Customer Complaints Officer
il y a 2 jours
Do you enjoy a challenge? Is problem-solving second nature to you? Would you like to be part of a dynamic and supportive team?Then the position of Complaints Case Manager might be just for you Every complaint is a valuable opportunity — a chance to learn, improve, and grow. Each case helps us enhance our products and services, ensuring a better experience for all our clients. If you have a passion for quality and believe in continuous improvement, we'd love to meet you. Your responsibilities As a Complaints Case Manager within our Dutch-speaking Complaints Management Team, you will manage a portfolio of customer complaints from A to Z. Your key tasks will include: Analyzing complaints independently and assessing their impact. Collaborating with other departments to gather all relevant information and shape effective solutions. Responding to customers in a clear, empathetic, and timely manner — ensuring they feel truly heard. Identifying structural improvements to help optimize internal processes. Maintaining strong product knowledge and striving for efficient, high-quality resolutions. What we're looking for You are someone who: Works independently with a proactive and positive attitude Thrives in a complex environment where teamwork and communication matter Is accurate, organized, and solution-oriented Qualifications: Bachelor's degree or equivalent experience Strong command of Dutch (mandatory)Good understanding of banking products Basic knowledge of French.
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Customer Complaints Officer
il y a 2 semaines
Bruxelles, Belgique Innova Temps pleinDo you enjoy a challenge? Is problem-solving second nature to you? Would you like to be part of a dynamic and supportive team? Then the position of Complaints Case Manager might be just for you! Every complaint is a valuable opportunity — a chance to learn, improve, and grow. Each case helps us enhance our products and services, ensuring a better...
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Customer Experience Officer
il y a 2 jours
Bruxelles, Belgique Innova Temps pleinDo you enjoy a challenge? Is problem-solving second nature to you? Would you like to be part of a dynamic and supportive team? Then the position of Complaints Case Manager might be just for you! Every complaint is a valuable opportunity — a chance to learn, improve, and grow. Each case helps us enhance our products and services, ensuring a better...
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Innova - Customer Complaints Officer (Banking)
il y a 2 semaines
Bruxelles, Belgique Innova Temps pleinDo you enjoy a challenge? Is problem-solving second nature to you? Would you like to be part of a dynamic and supportive team? Then the position of Complaints Case Manager might be just for you! Every complaint is a valuable opportunity — a chance to learn, improve, and grow. Each case helps us enhance our products and services, ensuring a better...
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Dutch Speaking Complaints Resolution Professional
il y a 6 jours
Bruxelles, Belgique beBeeQuality Temps pleinWe are seeking a skilled Complaints Resolution Specialist to join our team. The ideal candidate will have a passion for delivering exceptional customer service and a knack for resolving complex complaints in a fair and timely manner. This is an exciting opportunity to work with a dynamic team that values collaboration, innovation, and continuous improvement....
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Dutch Speaking Complaints Resolution Professional
il y a 6 jours
Bruxelles, Belgique beBeeQuality Temps pleinWe are seeking a skilled Complaints Resolution Specialist to join our team. This is an exciting opportunity to work with a dynamic team that values collaboration, innovation, and continuous improvement. As a Complaints Resolution Specialist, you will be responsible for managing a portfolio of customer complaints from start to finish. Identifying structural...
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Customer Experience Manager
il y a 2 jours
Bruxelles, Belgique beBeeQuality Temps pleinAre you looking for a challenging role where you can make a real impact? As a Customer Complaints Officer, you will be responsible for managing a portfolio of customer complaints from start to finish. Your key responsibilities will include: Analyzing complaints independently and assessing their potential impact on our customers and business. Collaborating...
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complaint officer
il y a 1 semaine
BRUXELLES, Belgique Jobted BE C2 Temps pleinComplaint Officer (Agent chargé des plaintes) NL-FR-EN Description de la fonction En tant que Complaint Officer, vous occuperez un rôle essentiel au sein de notre entreprise en supervisant et en gérant efficacement toutes les plaintes et les préoccupations de nos clients (B2B & B2C). Vous serez chargé(e) d'établir des procédures de gestion des...
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Complaint Officer
il y a 1 semaine
BRUXELLES, Belgique Jobted BE C2 Temps pleinFunctieomschrijving Als Complaint Officer speel je een sleutelrol in het bedrijf door toezicht te houden op en effectief om te gaan met alle klachten en zorgen van klanten (B2B & B2C). Je stelt procedures voor klachtenafhandeling op, je lost effectief problemen op en draagt bij aan de voortdurende verbetering van onze klantenservice. Jouw talent om klachten...
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Team leader
il y a 5 jours
Bruxelles, Belgique Monizze NVSA Temps pleinAbout Monizze We are on a mission to help employers support the well-being and engagement of their people. From our roots in electronic meal, eco, and gift vouchers, we've evolved into a comprehensive Reward Management System, offering smart, flexible, and human-centred salary solutions. To keep scaling smartly and securely, we're strengthening our Customer...
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employé(e) chargé des plaintes nl-fr
il y a 23 heures
BRUXELLES, Belgique Jobted BE C2 Temps pleinEmployé(e) chargé des plaintes NL-FR Description de la fonction En tant que Complaint Officer, vous occuperez un rôle essentiel au sein de notre entreprise en supervisant et en gérant efficacement toutes les plaintes et les préoccupations de nos clients (B2B & B2C). Vous serez chargé(e) d'établir des procédures de gestion des plaintes, de résoudre...
