Technical Support Senior Specialist

Il y a 7 mois


Brussels, Belgique WTW Temps plein

To stimulate its further growth, WTW Belgium is looking for a talented Claims Advisor Motor (M/F) for its CRB (Corporate Risk & Broking) activities in our Liège office.

**The role**

In your capacity as claims advisor, you’re responsible for managing the motor claims for an assigned Client portfolio. You will manage the claims data in our systems and you will follow up with our Clients, the insurers, third parties, lawyers and surveyors.

You optimally defend and promote our Clients interests. For this purpose, you keep close track of the agreements in place. Client-oriented management and rigorous follow-up of the files are second nature to you.

Your Challenges
- Create added value for your client
- Collaborate on a client-oriented service that distinguishes us from the rest
- Share your experience, your determination to learn and flourish in an ambitious environment
- Passion for entrepreneurial spirit

You manage from A to Z the files that form part of your client portfolio, i.e.:

- You enter the claims data into our system
- You make sure to systematically update and supplement the digitalized claims files
- You are in contact with our Clients on a daily basis and assist them with their claims related insurance questions
- You have frequent contacts with all parties involved in the claim
- You actively defend the interest of the Clients, amongst others discussions regarding responsibility, indemnity etc.
- In motor fleet you actively manage the stop loss
- As a good communicator, you respond quickly and enthusiastically to the technical questions of our Clients, your colleagues and the Account Managers; you also pro-actively seek the right solutions.

**The requirements**
- Training: At least a Bachelor degree
- Experience: a first experience in handling motor claims is recommended
- Language knowledge: native language Dutch or French, and a very good knowledge of French/Dutch and English
- Open-minded: You have a mind that is open to change, and you regard the possibility of working temporarily in our other offices (Liège and Hasselt) as an opportunity. We embrace flexibility and you will also to be able to work from home for a couple of days a week
- Other skills: You are an excellent negotiator. You are proactive and eager to satisfy the client. Moreover, you like working within a team, you have a sense of detail and you demonstrate organization and structure in your work.

**What we offer**
- An attractive salary package;
- A great work environment within a dynamic and talented team;
- The ability to develop your expertise, competencies and professional stature, while the company invests in the tools and opportunities that allow for continual development;
- Flexible and supportive working styles, like hybrid working. Ask your recruiter to learn more about the possibilities;
- A diverse, global work environment where we believe that diverse teams make better decisions, are more creative and are better at solving complex problems;
- A supportive workplace that celebrates differences, fosters an inclusive culture and operates with openness and honesty.

When you get one of us, you get all of us. We help each other succeed and create more value working together. Your vision. Our focus.

Join us and experience an award-winning culture



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