Senior Technician
il y a 1 semaine
NATO offers you more than a job. It gives you a mission: building peace and security for one billion people in Europe and North America. The NATO Communications & Information Agency is leading NATO’s Digital Endeavour.
**W **hat do we offer?**
- Genuinely meaningful work as part of the most successful alliance in history.
- 3 year contract with competitive tax-free salary and household and children’s allowances
- Privileges for expatriate staff including expatriation and education allowances (where appropriate) and additional home leave
- Excellent private health insurance scheme
- Generous annual leave of 30 days plus official holidays
- Retirement Pension Plan
**About the job**
Based in Brussels, Belgium you will join the Agency as we embark on a journey to transform our IT services to support NATO’s Digital Endeavour. You will be responsible for supervising and providing level 1 and level 2 support of end-user ICT assets. You will also supervise and conduct equipment testing to and from the supply line as well as document serviceability status and initiate Technical Assessment Reports. For a full list of duties, please review the job description here.
**About you**
We’re looking for a talented and knowledgeable Senior Technician (Technical Support) with ideally h igher vocational training in a relevant discipline with 2 years post-related experience, or a secondary educational qualification with at least 4 years post-related experience.
A different qualification coupled with particularly relevant experience may also be considered.
Experience in a broad range of IT administration tools used in ICT Service Management (e.g. BMC Remedy, SCCM, CITRIX) is required.
Knowledge of English, both written and spoken, is essential.
**Competencies**
The NCI Agency is looking for individuals have tangible experience and knowledge in following areas;
- Relating and Networking
- Delivering Results and Meeting Customer Expectations
- Adapting and Responding to Change
- Achieving Personal Work Goals and Objectives
To learn more about NCI Agency and our work, please visit our website.
- *For information about the NATO Single Salary Scale (Grading, Allowances, etc.) please visit our _website _. Detailed data is available under the Salary and Benefits tab. _
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