Key Account Manager Flanders
il y a 3 jours
**Job Title**: Key Account Manager Flanders
Philips is a global leader in health technology, committed to improving billions of lives worldwide and striving to make the world healthier and more sustainable through innovation. Driven by the vision of a better tomorrow.
But it’s not just what we do, it’s who we are. We are 80,000, wonderfully unique individuals, with two things in common. An unwavering sense of purpose and a relentless determination to deliver on our customers’ needs. It’s what inspires us to create meaningful solutions - the kind that make a real difference - when it matters most.
The world and our customers’ needs are changing faster than ever before and while we are proud of what we do already, we know we can do more. That’s why we need you, to help us tackle increasingly complex challenges posed by ever evolving health and well-being needs.
**In this role, you have the opportunity to make life better**
Looking at the challenges the world is facing today Philips’ purpose has never been more relevant. So whatever your role, if you share our passion for helping others, you’ll be working towards creating a better and fairer future for all. As account manager you will initialize and coordinate all Philips efforts towards customers in order to maximize the output of the sales team.
You will create account plans for our most important customers in which set targets are translated into specific strategies and actions as part of the operational plan of the sales team.
**You are responsible for**
- Maximizing order intake, sales (including Service Contracts),margin and customer satisfaction (NPS) for chosen accounts within the district Belux, region Flanders;
- Ensuring continuity of the relationship with customers and operating at multiple levels in the customers’ organization, but also facilitating the executive level interfaces between Philips and customers;
- Preparing the annual account plan in line with the regional strategy and execute at regional level;
- Contributing to the development and implementation of local marketing strategies;
- Filling the sales funnel management tool and executing the systematic analysis of win & loss deals, expectations, customer satisfaction;
- Building a forecast for the assigned customers;
- Collaborating with channel partners where required;
- Coordinating all internal necessary resources to obtain objectives and where necessary involving other stakeholders. Be a bridge builder between departments;
- Ensuring quotations are completed and delivered within set time limits;
- Ensuring that quotations (offers to customers) are based on a solution / configuration compliant to specifications validated by the business. Make sure the offers are properly reviewed by operations for feasibility and accuracy prior to being issued;
- Ensuring any third party product included in the solution and not part of the catalogue, is properly validated against compatibility / compliance of specifications;
- Reporting customer feedback according to applicable quality standard policy and following up relevant assigned quality & regulatory training in a timely manner;
- Ensuring proper alignment with other account managers and customer-facing staff that are active at account level;
- Leading and coordinating the account teams;
- Acting in an ethical way according to the global business principles.
**You are a part of**
Healthcare Benelux is a sales and service organization with roughly 400 employees, of which 135 active in the Philips BeLux organization. You will be part of the Health Systems Belux District, region Flanders and report to the Sales Leader Flanders.
**To succeed in this role, you’ll need a customer-first attitude and the following**
- Master or Bachelor degree;
- Previous medical imaging systems and/or medical equipment sales experience;
- Experience calling at all levels within hospitals, administration, nursing, biomedical engineering, purchasing / materials management, etc;
- Knowledge of the healthcare market in Flanders;
- Professional sales skills, experience, appearance and manner;
- Proven track record of consistent top sales performance preferred;
- Exemplary organizational skills, to manage multiple customer contacts and point of sales within each account;
- Customer oriented, must be skilled in closing orders, executive selling, communication, negotiations, relationship building, territory management, strategic selling, account management, articulation of corporate value proposition and appropriate competitive positioning;
- Strong communication
- and negotiation skills, strong interpersonal/networking skills;
- Must be able to function independently and be a team player;
- Fluent in Dutch and English (French is an asset).
**In return, we offer you**
A path towards a rewarding career. Philips is growing its marketing capability enterprise wide. Succeeding in this market-based role in a complex environment will open many doors for
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