Front Office Supervisor
il y a 3 semaines
Radisson Hotel Groupis one of the world’s largest hotel groups with ten distinctive hotel brands and more than 1,160 hotels in operation and under development in 95+ countries.The Group’s overarching brand promise is Every Moment Matters with a signatureYes I Can service ethos.
People are at the core of our business success and future. Our people are trueMoment Makers and together we bring the culture, spirit, environment andopportunities that empower you to be your best, every day, everywhere, everytime. Together, we make Every Moment Matter.
We are now looking for a Front Office Shift Leader to join our dynamicteam here at Radisson Hotel Group
We focus on you as a person, your skills, talents, and passion – not only onyour resume. Because mindset is what it’s all about. And you can grow the restwith us. That's a promise
What We Offer Our Front Office Shift Leader
We aim to be as good a place to work as we are to stay. That is why we offer acompetitive compensation and benefits package, which includes:
• Special rates for our team members, and friends and families while travellingand staying in our hotels
• We take our “We grow talent, talent grows us” culture belief to heart. Withus you will benefit from a wide range of development offers supporting yourlearning & growth right from your onboarding. This includes an individualdevelopment plan and unlimited access to more than +20K learning modules &programs through Radisson Academy
• Participate and live Responsible Business every day together with our teammembers in the hotel and in the local communities where we work on creatingshared value, better futures and a better planet for all
• Growth and development opportunities within the Radisson Hotel Group
• Complimentary meal on duty in the staff canteen
The Front Office Shift Leader Role
Our front office team is the heart of the house, providing a warm welcome andhappy smile, and where we strive to deliver an experience that is beyondexpectation - creating memorable moments for our guests.
• Our Front Office Shift Leaders love the hustle and bustle of life It’snot just about check-in and check-out. It’s about everything in-between
• You will supervise our front office team and lead by example, ensuring allaspects of the guest journey and experience are delivered to the highest level
• You will exude patience, empathy and have the personality to host the show
• As an integral part of the team, you will work proactively to ensure guestsatisfaction and the smooth running of the front office department
As Front Office Shift Leader, you will join a team that is passionateabout delivering incredible service where we believe that anything is possible,whilst having fun in all that we do
Qualities We Are Looking For In Our Front Office Shift Leader
• Flexibility and a positive, Yes I Can Attitude
• An eye for detail
• Is a creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Likes having fun at work
• Experience in a similar position is beneficial but not essential
Become part of the world of Moment Makers, we are looking forward to getting toknow you
"Famed for its glass-crowned, 7-story atrium and post-modernist architecture, our distinctive hotel was designed by Michel Jaspers back in 1989. Now, elegantly updated with remodelled interiors, the Radisson Collection Hotel, Grand Place Brussels seamlessly blends the best of international living with a powerful sense of place in one iconic Brussels landmark. Discover 282 elegant rooms and suites where refinement meets outstanding comfort. Sophisticated natives and savvy visitors find fresh foodie inspiration in the magical setting of our hotel's two new restaurants, bringing the most exciting eating experiences from the West and the East.
Finally, our remarkable conference center offers 18 beautifully redesigned meeting spaces with everything you need to host exceptional events."
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