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Technical Support
il y a 1 semaine
REKRUUT brings you the best and most diverse vacancies at start-ups and scale-ups.From new kids on the block to booming young companies.Wanted profiles? From sales to IT and from junior level to C and VP level. You name it
Trigrr is an innovative software company specializing in smart buildings. They have developed an advanced Building Operating System (BOS) that seamlessly integrates and automates various building technologies (such as HVAC, lighting, and access control). This enables business center, office, and hospitality sector managers to make their buildings more efficient, user-friendly, and easier to manage.
Thanks to strong collaborations with both software and hardware providers, Trigrr is growing rapidly, and their technology continues to evolve. To support this growth, they are looking for a Technical Specialist who will perform quality control and assist customers with technical challenges.
The role:
As part of a professional technical team, your responsibilities will include:
- Performing quality control: Your main task is to continuously improve the overall software quality from the customer's perspective. You will conduct tests and validate new features and software updates to ensure a stable and robust software solution.
- Providing second-line support: You will assist customers with technical issues and collaborate with internal teams to provide solutions.
- Contributing to automation: Where possible, you will help automate testing procedures and quality processes.
- Improving the solution library: You will document and enhance existing solutions based on customer feedback and internal test results.
- Impacting product development: You will communicate key insights and feedback internally, playing a crucial role in shaping the future roadmap of Trigrr's software.
Your profile:
- You hold a bachelor's or master's degree in a technical field or have equivalent experience.
- You have experience with or knowledge of testing procedures, automated testing, and building technologies (such as HVAC, lighting, access control, audiovisual systems, etc.).
- You communicate fluently in French or Dutch AND English.
- You are a team player but also enjoy working autonomously and taking initiative.
- You have a proactive, customer-oriented mindset and enjoy solving problems and assisting users.
- You are detail-oriented and have a strong quality awareness.
- Knowledge of IoT and connected devices is a plus
- Knowledge of software development (especially in C# and .NET) is a plus
- Knowledge of Google Analytics is a plus
What's in it for you?
- Join a dynamic and growing team with an innovative vision.
- Work at the intersection of IT and smart buildings, a sector with huge future potential.
- Be part of an open and collaborative culture where your input truly matters.
- Enjoy a hybrid work environment: work 2-3 days from home and the rest at the beautiful office in Terhulpen/La Hulpe.
- Receive a competitive salary with attractive extra-legal benefits.
Are you ready to shape the future of smart buildings? Apply today
