Expert Analytics Digital Business Banking
Il y a 4 mois
The Expert Analytics Digital Business Banking is part of the Business Banking Organisation and has as purpose to enable us to be a data driven organization and making sure decisions taken can be based on accurate and up to date data. Your role will play a key part to set us up a strong commercial steering in the organization, to improve our customer satisfaction and keep an ambitious commercial growth. You will also ensure the ongoing trend towards digital first employees and customer, while delivering insights and campaigns to reach our growth ambition and collaborate with all our stakeholders on data-related topics.
As Expert Analytics you’ll be reporting to the Product Lead Digital Sales, who’s reporting to the Head of Easy Banking.
Your key responsibilities
As Expert Analytics Digital Business Banking you are:
Responsible for commercial and operational follow up
Ensure optimization of lead management distribution and process (incl. reporting)
Ensure feedback loop to the tribes regarding quality/priority of leads
Ensure close follow up of commercial results, and provide advices/recommendation based on strong analysis.
Collaborate with stakeholders to define how our processes (in salesforce, IRIS) impact the data and vice-versa. You also submit requirements for the new developments in these systems based on the needs of the team.
Ensure feedback loop to the CJEs regarding quality/priority of actions
Ensure close follow up of commercial results, and provide advices/recommendation based on strong analysis.
Collaborate with stakeholders to define how our processes (in Adobe, Inspire, ) impact the data and vice-versa. You also submit requirements for the new developments in these systems based on the needs of the team.
Enable performance dialogue within management
We look for
A colleague with a talent for taking it on and making it happen, enthusiasm for helping others to be successful and a knack for always being a step ahead. In other words, you strive to bring fresh ideas to life and embrace challenges in a fast changing and complex environment. You are a naturally collaborative person who listens and invests in others to achieve common goals. You love to challenge the status quo and are eager to propose creative solutions to problems.
As an Expert Analyst you will also need:
- A master degree or equivalent in experience
- Analytics experience (SAS, Adobe, lead mgmt.)
- Have a strong experience of our Business Segment
- Oral and written skills in EN,FR,NL
We offer you
A clear purpose, a unique offer and a range of flexible compensation and other benefits:
- Personal growth & challenging work with endless opportunities to realise your ambitions
- An informal, dynamic environment with innovative colleagues supporting your endeavours
- A progressive and agile way of working, where new ideas are valued ahead of convention
Furthermore, within the BB department, you can count on a range of opportunities to invest in your personal and professional growth.
We redefine banking. What about you?
There has never been a more interesting time to work at ING. We’re on a journey that’s centered around our customers, powered by technology and driven by smart, determined people. Our customers feel our people are empowering them to stay a step ahead in life and in business. We’re proud of that
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