Project Manager Pega

Job Title: Project Manager PegaJob Type: ContractWho can apply: AnyoneLocation: Brussels, BelgiumLanguage: English Work regime: Hybrid (2-3 days/week onsite)Keywords: Project Manager, Pega, CLM-KYCSectorOur client stands as a globally renowned leader in financial messaging, spearheading safe and secure networks that enable seamless communication and transactions among financial institutions worldwide. Serving as the cornerstone of global financial telecommunication, it plays a pivotal role in facilitating the backbone of the industry's infrastructure.Position Overview: The Pega CLM‐KYC project aims to implement a new end‐to‐end KYC solution based on the Pega CLM‐KYC framework to replace existing workflows such as my Organization and Legal Update. The objective is to modernize due‐diligence processes, align with new regulatory expectations, and streamline customer lifecycle management on a single standardized platform. The project includes a Discovery phase to define processes, data requirements and integrations, followed by the full implementation of the new Pega‐based solution. This initiative will enable Client to enhance KYC efficiency, improve user experience, and ensure long‐term compliance readiness.Role OverviewThe Project Manager will lead the delivery of a strategic Pega CLM-KYC transformation program, implementing a new end-to-end Know Your Customer (KYC) solution and replacing existing legacy workflows, including Organization and Legal Update.The program aims to modernize due-diligence processes, align with evolving regulatory expectations, and consolidate customer lifecycle management activities onto a single, standardized Pega-based platform.What you'll do:1) Discovery PhaseLead the initial Discovery phase, defining:business processes and operational workflowsregulatory, compliance and legal requirementsdata models and reporting needsintegration requirements and system dependenciesWork closely with stakeholders across Business, Compliance, Legal, and IT2) Planning, Execution & DeliveryOwn program delivery from planning through implementation and go-liveEnsure delivery is aligned to agreed scope, timeline, budget and qualityManage delivery governance, milestone tracking, and overall execution control3) Cross-Functional CoordinationCoordinate internal and external delivery teams, including:Pega delivery teams and architectsbusiness analysts and SMEscompliance and legal expertsexternal vendors and third partiesDrive collaboration and decision-making across multiple stakeholders4) Governance, Risk & Stakeholder ManagementEstablish and run effective project governance and reporting structuresProactively manage:risks, issues, dependencies, and delivery blockersstakeholder communication and steering updatesEnsure clear and consistent engagement with senior stakeholders5) Regulatory & Audit ReadinessEnsure the solution meets regulatory, compliance and audit expectationsSupport long-term compliance readiness through robust controls and documentationDeliver measurable improvements in:operational efficiencyuser experiencestandardization of KYC lifecycle processesWhat you bring:Proven experience managing large-scale enterprise technology programsStrong track record delivering Pega implementations, ideally:Pega CLM-KYC, or similar case management / regulatory workflow platformsExperience working in highly regulated environments, preferably financial servicesStrong understanding of:Business Process Management (BPM)Case management and workflow transformationCompliance-driven deliveryDemonstrated leadership, structured delivery approach, and strong stakeholder management skillsA little about us: Innova Solutions is a diverse and award-winning global technology services partner. We provide our clients with strategic technology, talent, and business transformation solutions, enabling them to be leaders in their field.Founded in 1998, headquartered in Atlanta (Duluth), Georgia.Employs over 50,000 professionals worldwide, with annual revenue approaching $3.0B.Delivers strategic technology and business transformation solutions globally.Operates through global delivery centers across North America, Asia, and Europe.Provides services for data Centre migration and workload development for cloud service providers.Awardee of prestigious recognition including:Women's Choice Awards - Best Companies to Work for Women & Millennials, 2024Forbes, America's Best Temporary Staffing and Best Professional Recruiting Firms, 2023American Best in Business, Globe Awards, Healthcare Vulnerability Technology Solutions, 2023Global Health & Pharma, Best Full-Service Workforce Lifecycle Management Enterprise, 2023Received 3 SBU Leadership in Business AwardsStevie International Business Awards, Denials Remediation Healthcare Technology Solutions, 2023