Customer Experience Officer

Are you looking for a challenging role where you can make a real impact? As a Customer Complaints Officer, you will be responsible for managing a portfolio of customer complaints from start to finish. Your key responsibilities will include: Analyzing complaints independently and assessing their potential impact on our customers and business. Collaborating...

We're looking for an experienced Functional Analyst/ Architect ((CRM & Contact Center Transformation) to help lead a major transformation of our client's customer service and technology landscape. This role is perfect for someone who enjoys connecting business goals with smart, scalable technology solutions. 🔍 Evaluate and select the right CRM and...

We're looking for an experienced Functional Analyst/ Architect ((CRM & Contact Center Transformation) to help lead a major transformation of our client's customer service and technology landscape. This role is perfect for someone who enjoys connecting business goals with smart, scalable technology solutions. What you'll do: Evaluate and select the right CRM...

We're looking for an experienced Functional Analyst/ Architect ((CRM & Contact Center Transformation) to help lead a major transformation of our client's customer service and technology landscape. This role is perfect for someone who enjoys connecting business goals with smart, scalable technology solutions. what you'll do Evaluate and select the right CRM...

Do you enjoy a challenge? Is problem-solving second nature to you? Would you like to be part of a dynamic and supportive team? Then the position of Complaints Case Manager might be just for you! Every complaint is a valuable opportunity — a chance to learn, improve, and grow. Each case helps us enhance our products and services, ensuring a better...

Do you enjoy a challenge? Is problem-solving second nature to you? Would you like to be part of a dynamic and supportive team?Then the position of Complaints Case Manager might be just for you Every complaint is a valuable opportunity — a chance to learn, improve, and grow. Each case helps us enhance our products and services, ensuring a better experience...

Do you enjoy a challenge? Is problem-solving second nature to you? Would you like to be part of a dynamic and supportive team? Then the position of Complaints Case Manager might be just for you! Every complaint is a valuable opportunity — a chance to learn, improve, and grow. Each case helps us enhance our products and services, ensuring a better...

Process Analyst - Servicing Transformation Project A major Servicing Transformation Program is underway to enhance efficiency for employees and customers, increase customer self-service, and build future-proof operations. The program impacts Operations and Contact Centres and spans multiple Business and IT initiatives. We are looking for an...

About Monizze We are on a mission to help employers support the well-being and engagement of their people. From our roots in electronic meal, eco, and gift vouchers, we've evolved into a comprehensive Reward Management System, offering smart, flexible, and human-centred salary solutions. To keep scaling smartly and securely, we're strengthening our Customer...

Process Analyst - Servicing Transformation Project A major Servicing Transformation Program is underway to enhance efficiency for employees and customers, increase customer self-service, and build future-proof operations. The program impacts Operations and Contact Centres and spans multiple Business and IT initiatives. We are looking for an experienced...