Technical Customer Service Representative for Eu
il y a 2 semaines
**Description**:
We are seeking a motivated Customer Service Representative for our representation organization, which operates closely with EU institutions. This role involves providing efficient and responsive support in a dynamic environment, ensuring smooth communication and assistance for our stakeholders and helping the team with their IT issues and questions.
- Handle **users' requests** addressing issues related to **missing data**, **data quality**, and providing **guidance on system usage**:
- **Collaborate** with **data providers**, **business representatives**, and **IT support** teams to resolve user inquiries and challenges
- Utilize ticketing systems, specifically Zendesk and JIRA, to track and manage reported issues and requests.
- **Analyze reported observations**, **bugs**, and **issues**, ensuring effective reproduction for in-depth analysis.
- Provide **support and guidance to users**, directing them to relevant documentation and resources
**Profil**
- **Good communication skills** to interact effectively with **users**, **data providers**, and the** different departments**:
- Strong **analytical skills** to analyze issues and requests thoroughly
- **Experience in user support activities**, with a focus on **problem-solving** and **customer satisfaction**:
- Maintain a strong **team collaboration** synergy, ensuring effective communication and problem-solving
- Use **ticketing systems**, particularly **Zendesk** and **JIRA**
**Offre**
- **Attractive salary (2400-2900 gross)** tied to your **expertise **and** experience**:
- **Extensive benefit package**:insurance coverage, group insurance and travel insurance
- Meal vouchers per day worked
- **International environment; Inclusivity** and **diversity** friendly environment; learn from each other and develop together
- **Continuous learning**:offer a broad range of training and development opportunities
**Entreprise**
As a leader in the **European Network of Transmission System Operators for Electricity**, we play a crucial role in ensuring **seamless** and **secure transmission** of electricity across the continent. We operate in close partnership with key **European institutions**, including the **European Commission** and the **European Parliament**. By aligning our objectives with European energy policies, we contributes to the realization of the **European Green Deal** and the **Energy Union**, striving for a low-carbon, reliable, and cost-effective energy system.
-
Customer Service Representative
il y a 1 semaine
Brussels, Belgique Robert Half Belgium Temps pleinPour une société située dans la région de la Louvière, Robert Half est en recherche d'un **Customer Service Representative (H/F/X)** avec un excellent niveau de français et de néerlandais. Pour une société située dans la région de la Louvière, Robert Half est en recherche d'un **Customer Service Representative (H/F/X)** avec un excellent niveau...
-
Customer Service Officer
il y a 3 semaines
Brussels, Belgique Robert Half Temps pleinFor one of our clients, Robert Half is looking for a **Customer Service Officer (M/F/x)** with excellent knowledge of **Dutch** and **French** for a permanent contract after interim period. Our client is a listed multinational company active in the mobility sector. They are located in the center of Brussels. **Your role as Customer Service Officer...
-
Customer Service Representative
il y a 1 semaine
Brussels, Belgique Stroom Temps plein**International Company is op zoek naar een Customer Service Representative, België** **Contract type** Permanent **Area** Brussels, België **About company** Onze klant is een internationaal familiebedrijf dat gevestigd is in Brussel en zij zoeken een Customer Service Representative. Ze hechten veel belang aan een kwaliteitsvolle en klantgerichte...
-
Customer Service Representative
il y a 2 semaines
Brussels, Belgique BePark Temps pleinOur cities are changing. The shift towards sustainable mobility coupled with an ever increasing density is shaping the new urban landscape. Key challenges are arising such as: - How can we free-up space in our streets and give it back to pedestrians and cyclists without ignoring the impact on drivers? - How can we enable the electrification of vehicles with...
-
Customer Service Representative
il y a 2 semaines
Brussels, Belgique Wonderful Pistachios & Almonds Temps plein**Company Description** Wonderful Pistachios & Almonds is the world’s largest grower and processor of almonds and pistachios. Our specialty crops are grown, processed and marketed under one entity, ensuring the finest quality every step of the way — from our trees to your hearts. Wonderful Pistachios & Almonds is a Division of The Wonderful Company,...
-
Customer Service Representative French/dutch
il y a 2 semaines
Brussels, Belgique Ria Temps pleinChez Ria Money Transfer, nous aidons des millions de clients à travers le monde à rester connectés avec leur famille et à envoyer de l’argent dans plus de 160 pays à travers le monde. Nous recherchons un **Customer Service Representative **pour rejoindre notre petite équipe sympathique dans nos bureaux de Bruxelles. Vous fournirez des informations...
-
Customer Service
il y a 4 semaines
Brussels, Belgique Ria Temps pleinWe are looking for an enthusiastic Customer Services Representative to join our friendly team at the Ria Headquarters in Brussels. In this role, you will provide information to our customers about their transactions and resolve general queries they may have. - Responsibilities Your main responsibilities will include but will not be limited to: Reviewing and...
