![Unique](https://media.trabajo.org/img/noimg.jpg)
Technical Customer Service Representative for Eu
il y a 3 semaines
**Description**:
We are seeking a motivated Customer Service Representative for our representation organization, which operates closely with EU institutions. This role involves providing efficient and responsive support in a dynamic environment, ensuring smooth communication and assistance for our stakeholders and helping the team with their IT issues and questions.
- Handle **users' requests** addressing issues related to **missing data**, **data quality**, and providing **guidance on system usage**:
- **Collaborate** with **data providers**, **business representatives**, and **IT support** teams to resolve user inquiries and challenges
- Utilize ticketing systems, specifically Zendesk and JIRA, to track and manage reported issues and requests.
- **Analyze reported observations**, **bugs**, and **issues**, ensuring effective reproduction for in-depth analysis.
- Provide **support and guidance to users**, directing them to relevant documentation and resources
**Profil**
- **Good communication skills** to interact effectively with **users**, **data providers**, and the** different departments**:
- Strong **analytical skills** to analyze issues and requests thoroughly
- **Experience in user support activities**, with a focus on **problem-solving** and **customer satisfaction**:
- Maintain a strong **team collaboration** synergy, ensuring effective communication and problem-solving
- Use **ticketing systems**, particularly **Zendesk** and **JIRA**
**Offre**
- **Attractive salary (2400-2900 gross)** tied to your **expertise **and** experience**:
- **Extensive benefit package**:insurance coverage, group insurance and travel insurance
- Meal vouchers per day worked
- **International environment; Inclusivity** and **diversity** friendly environment; learn from each other and develop together
- **Continuous learning**:offer a broad range of training and development opportunities
**Entreprise**
As a leader in the **European Network of Transmission System Operators for Electricity**, we play a crucial role in ensuring **seamless** and **secure transmission** of electricity across the continent. We operate in close partnership with key **European institutions**, including the **European Commission** and the **European Parliament**. By aligning our objectives with European energy policies, we contributes to the realization of the **European Green Deal** and the **Energy Union**, striving for a low-carbon, reliable, and cost-effective energy system.
-
Customer Supply Representative
Il y a 2 mois
Brussels, Belgique bioMérieux Temps plein**Customer Supply Representative**: Location: Brussels, Belgium Position Type: Unfixed Term bioMérieux Benelux S.A./N.V. Customer Supply Representative You will be working part of the Benelux Nordics Customer supply team to perform the sales administration and customer support activities for an area to ensure customer satisfaction in line with the...
-
Customer Service Representative
il y a 4 semaines
Brussels, Belgique Amaris Consulting Temps plein**Who are we? **:**Amaris Consulting** is an independent technology consulting firm providing guidance and solutions to businesses. With more than 1,000 clients across the globe, we have been rolling out solutions in major projects for over a decade - this is made possible by an international team of 7,600 people spread across 5 continents and more than 60...
-
Customer Supply Representative
Il y a 2 mois
Brussels, Belgique bioMérieux Temps plein**Customer Supply Representative**: Location: Brussels, Belgium Position Type: Unfixed Term bioMérieux Benelux S.A./N.V. Customer Supply Representative You will be working part of the Benelux Nordics Customer supply team to perform the sales administration and customer support activities for an area to ensure customer satisfaction in line with the...
-
Customer Service Representative
il y a 4 jours
Brussels, Belgique NLMK Belgium Holdings Temps plein**Société**: Metallurgy, a dusty, old-fashioned environment? Not at all! The steel industry is reinventing itself! Steel is everywhere. Join the adventure and discover modern practices and technological facilities that are well worth the detour. The NLMK Group is a major player in the steel industry, and one of the most successful in the world. We are...
-
Customer Service Representative Fr Nl En
il y a 7 jours
Brussels, Belgique Bright Plus Temps plein**Omschrijving**: Vous êtes à la recherche d'une expérience en tant que **Customer Service Representative **? Vous êtes trilingue en français, néerlandais et anglais ? Vous avez un bon contact avec les personnes et vous avez à coeur d'apporter votre soutien au sein de l'équipe que vous allez rejoindre ? Vous cherchez une opportunité dans la région...
-
Customer Service Representative
il y a 2 semaines
Brussels, Belgique American Embassy Temps pleinDiplomatic Mission Job description Job holder facilitates check-in/check-out, responds to inquiries, provides information, educates customers, and assigns work tasks. The Customer Service Center one-stop shop for support from all ICASS service providers to the employees in the Brussels Tri-Mission, which includes the Bilateral Embassy to the Kingdom of...
-
Customer Supply Representative
il y a 4 semaines
Brussels, Belgique bioMérieux Temps pleinbioMérieux Benelux S.A./N.V. Customer Supply Representative You will be working part of the Benelux Nordics Customer supply team to perform the sales administration and customer support activities for an area to ensure customer satisfaction in line with the written procedures, the guidelines, import/export regulations and in close...
