Complaints & Escalations Officer

Stater Belgium est à la recherche d’un **Collaborateur Complaints & Escalations** pour renforcer son département Operations. Nous garantissons un service financier de haute qualité à diverses grandes banques et compagnies d'assurance en Belgique. **Objectif de la fonction**: Maintenir la satisfaction des clients en agissant en tant que médiateur ou...

Maintain customer satisfaction by acting as a mediator in the handling of all Servicing customer complaints, in consultation with the relevant operational departments.** Description** Manages and researches customer-focused solutions to customer complaints Servicing: - Records all complaints received for prompt response and accurate follow-up; - Analyzes...

**Touring** is een belangrijke speler in de wereld van de voortdurend evoluerende mobiliteit en dit zowel vandaag als morgen, in België of ver erbuiten. We informeren onze klanten en staan hen bij tijdens al hun verplaatsingen - ongeacht het vervoersmiddel - zodat hun mobiliteit een efficiënte maar vooral aangename ervaring is. We ontwikkelen...

**Touring** is een belangrijke speler in de wereld van de voortdurend evoluerende mobiliteit en dit zowel vandaag als morgen, in België of ver erbuiten. We informeren onze klanten en staan hen bij tijdens al hun verplaatsingen - ongeacht het vervoersmiddel - zodat hun mobiliteit een efficiënte maar vooral aangename ervaring is. We ontwikkelen...

AMP?AMP (bpost group) est la plus grande société de distribution de presse en Belgique. A partir de 5 sites de distribution et de bureaux en Flandre, à Bruxelles et en Wallonie, nous desservons 5.000 points de vente de presse et distribuons 425.000 magazines et 260.000 journaux par jour. Aujourd'hui, nous renforçons encore notre position en...

Handhaven van de klanttevredenheid door te bemiddelen bij de behandeling van alle klachten van Serviceklanten, in overleg met de betrokken operationele afdelingen.** Beschrijving** Beheer van en zoeken naar klantgerichte oplossingen voor klachten van klanten Servicing: - Registreert alle ontvangen klachten voor een snelle reactie en een accurate...

AMP?AMP (bpost group) est la plus grande société de distribution de presse en Belgique. A partir de 5 sites de distribution et de bureaux en Flandre, à Bruxelles et en Wallonie, nous desservons 5.000 points de vente de presse et distribuons 425.000 magazines et 260.000 journaux par jour. Aujourd'hui, nous renforçons encore notre position en...

**Introductie**: Ons Assistance Center is 7 dagen per week en 24 uur per dag bereikbaar. Onze supportmedewerkers lossen technische problemen op waarmee leden, klanten van autofabrikanten en klanten van lease - of verzekeringsmaatschappijen in België en in het buitenland worden geconfronteerd. Elke dag is anders. Wij beloven u gevarieerd werk binnen een...

**Description**: We are looking for a Transversal Project and Escalation Manager who will be reporting directly to the Technology director at company, in a team of 6 members, working 2 times a week from Brussels. **Must have**: Project management with top reporting skills Experience / interest for 5G innovative projects Able to (project)lead colleagues...

A career at _Lombard Odier_ means working for a renowned global wealth and asset manager, with a strong focus on sustainable investing. An innovative bank of choice for private and institutional clients, our independently owned Firm is one of the best-capitalised banking groups in the world, managing close to CHF_ - 300 billion and operating from over 25...

We’re looking for motivated, engaged people to help make everyone’s journeys better. Gate Gourmet Belgium NV is a part of the gategroup, the international leader in airline catering. Worldwide we have about 43.000 colleagues in over 60 countries where we offer our customers culinary excellence. The Brussels offices have been part of the group since end...

My client an international law firm are currently recruiting for this brand-new role of Office Manager. In this role you are managing a team of 3 ensuring the best quality of service for internal and external clients. The day-to-day duties include but are not limited to the following: Tasks - Oversee daily operations of the business services area, ensuring...

Hey toi, passionné.e des réseaux sociaux et du service clientèle, tu cherches à mettre ton dynamisme au service d'une entreprise internationale ? Alors, cette offre est faite pour toi ! **Community Officer - Eurostar** Tu es l'As des relations clients et tu sais comment gérer les requêtes et réclamations via les réseaux sociaux ? Parfait ! Chez...

**Description du poste**: AG Real Estate recherche activement un ICT Support Officer afin de renforcer l'équipe Operations, en charge du support sur l’infrastructure et de la gestion des utilisateurs dans les systèmes. Pour répondre aux besoins des clients internes, la personne en charge analysera les incidents et les résoudra autant que possible et...

Are you seeking a new challenge with extensive B2B contacts, administrative tasks, and an opportunity to develop your commercial skills? Join our team and become part of a young and dynamic company. While extensive experience is not required, EXCEPTIONAL LANGUAGE SKILLS (EN/FR/NL), STRONG ADMINISTRATIVE AND INTERPERSONAL ABILITIES ARE ESSENTIAL. You thrive...

In het kortbrussel / bruxelles bediende, freelancer 40 uur per week - Amandine JansenTalent Acquisition Lead Life Sciences 0032491153475 - **Regulatory Affairs Officer**: - Pharma & Sciences - Regulatory Affairs - Compile and maintain regulatory documentation databases or systems - Coordinate efforts associated with the preparation of regulatory documents...

In het kortbrussel / bruxelles bediende, freelancer 40 uur per week - Amandine JansenTalent Acquisition Lead Life Sciences 0032491153475 - **Regulatory Affairs Officer**: Pharma & Sciences - Regulatory Affairs - Compile and maintain regulatory documentation databases or systems - Coordinate efforts associated with the preparation of regulatory documents or...

Are you seeking a new challenge with extensive B2B contacts, administrative tasks, and an opportunity to develop your commercial skills? Join our team as the new Front Office Manager and become part of a young and dynamic company. While extensive experience is not required, EXCEPTIONAL LANGUAGE SKILLS (EN/FR/NL), STRONG ADMINISTRATIVE AND INTERPERSONAL...

Among the largest money transfer companies in the world, operating in over 180 countries, as well as one of the few currency exchange agencies in the country, BT// is looking for a proactive person to join our strong Front Office team. The role Your tasks will include: - Liaise with Back Office, Compliance and Finance departments to ensure a proper...

The European Organisation of Military Associations and Trade Unions (EUROMIL) is an umbrella organisation composed of 33 military associations and trade unions from 20 countries. It is the main Europe-wide forum for cooperation among professional military associations on issues of common concern. EUROMIL strives to secure and advance the human rights,...