-
Customer Service Representative
il y a 4 semaines
Brussels, Belgique Mensura Temps plein**Qui sommes-nous ?** Mensura inspire les entreprises et les aide à garder leurs collaborateurs actifs plus longtemps, dans de meilleures conditions et en meilleure santé. En tant que spécialiste dans le domaine de la prévention, de la sécurité, du bien-être et de la santé, Mensura fournit aux entreprises des conseils, des solutions et des services...
-
Freelance Customer Representative
il y a 4 semaines
Brussels, Belgique The Inprime Danışmanlık Temps plein**Freelance Customer Representative - Work from Anywhere!** Are you looking for a flexible freelance opportunity in the fast-growing health tourism industry? We are seeking Freelance Customer Representatives to help connect international patients with top healthcare providers in Istanbul. **What You’ll Do**: - Generate leads to reach potantial patients...
-
Customer Service Sales Representative
il y a 1 semaine
Brussels, Belgique HireOn Ltd Temps pleinHireOn Ltd. is working with a leading Outsourcing/BPO company that is looking to recruit French speaking Inbound Sales Representative for their Barcelona office. Position: Inbound Sales Representative Location: Barcelona, Spain Employment type: Full-time Remuneration: Base salary 19500 euro gross/year + 2000 euro bonuses. DUTIES AND RESPONSIBILITIES: -...
-
Sales Development Representative
il y a 4 semaines
Brussels, Belgique HUNTR Temps pleinOur customer (software company) is in an exciting phase of rapid growth and needs to bolster its sales team to capitalize on the demand. They are expanding the team with a sales development representative. This is a great momentum for a sales to join this company. Given their 50% yearly growth and a large customer base we're looking for skilled sales...
-
Customer Care Representative
il y a 2 semaines
Brussels, Belgique Ria Temps pleinNous recherchons un Customer Service Representative enthousiaste pour rejoindre notre équipe sympathique dans nos bureaux de Bruxelles. Dans ce rôle, vous fournirez des informations à nos clients (notamment ceux de Bpost) sur leurs opérations et répondrez à leurs questions. **Qualifications**: Nous recherchons une personne ayant les qualifications...
-
Field Service Representative I
il y a 2 semaines
Brussels, Belgique STERIS Temps pleinAt STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe. **Position Summary**: By acting as a trusted STERIS advisor to all Customers, a Field Service Representative I will drive an exceptional Customer experience by providing preventative...
-
Customer Care Technical Specialist
il y a 3 semaines
Brussels, Belgique Polestar Temps pleinPassion - you have it. For people, the EV revolution, our products, and align with our sustainable mission to improve the society we live in. Your passion is energetically fueled through the social exchange and by providing exceptional technical service. **Let us describe the challenge we offer** The people at Polestar believe in our sustainable mission to...
-
Sales Development Representative
il y a 3 semaines
Brussels, Belgique Priority Software Temps pleinSales Development Representative for European Market Priority Software is a leading provider of scalable, agile, and open cloud-based business management solutions (including the award-winning cloud ERP, Retail Management System and Property Management System) for various industries and organizations of all sizes, from global enterprises to small and...
-
Product Specialist
il y a 3 semaines
Brussels, Belgique Moody's Investors Service Temps pleinThe Client Service team understands customer needs and goals, brings technical expertise to support client onboarding, provides training, and offers direction throughout all phases of the client life cycle pre - and post-sale in close collaboration with the Product Management, Research, and Sales teams. Achievement of these goals is measured through...
-
Customer Service Representative
il y a 4 semaines
Brussels, Belgique Mensura Temps plein**Wie zijn wij ?** **Mensura **inspireert en helpt bedrijven om hun medewerkers beter, langer en gezonder aan het werk te houden. Als specialist op het vlak van preventie, veiligheid, welzijn en gezondheid op de werkvloer reikt Mensura advies, oplossingen en diensten aan op maat van de bedrijven. Daarbij gaan we verder dan wat strikt wettelijk...
-
Hotline As Representative
il y a 3 semaines
Brussels, Belgique bioMérieux sa Temps pleinA family-owned company, bioMérieux has grown to become **a world leader in the field of in vitro diagnostics**. For almost 60 years and across the world, we have imagined and developed **innovative diagnostics solutions** to **improve public health**. Today, our teams are spread across 44 countries and serve 160 countries with the support of a large...
-
Technical Writer
il y a 2 semaines
Brussels, Belgique Twenty8 Temps pleinExplain technical information in a simple language - Write technical documentation about new products - **Write communications to the end-users**: - Write and study drawings, specifications, mock-ups and user guides - Write technical standard operating procedures - Write service design packages documents - Write and publish eLearning - Write and update the...
-
Customer Sales Representative
il y a 2 semaines
Brussels, Belgique Hertz Temps pleinHertz Rent a Car is een van ‘s werelds grootste autoverhuur bedrijven en bestaat meer dan 100 jaar! Bij ons staat de klant centraal. Wij werken met een enthousiast, gedreven en gemotiveerd team dat ervoor zorgt dat de Hertz klant een goed & tevreden gevoel heeft als hij/zij een auto huurt. Heb je een passie voor customer service en voel je je...