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Business Process Improvement Specialist
il y a 2 semaines
As a Business Process Improvement Specialist at Brainwave Optigrators LLC, you will play a crucial role in enhancing our Agile organization's efficiency and customer experience.
About the RoleThe ideal candidate will act as the bridge between business and technical profiles, analyzing and translating business requirements into end-to-end solutions that meet customer needs and are cost-efficient.
Key responsibilities include:
- Analyzing incidents, problems, and defects to identify necessary actions for resolution
- Executing tests in collaboration with other teams and colleagues
- Continuously striving for efficiency and extreme customer experience by identifying improvement opportunities on best practices, applications, solutions, journeys, and processes
Mandatory skills include trilingual proficiency in English, Dutch, and French, as well as experience in SAP IS-U Structuring (Switching, Move...).
