Digital Customer Experience Manager
Il y a 2 mois
Our client, one of the biggest retailers in Belgium, is looking for a Digital CX Manager who can define and implement strategic projects to increase customer engagement and improve the overall customer experience.
In this role you have to co-define the digital roadmap and coordinate the implementation of strategic projects together with your team of 2 digital project managers.
Sounds great What would I do?
co-define the digital roadmap and implement projects to add real value to the customer
Take ownership of and further develop the loyalty platform and customer engagement initiatives
Coordinate and manage your team of 2 project managers and nurture cross-functional collaboration
Drive innovation and optimization throughout the different touchpoints and customer interactions
**Is this me? Yes, if you**:
Are a strong Project Manager with an obsession for digital solutions
Are a strategic thinker with a pragmatic and solution-oriented approach
Have an analytical mindset
Are a strong communicator in Dutch, French and English
What’s in it for me?
Work in a vibrant working environment where digital projects and solutions are key in the business strategy
The possibility to grow and further develop your knowledge and career
An attractive compensation and benefit package
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