Customer Coordinator

il y a 1 jour

Gent, Belgique Lightspeed Commerce Temps plein

**Hi there Thanks for stopping by**

Are you actively looking for a new opportunity? Or just checking the market? Wellyou might just be in the right place

We'd like you to share your ideas on how we can innovate or improve our business to ensure the best customer experience and support our customers in their success.

**What you'll be doing**:

- Support customers with their queries and help them process their payments

**What you need to bring**:
Working as an OBC at Lightspeed means working with a fun, super motivated team based all over Europe Our work has a direct impact on the customer journey and we pride ourselves on ensuring that all customers are treated with the highest level of professionalism and view us as a partner; their success as a business is our success as a company
- Working experience with customers, included customers service, onboarding coordinator or customer assistant
- Excellent communication skills in English and Dutch (written and verbal)
- Passion for people and technology

**Even better if you have, but not necessary**
- Hospitality or retail experience
- Sales or payments process experience

**What's in It for You?**

Come live the Lightspeed experience...
- Ability to do your job in a truly flexible environment;
- Genuine career opportunities in a company that's creating new jobs everyday;
- Work in a team big enough for growth but lean enough to make a real impact.

and enjoy a range of benefits that'll keep you happy, healthy and (not) hungry:

- Lightspeed share scheme (we are all owners)
- Company pension program
- Health and wellness benefit
- Online platform for counselling & coaching services
- Paid leave and assistance for new parents
- Language classes & LinkedIn Learning license
- Volunteer day**Where to from here?**
Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you're proud to come to every day. For a glimpse into our world check out our career page here.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

**Who we are**:
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
- Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.

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