Multilingual Customer Support Representative

il y a 1 mois


Brussels, Belgique BePark Temps plein

Our cities are changing. The shift towards sustainable mobility coupled with an ever increasing density is shaping the new urban landscape. Key challenges are arising such as:

  • How can we free-up space in our streets and give it back to pedestrians and cyclists without ignoring the impact on drivers?
  • How can we enable the electrification of vehicles with the suitable charging infrastructure?
  • Where should all the bicycles, cargo bikes, and scooters go at the end of the ride?

BePark aims to provide a better mobility experience to this generation and the next. In short, we hunt for unused private parkings and open them to the crowd for various uses: car park (keeping cars off-street), bicycles, EV charging, Last-mile delivery...

Our goal is ultimately to generate a network of mobility hubs throughout cities in France, Belgium and Luxembourg.

Today we are a team of 25 delivering mobility services across 500 parking lots for our community of 16k active users. Let's grow this network together

Key responsibilities

The main purpose of the job is to increase customer satisfaction by keeping our customers/users happy.

As a Customer Support Representative, your main missions are:

  • Receive incoming calls and emails from potential customers and active users
  • Investigate and understand the needs of B2C prospects and provide the most appropriate solution to their parking problem
  • Track sales opportunities until purchase completion
  • Answer to customer requests in a timely and accurate manner
  • Collect customer feedback and share it internally on a recurring basis.

Requirements

About you

  • You are fluent in French and English (mandatory), Dutch is a plus
  • You are customer-oriented and strong communication skills
  • You are able to multitask prioritize and manage your time efficiently
  • You are a team player, capable to work autonomously
  • You are able to work in a fast-paced environment and share innovative ideas to improve the way of working

Benefits

  • Work with top-tier tools (Salesforce, Automated prospection, Project Management tools)
  • Build/Develop a deep knowledge of Mobility and Real Estate sectors
  • Be a part of a young, innovative and fast growing SMEWhat Else


  • Brussels, Belgique BePark Temps plein

    Our cities are changing. The shift towards sustainable mobility coupled with an ever increasing density is shaping the new urban landscape. Key challenges are arising such as: How can we free-up space in our streets and give it back to pedestrians and cyclists without ignoring the impact on drivers? How can we enable the electrification of vehicles with the...


  • Brussels, Belgique BePark Temps plein

    Our cities are changing. The shift towards sustainable mobility coupled with an ever increasing density is shaping the new urban landscape. Key challenges are arising such as: How can we free-up space in our streets and give it back to pedestrians and cyclists without ignoring the impact on drivers? How can we enable the electrification of vehicles with the...


  • Brussels, Belgique HireOn Ltd Temps plein

    HireOn Recruitment is working with a leading BPO/outsourcing company who is seeking to onboard a French/Dutch speaking Customer Support Representative to join their team in Spain. Position: Customer Support Representative Location: Remote, Spain Employment type: Part-time (Weekends, 12 hours per week) Remuneration: 19 gross/year **DUTIES AND...


  • Brussels, Belgique BePark Temps plein

    Our cities are changing. The shift towards sustainable mobility coupled with an ever increasing density is shaping the new urban landscape. Key challenges are arising such as: - How can we free-up space in our streets and give it back to pedestrians and cyclists without ignoring the impact on drivers? - How can we enable the electrification of vehicles with...


  • Brussels, Belgique Oper Temps plein

    About Oper Oper is the leading cloud-based digital mortgage software provider in Europe. Founded in 2018, Oper’s mission is to enable a world-class mortgage experience for borrowers and lenders. Oper delivers a cutting-edge SAAS platform to lenders and mortgage brokers that works across multiple markets, enabling digital-first distribution and high-touch...


  • Brussels, Belgique Oper Temps plein

    About Oper Oper is the leading cloud-based digital mortgage software provider in Europe. Founded in 2018, Oper’s mission is to enable a world-class mortgage experience for borrowers and lenders. Oper delivers a cutting-edge SAAS platform to lenders and mortgage brokers that works across multiple markets, enabling digital-first distribution and high-touch...

  • Sales Representative

    il y a 3 semaines


    Brussels, Belgique Excel Careers Excel Interim Temps plein

    **Looking for a Sales Representative position? We have a job for you!** **Excel Careers and Excel Interim provide multilingual administrative support staff to companies across all sectors, specializing in profiles such as Receptionists, Management Assistants, Executive / Personal Assistants, HR Assistants, Sales & Marketing Assistants, Office Managers,...