-
Customer Supply Representative
Il y a 3 mois
Brussels, Belgique bioMérieux Temps pleinbioMérieux Benelux S.A./N.V. Customer Supply Representative You will be working part of the Benelux Nordics Customer supply team to perform the sales administration and customer support activities for an area to ensure customer satisfaction in line with the written procedures, the guidelines, import/export regulations and in close...
-
Customer Care Representative
Il y a 2 mois
Brussels, Belgique Ria Temps pleinWe are looking for an enthusiastic Customer Services Representative to join our friendly team at our Belgian HQ. in Brussels. In this role, you will provide information to our customers about their transactions and resolve general queries they may have. - Responsibilities Your main responsibilities will include but will not be limited to: Reviewing and...
-
Customer Excellence Representative
il y a 7 jours
Brussels, Belgique Orange Temps pleinOrange is the **next generation telecom operator **on the Belgian and Luxembourgish market and **digital transformation **is one of our strategic priorities. To carry this out, we are continuously investing in our talents to log into all of tomorrow’s challenges. **Would you like to help us make a difference for Orange Belgium’s customer...
-
Junior Customer Service Representative
il y a 2 semaines
Brussels, Belgique Tobania Temps pleinWhat can you expect? Have you always dreamt of a career in the banking sector, where you can assist customers with your valuable advice? Then a job as a Junior Customer Service Representative might be just the perfect fit for you. At Tobania, being the preferred partner for a wide range of high-quality financial support services for numerous...
-
Customer Service Representative
il y a 3 semaines
Brussels, Belgique BePark Temps pleinOur cities are changing. The shift towards sustainable mobility coupled with an ever increasing density is shaping the new urban landscape. Key challenges are arising such as: - How can we free-up space in our streets and give it back to pedestrians and cyclists without ignoring the impact on drivers? - How can we enable the electrification of vehicles with...
-
Customer Service Representative-1
il y a 3 semaines
Brussels, Belgique Cencora Temps plein- What you will be doing - PRIMARY DUTIES AND RESPONSIBILITIES: Flexibility in work schedule - 24 hour company will require overtime, holiday scheduling, and weekend shifts as necessary. Most CS Representatives are assigned to work one weekend day as part of their shift. Demonstrating professionalism on the phone and in the office. Providing Excellent...
-
Customer Service Representative French/dutch
il y a 2 semaines
Brussels, Belgique Ria Temps pleinChez Ria Money Transfer, nous aidons des millions de clients à travers le monde à rester connectés avec leur famille et à envoyer de l’argent dans plus de 160 pays à travers le monde. Nous recherchons un **Customer Service Representative **pour rejoindre notre petite équipe sympathique dans nos bureaux de Bruxelles. Vous fournirez des informations...
-
Technical Support Representative
il y a 3 semaines
Brussels, Belgique solera Temps pleinWho We Are Solerais a global leader in risk and asset management data and software solutions, empowering companies across the automotive and insurance ecosystem with trusted solutions that adhere to the highest standards of data privacy, security, and integrity to support connectivity across the vehicle and property value chain. Solera's solutions bring...
-
Technical Support Representative
Il y a 2 mois
Brussels, Belgique solera Temps pleinWho We Are Solerais a global leader in risk and asset management data and software solutions, empowering companies across the automotive and insurance ecosystem with trusted solutions that adhere to the highest standards of data privacy, security, and integrity to support connectivity across the vehicle and property value chain. Solera's solutions bring...
-
Customer Service Representative
il y a 4 semaines
Brussels, Belgique Mensura Temps plein**L'entreprise** Mensura inspire les entreprises et les aide à garder leurs collaborateurs actifs plus longtemps, dans de meilleures conditions et en meilleure santé. En tant que spécialiste dans le domaine de la prévention, de la sécurité, du bien-être et de la santé, Mensura fournit aux entreprises des conseils, des solutions et des services sur...
-
Customer Service Representative
il y a 2 semaines
Brussels, Belgique Mensura Temps plein**Qui sommes-nous ?** Mensura inspire les entreprises et les aide à garder leurs collaborateurs actifs plus longtemps, dans de meilleures conditions et en meilleure santé. En tant que spécialiste dans le domaine de la prévention, de la sécurité, du bien-être et de la santé, Mensura fournit aux entreprises des conseils, des solutions et des services...
-
Service Manager
il y a 7 jours
Brussels, Belgique Community Consulting Temps pleinThe Service Manager role belongs Relationship Management team and reports directly to the Head of Relationship Management. The Service Manager is responsible for quality, availability, performance and evolution of the technical service. In this role he or she acts as the prime customer contact for all services-related enquiries. The Service Manager has...
-
Customer Service Representative at The U.s. Embassy
il y a 2 semaines
Brussels, Belgique U.S. Embassy Brussels Temps pleinThe U.S. Embassy in Brussels is looking for a Customer Service Representative to join the Customer Service Center. The job holder is assigned to the Brussels JAS Customer Service Center (CSC), the one-stop shop for support from all ICASS service providers to the employees and EFMs in the Brussels Tri-Mission, which includes the Bilateral Embassy to the...