Project Manager CRM

il y a 2 semaines


Brussels, Belgique Edge Consulting Temps plein

Description

Qui sommes-nous ?
Edge consulting est un cabinet de conseil belge lancé en 2009 par nos deux co-fondateurs, Pierre et Boris, qui compte aujourd'hui une équipe croissante de +40 edgiens.

**La mission qui nous anime au quotidien**: provoquer un impact durable.

Nous accompagnons nos clients de la définition de leur stratégie jusqu’à son déploiement opérationnel à travers 3 métiers:

- Design : votre cadre stratégique
- Perform : votre go-to-market
- Transform : votre pilotage opérationnel

En rejoignant edge, vous ferez partie d'une structure à taille humaine dans laquelle vous aurez la possibilité d'être force de proposition. Vous travaillerez avec une équipe soudée, pour laquelle le plaisir et l’implication sont les ingrédients clés du succès.

Si vous êtes motivé.e à l'idée de créer un impact positif à votre échelle, de développer vos compétences et d'être acteur.trice du changement, rejoignez l'aventure à nos côtés.

**Votre mission**:
En tant que Project Manager CRM, votre rôle sera d'élaborer le plan et l'approche pour mettre en œuvre un projet d'implémentation CRM:
Gérer l'ensemble du projet et faire le suivi de l'avancement ;
Concevoir et maintenir à jour la fiche projet;
Garantir le respect de la méthode de travail par l'intégrateur;
Superviser l'équipe projet et collaborer avec le Scrum Master;
Gérer le budget pour assurer la conformité de la livraison des résultats;
Assurer le reporting au Comité de Pilotage et dans les outils internes du client;
Gérer les relations et les communications avec les parties prenantes.

Sur la base du volontariat, vous aurez aussi la possibilité de vous investir ponctuellement ou durablement dans diverses initiatives internes, développant par la même occasion vos propres compétences:
Partage de connaissances et d'expériences.
Vous pourrez animer des formations internes ou des wokshops, partager votre expertise sur un sujet spécifique, présenter vos retours d'expérience sur des missions clients, etc.

‍ Investissement dans les projets de développement internes du cabinet.
Vous pourrez contribuer à la création de supports et de templates pour faciliter le quotidien de nos consultants, participer à l'amélioration de nos pratiques en matière de développement commercial, ou encore animer des interventions auprès d'étudiants dans les Junior Entreprises belges (comme le Solvay Consulting Club).

**Profil recherché**:
Master ou expérience équivalente ;
Bilingue français/anglais, la connaissance du néerlandais est un plus ;
Expérience de minimum 10 ans dans la gestion de projets IT;
Expérience dans la gestion de projet en mode Agile ;
Certification de type Prince2 et/ou Scrum Master est un atout;
Expérience dans l'implémentation de projet de type CRM est un plus;
Expérience avec Salesforce (notamment Service Cloud) serait un atout important également.

**Nous offrons**:
Un contrat freelance à temps partiel.

Et n’oubliez pas que rejoindre edge, c’est aussi
De fortes responsabilités accordées dès le jour 1, quel que soit votre niveau de séniorité ;
Une culture de l’innovation qui valorise les idées de chacun et qui vous encourage à les mettre en pratique ;
Une philosophie de travail qui vise à créer de l’impact dans un environnement bienveillant, où l’on ne perd jamais une occasion de s’amuser ;
Des apéros mensuels et des événements toute l'année (Rock Werchter, atelier oenologie, Netflix Party, sortie vélo à la mer, soirée foodtruck, etc) pour maintenir le lien avec vos collègues et faire vivre notre esprit convivial.

**Découvrez notre culture vue par nos edgiens**:
Pour suivre nos coulisses en temps réel, rendez-vous sur LinkedIn

**Processus de recrutement**:
Découvrez les profils LinkedIn des edgiens que vous rencontrerez : Morgane, Valentine, Nicolas

Morgane et Valentine, nos recruteuses, sont également disponibles pour répondre à toutes vos questions.

Langues
French
English

Education
Master

Expériences professionnelles
10+ years


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