  • Brussels, Belgique Le Pain Quotidien Temps plein

    Le Pain Quotidien is seeking a proactive and detail-oriented intern to join our Global Master Franchise-team, providing multifaceted administrative, presentation development, multilingual, and event support. This internship offers a unique opportunity to contribute to organizational efficiency and international communication within a vibrant multinational...


  • Brussels, Belgique bioMérieux Temps plein

    **Customer Supply Representative**: Location: Brussels, Belgium Position Type: Unfixed Term bioMérieux Benelux S.A./N.V. Customer Supply Representative You will be working part of the Benelux Nordics Customer supply team to perform the sales administration and customer support activities for an area to ensure customer satisfaction in line with the...


  • Brussels, Belgique Workfully Temps plein

    Our client is the leading cloud-based digital mortgage software provider in Europe. Founded in 2018, their mission is to enable a world-class mortgage experience for borrowers and lenders. The client delivers a cutting-edge SAAS platform to lenders and mortgage brokers that works across multiple markets, enabling digital-first distribution and high-touch...


  • Brussels, Belgique Progressis Temps plein

    Job Role- Customer Services Jobs- Contract Type- Perm- Location- Brussels- Salary- €3,500 - €4,000- Date Added- 20/11/2023- Date Expires- 18/12/2023- Industry- Other**Looking for a Senior Customer Experience Consultant position in Brussels ? We have a job for you !** **Excel Careers and Excel Interim provide multilingual administrative support staff to...


  • Brussels, Belgique Progressis Temps plein

    Job Role- Customer Services Jobs- Contract Type- Perm- Location- Brussels- Salary- €3,500 - €4,000- Date Added- 14/03/2024- Date Expires- 11/04/2024- Industry- Professional Services**Looking for a Senior Customer Service Consultant position in Brussels ? We have a job for you !** *** **Excel Careers and Excel Interim provide multilingual administrative...


  • Brussels, Belgique Progressis Temps plein

    Job Role- Customer Services Jobs- Contract Type- Perm- Location- Brussels- Salary- €3,500 - €4,000- Date Added- 24/04/2024- Date Expires- 22/05/2024- Industry- Other**Looking for a Senior Customer Service Consultant position in Brussels ? We have a job for you !** **Excel Careers and Excel Interim provide multilingual administrative support staff to...


  • Brussels, Belgique bioMérieux Temps plein

    **Customer Supply Representative**: Location: Brussels, Belgium Position Type: Unfixed Term bioMérieux Benelux S.A./N.V. Customer Supply Representative You will be working part of the Benelux Nordics Customer supply team to perform the sales administration and customer support activities for an area to ensure customer satisfaction in line with the...


  • Brussels, Belgique Orange Temps plein

    Orange is the **next generation telecom operator **on the Belgian and Luxembourgish market and **digital transformation **is one of our strategic priorities. To carry this out, we are continuously investing in our talents to log into all of tomorrow’s challenges. **Would you like to help us make a difference for Orange Belgium’s customer...

  • Customer Care Representative

    il y a 2 semaines


    Brussels, Belgique Headit Temps plein

    **Headit is op zoek naar een enthousiaste Customer Care Representative met een positieve en collegiale instelling, die initiatief neemt en klantgericht is!** **Over onze klant**: Onze klant is een snelgroeiende scale-up die gespecialiseerd is in het bieden van volledige administratieve ondersteuning aan klanten, met name binnen de vastgoedmarkt. Het...


  • Brussels, Belgique Unique Temps plein

    **Description**: We are seeking a motivated Customer Service Representative for our representation organization, which operates closely with EU institutions. This role involves providing efficient and responsive support in a dynamic environment, ensuring smooth communication and assistance for our stakeholders and helping the team with their IT issues and...


  • Brussels, Belgique Cencora Temps plein

    - What you will be doing - PRIMARY DUTIES AND RESPONSIBILITIES: Flexibility in work schedule - 24 hour company will require overtime, holiday scheduling, and weekend shifts as necessary. Most CS Representatives are assigned to work one weekend day as part of their shift. Demonstrating professionalism on the phone and in the office. Providing Excellent...

  • Customer Supply Representative

    il y a 4 semaines


    Brussels, Belgique bioMérieux Temps plein

    bioMérieux Benelux S.A./N.V. Customer Supply Representative       You will be working part of the Benelux Nordics Customer supply team to perform the sales administration and customer support activities for an area to ensure customer satisfaction in line with the written procedures, the guidelines, import/export regulations and in close...


  • Brussels, Belgique bioMérieux Temps plein

    bioMérieux Benelux S.A./N.V. Customer Supply Representative       You will be working part of the Benelux Nordics Customer supply team to perform the sales administration and customer support activities for an area to ensure customer satisfaction in line with the written procedures, the guidelines, import/export regulations and in close...