitious Business Developer Intern to join our team at SII Belgium. This internship provides a unique opportunity to gain hands-on experience in business development with a primary focus on identifying and pursuing new business opportunities with experienced colleagues to accompany you. If you're passionate about...
-
Service Manager
Il y a 3 mois
Brussels, Belgique EUROPEAN DYNAMICS Temps plein**Your tasks** - Define, develop, and review the high-level migration plans to address the gaps between the current and future state; - Support the ITSM’s transition towards the ITIL 4’s best practices; - Maintain and/or contribute to the ITAM procedures and processes for effective software lifecycle management; - Provide support on the design,...