Innova - Customer Complaints Officer (Banking)

Do you enjoy a challenge? Is problem-solving second nature to you? Would you like to be part of a dynamic and supportive team? Then the position of Complaints Case Manager might be just for you! Every complaint is a valuable opportunity — a chance to learn, improve, and grow. Each case helps us enhance our products and services, ensuring a better...

Do you enjoy a challenge? Is problem-solving second nature to you? Would you like to be part of a dynamic and supportive team?Then the position of Complaints Case Manager might be just for you Every complaint is a valuable opportunity — a chance to learn, improve, and grow. Each case helps us enhance our products and services, ensuring a better experience...

Do you enjoy a challenge? Is problem-solving second nature to you? Would you like to be part of a dynamic and supportive team? Then the position of Complaints Case Manager might be just for you! Every complaint is a valuable opportunity — a chance to learn, improve, and grow. Each case helps us enhance our products and services, ensuring a better...

We are seeking a skilled Complaints Resolution Specialist to join our team. The ideal candidate will have a passion for delivering exceptional customer service and a knack for resolving complex complaints in a fair and timely manner. This is an exciting opportunity to work with a dynamic team that values collaboration, innovation, and continuous improvement....

We're looking for an experienced Functional Analyst/ Architect ((CRM & Contact Center Transformation) to help lead a major transformation of our client's customer service and technology landscape. This role is perfect for someone who enjoys connecting business goals with smart, scalable technology solutions. what you'll do Evaluate and select the right CRM...

Our client is a prominent player in the financial sector, recognized for its comprehensive range of banking and financial services. With a global presence, it serves a diverse clientele, including individuals, corporations, and institutions. Emphasizing innovation and customer-centricity, it leverages advanced technologies to deliver tailored solutions that...

Our client is a prominent player in the financial sector, recognized for its comprehensive range of banking and financial services. With a global presence, it serves a diverse clientele, including individuals, corporations, and institutions. Emphasizing innovation and customer-centricity, it leverages advanced technologies to deliver tailored solutions that...

Are you looking for a challenging role where you can make a real impact? As a Customer Complaints Officer, you will be responsible for managing a portfolio of customer complaints from start to finish. Your key responsibilities will include: Analyzing complaints independently and assessing their potential impact on our customers and business. Collaborating...

Our client is a prominent player in the financial sector, recognized for its comprehensive range of banking and financial services. With a global presence, it serves a diverse clientele, including individuals, corporations, and institutions. Emphasizing innovation and customer-centricity, it leverages advanced technologies to deliver tailored solutions that...

Process Analyst - servicing transformation project A major Servicing Transformation Program is underway to enhance efficiency for employees and customers, increase customer self-service, and build future-proof operations. The program impacts Operations and Contact Centres and spans multiple Business and IT initiatives. We are looking for an experienced...