Operational IT Service Specialist
Il y a 7 mois
Service Delivery Specialist | IT | Information Technology | Brussels | International
**Your new company**
A leading company in the banking and the financial sector.
**Your new role**
As Operational IT Service Specialist, you'll be the driving force behind:
- Exciting IT projects from start to finish, ensuring they're delivered smoothly and meet our high standards.
- Collaborating closely with teams to set project goals and achieve amazing results.
- Keeping a close eye on project progress and swiftly dealing with any issues to make sure everything runs smoothly.
- Playing a key role in shaping our IT policies and procedures to meet global standards.
- Providing expert support to our IT teams and helping our users with any tech issues they face.
- Hosting user training sessions to boost tech skills across the company.
- Working closely with finance to keep our IT budget in check and make sure invoices are sorted
**Your profile**
- ** Fluent in English & French**; proficient in Dutch (less important).
- ** Bachelor’s or master’s degree** in a technology discipline or equivalent practical experience.
- Minimum of 5 years’ **experience **in IT service delivery within an international corporate environment.
- Proficient in **ITIL **environment with a focus on regulatory demands.
- Strong business acumen with insight into banking industry operations, challenges, and strategies.
- Analytical mindset with attention to detail and familiarity with various IT systems and tools.
- Flexible and adaptive approach to handle diverse tasks, including project management, governance, and hands-on IT tasks.
- Experience in **project management** and IT governance principles is a plus.
- Proficient with **MS Office 365 suite**; ITIL certification is a plus.
**What you'll get in return**
Join a dynamic team and enjoy:
- Opportunities for growth and development in your career.
- A friendly work environment where your contributions are valued and appreciated.
- Exciting projects where you can make a real difference.
- A chance to shape our IT policies and help drive change.
- Hands-on experience with the latest tech and supportive teams.
**What you need to do now**
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion on your career.
1103158
**Accreditation number**
**VG 292/BUOSA W.INT.35 W.SO.35**
**Brussels n° 00322-406-20121217**
Very attractive salary
-
IT Support Specialist
il y a 4 jours
Brussels, Belgique BASYS IT-Service GmbH Temps pleinAre you ready for new horizons? BASYS IT-Service GmbH currently provides IT services in 14 different European countries and operates in more than 30 locations, including London, Munich, Barcelona, and Prague. We help to create pragmatic solutions through our exclusive operations. Our clients place their trust in our expert and reliable service. This is what...
-
Operational Quality Officer Service
il y a 3 jours
Brussels, Belgique IT-Planet Temps pleinIntroductie IT-Planet is een gespecialiseerd informatica projectsourcing bedrijf, gelegen te Gent. We zijn actief bij diverse grote klanten over heel Vlaanderen en Brussel in volgende ICT-domeinen: Application Development, Infrastructure Services & Software Testing. Om ons team van 180 medewerkers te versterken zijn we momenteel op zoek naar een...
-
IT Support Specialist
Il y a 6 mois
Brussels, Belgique Proximus Group Temps plein**IT Support Specialist** We are seeking a highly skilled and motivated IT Support Specialist to join our dynamic team. This role requires a strong understanding of Microsoft 365, Slack, Atlassian, 1Password, Zoom, and hardware lifecycle management. **Key Responsibilities**: - Manage the onboarding and offboarding processes for users across various...
-
IT Support
Il y a 7 mois
Brussels, Belgique AbAKUS IT Solutions Temps plein**Your mission**: As an IT Support Specialist, you will take on a multifaceted role encompassing service desk agent, incident analyst, problem solver, and more. **Your tasks**: - Serve as a dedicated service desk agent, incident analyst, and problem solver. - Ensure swift incident analysis, prioritizing first and second-line customer interactions to...
-
Senior IT Service Management Process Analyst
il y a 5 jours
Brussels, Belgique Europe IT Services Temps plein, Role **:Senior IT Service Management process analyst** **Location: Brussels, Belgium** **Description/Requirements**: **ITIL v3 or 4 Intermediate level *Good knowledge of business support models,Operational ITIL processes *ServiceNow integrations & discovery tools *ITIL Service Operations processes,ITIL Service Transition processes,ITIL Service Design...
-
Operational IT Support Supervisor
Il y a 7 mois
Brussels, Belgique HAYS Temps pleinIT | Information Technology | Company car | Coordinator | Specialist | Support L2 - L3 | 1103157 **Your new company** Join a dynamic and innovative company committed to providing cutting-edge technology solutions and exceptional client support worldwide. **Your new role** As an Operational IT Support Supervisor, you'll play a crucial role in ensuring...
-
IT Service Assurance Manager
Il y a 7 mois
Brussels, Belgique Skillbase Group Ltd Temps pleinIT Service Assurance Manager Mission context: - Ensures the IT operational efficiency and quality of service by having an active role on IT operations (hot & cold loop follow up, performances monitoring, processes, tools, governance) - Leads Quality & Performance initiatives of key Products, Services and Processes to improve efficiency and quality of...
