Customer Service Officer Dutch-english
il y a 13 heures
Higher secondary - Bachelor 36 hours
**Belgium & Spain**:
Frequent direct telephone contact to resolve the incoming breakdowns quickly and efficiently through telephone support.
**Tasks & Responsibilities**:
**Job purpose / Main objectives**:
Frequent direct telephone contact to resolve the incoming breakdowns quickly and efficiently through telephone support.
Wednesday - Thursday - Friday (NIGHTS): 20h - 8h
**Main tasks and Responsibilities**:
- Accepting phone calls and responding to the customer’s inquiries and internal and external intervening parties in accordance with predetermined procedures.
- Collecting additional information.
- Check the data for accuracy and completeness.
- Reception & Services; provide technical support; search workshop.
- Keep the customer and all involves updated.
- Complaint handling (from customer to contractor; from contractor to EBTS.)
- Ensures the monitoring and control of the agreements with the parties involved:
- Regarding the service
- Regarding complaint handling, etc.
- Regarding the service conditions and agreements
- Responsible for the complete treatment and follow-up of all contract-related issues within the established deadlines:
- Administrative processing of all relevant information (Creating, tracking and closing all breakdown assistance files)
- Enter required information into the system.
- Register performed operations.
- Responsible for the internal and external monitoring of client files.
**Your profile**:
**Knowledge and experience**:
- Language: Dutch (well) & English (well)
- Technical knowledge (automotive, tires,) is an asset
- No specific experience required
**Skills**:
- Communicate effectively by phone
- Problem analysis and problem solving
- Customer
- and results-oriented
- Accurate and high work standard
- Multitasking & stress resistant
- Teamplayer
-
Dutch Speaking Customer Service Representative
il y a 1 semaine
Brussels, Belgique Essence Coaching Group Temps pleinDutch Speaking Customer Service Representative Location: Athens, Greece Schedule: Monday -Sunday, 08:00 00:00 (rotational shifts) Salary: 1,500 Euro gross per month About the Job Are you a Dutch speaker ready for an international career move? Join a dynamic, multicultural team in Athens and support customers of a global travel platform. This role offers...
-
Odyssee Field Service: Customer On-boarding Manager
il y a 13 heures
Brussels, Belgique Odyssee Field Service Temps plein**Description** Are you customer oriented, driven and emphatic? Is your professional mantra “The customer is always right and I’m here to help”? Well, then keep scrolling down. Working as Customer On-Boarding Manager does precisely what it’s title suggests: you work to help and support customers to get the most out of Odyssee Field Service. You take...
-
Dutch-speaking Customer Representative
il y a 2 semaines
Brussels, Belgique The lemon Consulting Temps pleinPosition: Customer Service Representative Location: Athens, Greece Work model: On-site, 100% Employment type: Full-time Remuneration: Base salary. DUTIES AND RESPONSIBILITIES: Handle all incoming contacts from accommodation rental managers/ownerServe as the main point of contact via telephone, ensuring efficient call handling and clear, professional...
-
Customer Service Rep
il y a 2 semaines
Brussels, Belgique The lemon Consulting Temps pleinPosition: Customer Service Representative Location: Lisbon, Portugal Work model: Remote Employment type: fixed term (6 months) with possibility of extension / permanent contract Remuneration: Base salary DUTIES AND RESPONSIBILITIES: Handle customer interactions across various communication channels, including phone, email, live chat, and social media.Provide...
-
Customer Service German
il y a 2 semaines
Brussels, Belgique WaW Temps plein**Jobomschrijving**: Your tasks will include: - Collecting information and verifying data accuracy and completeness. - Offering technical support and liaising with workshops to schedule a technician for truck repairs. - Keeping all involved parties informed and updated about the status of repairs. - Overseeing and maintaining agreements with customers and...
-
Key Account Manager
il y a 13 heures
Brussels, Belgique Blue Lynx Temps plein**REF.NUMBER: 23-0129** Our client is one of the top 500 largest privately listed companies. They are reducing the carbon footprint, driving sustainability, and creating savings by providing everything from PV Panels, Inverters, and Solar Storage options to racking, components, and all electrical needs. The company is rapidly expanding and is currently...
-
Customer Support Officer
il y a 13 heures
Brussels, Belgique Monument Re Temps plein**About the role**: **Interested to become part of a strongly growing and dynamic international reinsurance company? Monument group has a unique business model in the insurance sector that consists in acquiring Life Insurance Businesses.** **Monument Belgium is currently looking for a Customer Service Officer to further support its growth. You will be based...
-
Customer Service Officer Spanish-english
il y a 13 heures
Brussels, Belgique EBTS Temps pleinHigher secondary - Bachelor 36 hours **Belgium & Spain**: Frequent direct telephone contact to resolve the incoming breakdowns quickly and efficiently through telephone support. **Tasks & Responsibilities**: **Job purpose / Main objectives**: Frequent direct telephone contact to resolve the incoming breakdowns quickly and efficiently through telephone...
-
Customer Service Officer French-english
il y a 13 heures
Brussels, Belgique EBTS Temps pleinHigher secondary - Bachelor 36 hours **Belgium, France & Spain**: Frequent direct telephone contact to resolve the incoming breakdowns quickly and efficiently through telephone support. **Tasks & Responsibilities**: **Job purpose / Main objectives**: Frequent direct telephone contact to resolve the incoming breakdowns quickly and efficiently through...
-
Customer Service Officer
il y a 13 heures
Brussels, Belgique AMA European Consulting Temps pleinVous êtes une personne axée sur le service à la clientèle avec une passion pour résoudre les problèmes et aider les gens? Vous avez une expérience en gestion des opérations? Si c'est le cas, nous avons le challenge parfait pour vous! Nous sommes à la recherche de plusieurs Customer Service Officers. Missions principales: - Gérer les opérations...