Enterprise Service Manager
il y a 5 jours
Company Description Devoteam is a leading consulting firm focused on digital strategy, platform technologies, cybersecurity and business transformation. We are partner of the year of the five cloud leaders: Microsoft, AWS, Google, ServiceNow and Salesforce. Present in 18 countries with 7200 colleagues around the world, we can count on 370 highly skilled professionals in Belgium. We strive for businesses to turn their challenges into value and help them seize their true potential. Devoteam stands for innovation, agility and growth. We are a place of work where both customers and employees can have a limitless future. **Job Description**: As Service Manager, you lead a company’s service department to manage customer interactions. Your primary duties include overseeing other members of the service team, developing and implementing service procedures and maintaining customer relationships. **Your role** - As a Service Manager, you will be responsible for delivery to one or more customers. - Advising clients in managing the business changes required within the client's organization. - You act as the central contact for your own team and the customer's employees as a "trusted advisor". - Leading business process definition, reengineering, improvement and gap analysis of current/future processes during workshops with key client sponsors and stakeholders. - Identifying areas of process improvement (efficiency and effectiveness) and recommending solutions detailing pros, cons and risks. - Lead discussions and drive decisions related to customer processes. - Understanding of implementation methodology, sales support process and tools including RFPs, pipeline tracking and scoping. - Maintain and further develop the relevant knowledge in relation to certifications and current best practices. **Qualifications**: **Your profile** - Proven expertise and relevant professional experience in the field of Enterprise Service Management. - Expertise in project management as well as in process optimization, quality management and process modelling. - Methods and professional certifications: ServiceNow certification is an advantage - Team player and responsible as well as success-oriented way of working Softskills: - Team worker and good communicator - Strong analytical skills - Ability to think outside the box - Good interpersonal skills - Ability to work independently - Sense of responsibility - Able to rapidly learn and acquire knowledge - Fluent in Dutch/French and a good knowledge of English Additional Information **What we offer** - Work within a strong team of consultants. - A fast-paced learning environment with the possibility to grow as a professional, and complete training to further improve your skills. - You have an impact on the future growth of yourself and the team as we empower your own initiatives. - An interesting salary package with additional benefits like a company car, smartphone... - And last but not least. be part of Devoteam Digital Impulse family
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Enterprise Account Manager
il y a 3 jours
Zaventem, Belgique VMware Temps plein**The Elevator Pitch: Why will you enjoy this new opportunity?** If you love building deep relationships with customers and seeing how technology can help them transform their business, this Senior Enterprise Account Manager position will allow you to do that with our Enterprise team. You will bring passion, drive and a genuine customer first approach to...
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Advisor Enterprise Performance Management
il y a 3 jours
Zaventem, Belgique KPMG Temps pleinAdvisory - Advisor**Location**: - Zaventem HQ**Roles & Responsibilities**: - In order to cope with the expansion of our CFO Advisory Services department, we are currently looking for a (senior) advisor in Enterprise Performance Management (EPM) to strengthen our enthusiastic team.- Within the EPM team, you will work with clients aiming to improve their...
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Service Manager
il y a 5 jours
Zaventem, Belgique ABB Temps plein**Service Manager**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.**: **This position...
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Sales Manager
il y a 3 jours
Zaventem, Belgique Microsoft Temps pleinWe are looking for a Senior Sales Leader to drive growth in our Belgium Financial Services Industry (FSI) Account Team Unit. Microsoft’s FSI Account Team focuses on empowering customers on their digital journey. This team is responsible for envisioning new possibilities for our customers, delivering solutions that result in targeted business outcomes and...
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Service Desk Manager
il y a 5 jours
Zaventem, Belgique Dileoz Temps plein**DILEOZ**, opgericht in 2008 en vooral actief binnen de wereld van **overheden** en **openbare besturen**, is een **dynamisch bedrijf** dat zich toelegt op **automatisering van HR & Loonmotor processen**. Klanten kiezen voor Dileoz vanwege onze **eenvoud, openheid en doeltreffendheid**. Ons team bestaat uit **30 experten** met één gedeelde passie...
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(Senior) Manager SAP S/4HANA Finance
il y a 2 semaines
Zaventem, Belgique WhatJobs Temps pleinKPMG has built a strong network of Strategic Alliances and Partnerships with some of the world's leading technology, data, and services companies. Together, we offer global reach, added value, and a combined portfolio of transformational capabilities and solutions that are designed to help solve the most pressing challenges our clients face today. As a SAP...
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Technical Manager
il y a 4 semaines
Zaventem, Belgique Haas Automation Temps pleinOnze klant Haas Automation is wereldwijd een vooraanstaande en gevestigde waarde in de hoogtechnologische constructie, verkoop en service van innovatieve metaalbewerkingsmachines. Haas Automation Europe in Zaventem is het Europees hoofdkwartier van de wereldwijde groep en een belangrijke schakel in het internationale sales- en serviceproces. Het bedrijf...
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Account Manager, Le, Gts
il y a 5 jours
Zaventem, Belgique Gartner Temps plein**Description**: **About this role**: The Account Executive is a field-based, direct sales role responsible for both client retention and growth through contract expansion and the introduction of new products and services, as well as acquiring net new opportunities through acquisition of new business. You will consult with C-level executives to develop and...
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Partner Account Manager
il y a 10 heures
Zaventem, Belgique Juniper Networks Temps plein**Partner Account Manager - Belgium / Luxembourg** **Location: Belgium Do you have what it takes to become a GameChanger? Our Partners are our power, providing us with the fuel to grow. They deserve the best. As a Territory Partner Account Manager, you will help to harness this power, you will be their connection to Juniper, their advocate internally and...
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Hospitality Manager Bedrijfskeuken Zaventem
il y a 5 jours
Zaventem, Belgique Flying Service & Kitchenstaff Temps pleinOnze klant is een cateraar die gekend staat voor een unieke foodbeleving bij zijn klanten. Dit dankzij een combinatie van professionele medewerkers en een duidelijke focus en strategie. Als **Hospitality Manager in een vestiging in Zaventem**, ben je één van de ambassadeurs van de organisatie en sta je garant voor het merkimago. Wij zijn op zoek naar een...