-
Operational Services Assistant
il y a 3 semaines
Brussels, Brussels, Belgique Smals Temps pleinAls Operational Services Assistant werk je voor teams die gespecialiseerd zijn in toepassingen in verband met de sociale zekerheid, de gezondheidszorg of Defensie. • Je monitort verschillende toepassingen en behandelt, in samenwerking met de IT-teams, alle technische of business gerelateerde problemen die worden gedetecteerd. • Je bent verantwoordelijk...
-
IT Procurement Specialist
Il y a 7 mois
Brussels, Belgique NonStop Consulting Temps pleinAre you an experienced procurement specialist with a passion for IT products and services? We are seeking a dedicated IT Category Buyer to join our dynamic team in Belgium. This role offers a unique opportunity to manage the procurement of software and services within the Business Applications domain on an international scale. **Primary...
-
IT Support Specialist
Il y a 2 mois
Brussels, Belgique CTG Temps plein**IT SERVICE MANAGEMENT** **BRUSSELS**: **Sylvain Marsal** **Recruiter** **IT SUPPORT SPECIALITST FOR THE EUROPEAN INSTITUTIONS**: Are you ready to embark on an exciting journey with CTG IT Solutions? We are seeking a dynamic **IT Support Specialist** to join our team, working alongside a prestigious European Institution based in Belgium. **YOUR...
-
Operational Security Engineer
il y a 5 jours
Brussels, Brussels, Belgique V-IT NV Temps pleinFor a client, we are seeking an Operational Security Engineer - Expert to join our team. This role is critical in supporting our IT Continuity & Resilience Officer within the Cluster of Resiliency, ensuring the standardization of IT Continuity and Resilience plans and exercises across the organization.Start Date: 23/12/2024End Date:...
-
Talent IT
il y a 3 semaines
Brussels, Brussels, Belgique Talent IT Temps pleinWe pride ourselves on providing high-quality IT services to meet the needs of our business departments and partners. We are committed to continuous improvement and excellence in service delivery. Join our team and help us drive the quality of our IT services to new heights.We are seeking a motivated Junior IT Service Delivery Manager to join our dynamic...
-
IT Infrastructure Specialist
Il y a 7 mois
Brussels, Belgique AbAKUS IT Solutions Temps pleinAs a technical specialist, you will actively contribute to optimizing IT infrastructures, ensuring service continuity for our clients. **Responsibilities**: **Profile**: - Minimum 2 years of experience in a Windows environment, specializing in user support levels 1 and 2, in a network environment, and with technical support for PCs. - Mandatory Microsoft...
-
Talent IT
il y a 2 semaines
Brussels, Belgique Talent IT Temps pleinWe pride ourselves on providing high-quality IT services to meet the needs of our business departments and partners. We are committed to continuous improvement and excellence in service delivery. Join our team and help us drive the quality of our IT services to new heights. We are seeking a motivated Junior IT Service Delivery Manager to join our dynamic...
-
IT Support Specialist
Il y a 4 mois
Brussels, Belgique NN Group Temps pleinWhat does your job as an IT Support Specialist look like? NN has invested heavily in the last years to transform itself & their IT department into a real digital company, where client service is optimal and process are smooth & automated. Next to that, NN is always looking for new innovative products & services to offer to their clients. In order to achieve...
-
IT Sourcing Specialist
Il y a 6 mois
Brussels, Belgique Valuement Temps plein**Job description**: **Job Description**: Valuement is an international consulting company, part of Mantu Group, operating in 60 countries, with a primary focus on the retail market and now also expanding new industries. We are actively developing our markets and therefore we are looking for an IT vendor specialist to implement projects within our...
-
operational assistant, services assistant
il y a 3 semaines
Brussels, Brussels, Belgique Smals Temps pleinAls Operational Services Assistant werk je voor teams die gespecialiseerd zijn in toepassingen in verband met de sociale zekerheid, de gezondheidszorg of Defensie. • Je monitort verschillende toepassingen en behandelt, in samenwerking met de IT-teams, alle technische of business gerelateerde problemen die worden gedetecteerd. • Je bent verantwoordelijk...
-
IT Support Specialist
Il y a 7 mois
Brussels, Belgique CTG Temps plein**IT SERVICE MANAGEMENT** **BRUSSELS**: **Sylvie Zimmer** **Recruiter** **_CTG IT Solutions is an IT Services Company dedicated to European Institutions. We are currently hiring an IT Support Specialist (Visioconference) to join our team in Brussels._** **Your Missions** - You manage incident analysis, first and second-line customer liaison with the...
-
IT Manager Benelux
il y a 3 jours
Brussels, Belgique Robert Half Belgium Temps pleinRobert Half Technology is currently looking for an IT manager Benelux for an international engineering and manufacturing company, located in the Brussels. Robert Half Technology is currently looking for an IT manager Benelux for an international engineering and manufacturing company, located in the Brussels. You are responsible for the Benelux IT team,...
-
IT Support Specialist
il y a 5 jours
Brussels, Belgique Getronics Temps pleinNature of tasks Service desk agent, incident agent and analyst, problem agent and analyst Incident analysis, first and second-line customer liaison with the purpose of maximising the first call resolution rate **First and second-line support**: remote and on-site support Recording & tracking incident and request information Recording & tracking Problem...