Customer Success Manager
Il y a 2 mois
**What's in it for you?**:
As a Customer Success Manager, you will be responsible for being the main point of contact for customers, identifying improvement opportunities, educating customers about the product, ensuring customers are achieving their goals, creating engagement plans, and collaborating with other teams.
The company also offers an international startup environment, a competitive salary, and benefits, such as extra holidays, a mobile subscription, group and hospitalization insurance, and a hybrid working model.
**About the company**:
Founded in 2018, our client, a fantastic **Belgian technical company** is disrupting the way to approach search marketing with a super innovative SaaS technology. Growing very rapidly, they won several awards like the IAB MIXX Award for the “Best MarkAd-Tech Tools” and the Digital Wallonia Startup of the year award.
Their fast success is linked to the development of a unique product, issued from Machine Learning and Technical breakthrough, to help generate automated landing pages to optimize SEO and leverage their client’s ranking. This is what led the Company to successfully close a multimillion funding round(in Euro). And after only 2,5 years of existence, the Company’s product is today encountering solid traction, confirmed product/market fit and has already concluded deals around the planet ‘LATAM, EU, Africa’ to reach a 6 digits Euro A.R.R and already the breakeven.
**About the job**:
- This year’s events have created an unprecedented E-business acceleration and therefore a momentum for the Company not to miss. To keep their growth plan running, they are seeking a Customer Success Manager (Belgium Based) who will help customers increase their online visibility through SEO and SEA. This role requires someone who enjoys analyzing data, finding solutions, building relationships with customers, and delivering results.
- To be successful in this role, you should have at least 3 years of experience in a similar position
- Be organized and data-driven, have excellent customer-facing and presentation skills
- Ideally, have knowledge of search and digital marketing.
- Knowledge of HTML, CSS, and Javascript is a plus.
- Fluent English speaking, any other languages are assets
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