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The Senior Technical Support Advisor role at MSX International is a fantastic opportunity for experienced automotive technical engineers to deliver exceptional customer experience. This position involves providing remote technical support to the Aftersales Network and Field Service Engineer Team, managing escalation processes, and creating ad-hoc reports based on data provided by various systems.
This is a fast-paced environment where you will thrive in investigating, reporting on, and diagnosing complex vehicle systems either 'hands-on' or remotely. Your expertise in electrical diagnosis, high voltage/EV experience, and ability to communicate effectively are highly valued.
We are looking for a skilled professional with 'can-do' attitude who can work independently and collaboratively as part of our successful team. As an employee at MSX, you will enjoy flexible working methods, empowering your career growth and development opportunities.