Customer Success Agent French

**About the job**

**Mission**
- Are you triggered by customer care and commercial communication? Are you sales minded? And do you love to convince different parties of the advantages to simplify administrative and financial processes? Do you feel motivated by growth, and are you proud of being part of a success story? We then invite you to read what follows_
- As Customer Success Officer, you will become the ambassador of the Billtobox platform and assist existing customers in onboarding on our platform._

**Responsibilities**
- You become the ambassador of our platform that aims at supporting the entrepreneur in his (financial) administration
- You motivate and assist accountants or other resellers in defining and executing initiatives to enthusiasm the accountant's or reseller’s clients and convince them to adopt and use billtobox. This is always in close cooperation with our Sales & Business Development Managers.
- You provide administrative support to the accountant and / or other resellers in sending out mailings, newsletters, invitations for webinars,...
- You are an advisor to the SME and clarify how Billtobox brings added value to their company.

**About Unifiedpost**

At Unifiedpost Group, our mission is to make business easy and smart by helping organisations build strong digital connections with their customers and suppliers. We are a leading financial technology company that simplifies and automates business processes through our innovative digital solutions. Our platform connects businesses with their customers, suppliers, and financial institutions, enabling seamless electronic document processing, invoicing, payment services, and administrative workflows.

Our cloud-based open network of consumers and organisations - small or large, local or global - promotes collaboration, digital interactions, document exchanges, payments and cash flow optimisation. It also enables us and our partners to create additional data-driven services to help organisations grow.

Our vision is to become the leading digital one-stop shop solution for administrative, financial, and payment processes and communications between parties. By leveraging cutting-edge technology and a customer-centric approach, Unifiedpost Group empowers businesses to focus on their core activities while we handle the complexities of their financial and administrative processes.

Take a look at our website for more information.

**We would be happy to see**
- You have a bachelor degree and have a strong commercial feeling
- You are eager to work in a sales team
- You are fascinated by IT/cloud solutions; affinity with invoicing and accounting is a plus
- You have excellent communication skills with an excellent knowledge of French & English (spoken and written); Dutch knowledge is a plus
- You are a team player who is flexible in time and location
- You are proactive, take ownership and well organized
- You are a strong listener with good presentation skills

**This is what you win**

We offer a market-conformed gross salary that reflects your skills and experience. Furthermore we offer an insurance package (hospitalization, guaranteed income and pension benefits) and a company car including fuel
- or charging pass. We provide a net expense allowance, additional vacation days and flexible hours with home based
- working possibilities to allow our employees a healthy work
- life balance.

**Job Types**: Full-time, Permanent contract

**Benefits**:

- Additional leave
- Cell phone reimbursement
- Company car
- Company computer
- Eco vouchers
- Food allowance
- Fuel card
- Hospitalization insurance
- Retirement plan
- Work from home

Schedule:

- Day shift
- Monday to Friday

Supplemental Pay:

- 13th month salary
- Commission pay
- Vacation money

**Education**:

- Bachelor's (preferred)

**Language**:

- French (required)
- English (required)

License/Certification:

- Driver's Licence B (required)

Work Location: In person