Service Level Manager

**Responsibilities** - ** Managing customer relations** - Be the main point of contact for customers and teams in the follow-up of incidents, problems and changes - Develop a solid relationship with the various customers (subsidiaries, sites, local teams) - Centralize business irritants on a cross-functional basis - **Manage incidents, problems and...

**Scope of the services to be provided** The activities include among others: - Perform the required tasks for a portfolio of projects; - The management of the deployment, testing, roll-out and operation of services in order to meet the business needs; - The management of the development and implementation of services in order to meet the business needs; -...

March 30, 2023 - Brussels- FR/NL + good EN- #JOB1789**Summary**: - Based in the center of Brussels, our client is a telecom and ICT services provider for the Region of Brussels. The organisation develops, delivers and manages services and regional projects for all its customers. As main asset, Our client owns more than 400km optical cables on the Region and...

The Client, in partnership with other Commission services and stakeholders, provides high-qualitycorporate solutions/information systems for the Research and Innovation Family, enabling the successful implementation of the Commission's Digital Transformation and EU policies. In close collaboration with other Commission services and its customers, the Client...

**Your tasks** - Report on the service status (SLA, actions, risks, issues, decisions, changes, etc.); - Provide support on the design, development and administration of the IT Asset Management program; - Respond to requests from other stakeholders for specific IT Hardware/Software Asset management data; - Maintain and/or contribute to the procedures and...

In close collaboration with other Commission services and its customers, the Client builds and operates IT solutions in the areas of Social Security. In March 2021 the Commission announced in the European Pillar of Social Rights Action Plan the start of a pilot to explore 2023 the launching of a digital solution to facilitate the interaction between mobile...

**Function title**: Hosting Services Manager - **Reference**: NOC-NM-2023-AD/644 - **Location**: Brussels - **Nature of competition**: Internal and external competition - **Applicable regulations**: Staff regulations governing officials of the EUROCONTROL Agency - **Type of post**: Administrator - **Job level**: AD6-AD9 - **Generic job title**: Expert -...

**Your tasks** - Report on the service status (SLA, actions, risks, issues, decisions, changes, etc.); - Manage the development, deployment into operations of Customs IT systems and its integration with central services and platforms; - Plan and coordinate with other teams the delivery and configuration of environment and connectivity required to perform...

IT Service Assurance Manager Mission context: - Ensures the IT operational efficiency and quality of service by having an active role on IT operations (hot & cold loop follow up, performances monitoring, processes, tools, governance) - Leads Quality & Performance initiatives of key Products, Services and Processes to improve efficiency and quality of...

Proximus is active as a provider of digital services and communication solutions on the Belgian and international markets. We offer our customers a world of digital opportunities so that they can live better and work smarter. We do this by offering products and services tailored to the needs of every customer and by being a partner of citizens, companies and...

Business Service Manager – BrusselsEnglish/French speaking, Permanent, Full-time, OnsiteMy client an international law firm are currently recruiting for this brand-new role of Business Service Manager. In this role you are managing a team of 3 ensuring the best quality of service for internal and external clients.Tasks• Oversee daily operations of the...

**Function title**: Service Asset & Configuration Manager - **Reference**: NOC-NM-2024-AD/796 - **Location**: Brussels - **Nature of competition**: Internal and external competition - **Applicable regulations**: Staff regulations governing officials of the EUROCONTROL Agency - **Type of post**: Administrator - **Job level**: AD6-AD9 - **Generic job title**:...

Proximus is active as a provider of digital services and communication solutions on the Belgian and international markets. We offer our customers a world of digital opportunities so that they can live better and work smarter. We do this by offering products and services tailored to the needs of every customer and by being a partner of citizens, companies and...

**About Umicore** Reducing harmful vehicle emissions. Powering the cars of the future. Giving new life to used metals. We are the leading circular materials technology company fulfilling its mission to create materials for a better life. With ambitions like this, imagine what you could do? **Rechargeable Battery Materials** We are all on the move....

Company Description We Cook iT is an international software house that delivers software development to its corporate customers by providing highly skilled, communicative IT professionals to build their customized products through outsourcing, nearshoring and turn-key projects’ solutions. How do we differentiate ourselves? By investing in the...

DESCRIPTION OF THE TASKS Following tasks will be performed by external service provider: - Integration of user-facing elements developed by a front-end developers with server side logic - Implement core business logic - Creation of servers and databases for functionality - Design and implementation of data storage solutions - Understanding and...

Overview: **What does an Expleo SDM do ?** The primary function of the Account Delivery Manager is to act as the interface between clients and Expleo’s Account Managers, Operations management and our consultants. The Account Delivery Manager will have an active role in managing the ongoing client relationship from a delivery perspective. This involves...

Posted- 25-Jan-2024- Service line- GWS Segment- Role type- Full-time- Areas of Interest- Facilities Management- Location(s)- Brussels - Brussels Hoofdstedelijk Gewest - Belgium**We are looking for a Soft Service Supervisor to join the team at ExxonMobil Brussels Campus.** Location: Exxon Mobil, Brussels Campus, Machelen Key deliverables - Deliver best...

Job Description Today, the corporate landscape is dynamic, and the world ahead is full of possibilities! None of the amazing things we do at Infosys would be possible without an equally amazing culture, the environment where ideas can flourish and where you are empowered to move forward as far as your ideas will take you.At Infosys, we assure that your...

As a Global Service Manager at Securitas, you will join the current transversal team leading technology physical security services covering strategy, design, transition, operations and continuous improvements stages in their entire life cycle to one of our major customers. Key tasks are taking accountabilities on a global approach with our major customer...