sla

EngiFlex recherche un Service Manager orienté ITIL pour garantir la qualité, la continuité et l’amélioration de nos services IT. Vous collaborerez avec les équipes ICT, projets et fournisseurs afin d’assurer un fonctionnement optimal.Le poste exige 1 à 4 ans d’expérience en ICT et une connaissance de base des principes ITIL; une certification...

DELA België zoekt een IT Vendor & Service Lead om de uitbestede IT-dienstverlening te regisseren en leveranciers, IT en business op één lijn te brengen. Je bewaakt servicekwaliteit, contracten en SLA’s en stuurt bij waar nodig.Je ziet verder dan de korte termijn en zorgt voor betrouwbare, toekomstgerichte dienstverlening binnen Antwerpen, met aandacht...

ENTICO ICT is seeking a Service Level Manager to act as a trusted advisor in service management, representing the delivery organization to customers and suppliers. The role supports IT Leads and the delivery teams to provide mature, reliable, secure, and compliant services throughout their lifecycle.Located in Brussels with on-site presence (50%), the...

Do you want a service management job where the reporting is genuinely yours to build? Most service level roles stop at chasing a dashboard someone else wrote. This one does not. You will define the service levels, then build the data pipelines, models and visualisations that show whether they are being met, for an international defence organisation near...

Inchcape Belux, a leading automotive industry partner, seeks a Service Delivery Manager in Zaventem to ensure IT services meet business expectations, compliance, and operational standards. You will oversee service performance, coordinate support partners, and drive improvements across applications, infrastructure, and ITSM processes.We offer a freelance...

WLG in Belgium seeks an experienced senior metrics lead to own the measurement framework for a critical enterprise dashboard used on site with the customer’s technical staff. You will define indicators, oversee dashboard design, and guide a team of five analysts in turning data into trusted reports.You will report to a technical team leader and ensure...

Service management where the service goes to the field. Reporting to the principal service manager but working largely on your own initiative, you would deliver CIS services against the service level agreements between the provider and the operators and users who depend on them. On-site in Mons, Belgium — normal office conditions, plus field conditions...

ARHS Developments Belgium is seeking a Senior Service Delivery Coordinator to support a European agency operating large-scale digital services. You will coordinate service delivery and ensure SLA compliance across multiple providers, driving governance and performance reviews.You will lead ITIL-based service management, chair operational bridges, monitor...

Tergos zoekt een Service Manager die sleutelrelaties beheert binnen een snelgroeiende telecom/infrastructuur context. Je fungeert als brug tussen klant en operations en staat garant voor stabiliteit, structuur en continue verbetering.Je bent verantwoordelijk voor het opbouwen van sterke relaties met stakeholders, het leiden van service meetings en het...

Inchcape Belux in Belgium (Zaventem) seeks a Service Delivery Manager to ensure IT services meet business expectations, compliance, and operational standards. You will oversee service performance, coordinate partners, and drive improvements across applications and infrastructure.The role requires ITIL/ITSM expertise, vendor management, and strong...

Service management where the service goes to the field. Reporting to the principal service manager but working largely on your own initiative, you would deliver CIS services against the service level agreements between the provider and the operators and users who depend on them. On-site in Mons, Belgium — normal office conditions, plus field conditions...

Service management where the service goes to the field. Reporting to the principal service manager but working largely on your own initiative, you would deliver CIS services against the service level agreements between the provider and the operators and users who depend on them. On-site in Mons, Belgium — normal office conditions, plus field conditions...

Tata Consultancy Services is seeking an IT Support Coordinator to oversee 1st to 3rd line support and drive service management best practices. You will coordinate incident resolution, maintain knowledge resources, and liaise between business users and technical teams.The role requires ITIL 4 Foundation certification, a relevant IT degree, and experience in...

Sopra Steria is seeking a Service Delivery Manager to nurture customer relationships and ensure high-quality service delivery aligned with SLAs. The role focuses on defining and monitoring SLAs, driving automation, and optimizing resource use.You will be the main liaison between customers and operations, manage accounts, oversee invoicing, and ensure...

Beschrijving van de functie Nous sommes à la recherche d'un(e) assistant(e) personnel(le) chaleureux(se) et fiable, qui souhaite apporter son aide au quotidien tout en offrant une agréable compagnie. La personne accompagnée est atteinte de SLA (sclérose latérale amyotrophique) et se déplace en fauteuil roulant manuel. En raison de la SLA, elle a...

Stater Belgium recherche un Junior Supervisor motivé pour renforcer son département Operations à Bruxelles, avec une orientation qualité et service client.Vous prenez en charge une dizaine de collaborateurs, garantissez le respect des SLA et contribuez activement à l'amélioration des processus. Vous reportez au Manager Operations, avec possibilité de...

Operationele spil en dagelijks aanspreekpunt voor het team. Combineert de ServiceDesk Engineer functie met coördinerende taken, als rechterhand van de verantwoordelijke voor operationele efficiëntie en SLA-naleving.VerantwoordelijkhedenCoördinatie & Leidinggevende Ondersteuning: Dagelijkse coördinatie, taakverdeling en assistentie aan de...

Eneria recherche un Key Account Manager Datacenters pour agir comme pivot entre nos clients data centers et les équipes internes. Vous assurez la gestion quotidienne des relations client, le respect des SLA et la résolution des problématiques liées aux comptes.Vous collaborez étroitement avec les équipes Electric Power Generation pour les opérations...

Rol en DoelstellingOperationele spil en dagelijks aanspreekpunt voor het team. Combineert de Servicedesk Engineer functie met coördinerende taken, als rechterhand van de verantwoordelijke voor operationele efficiëntie en SLA-naleving.VerantwoordelijkhedenCoördinatie & Leidinggevende Ondersteuning: Dagelijkse coördinatie, taakverdeling en assistentie aan...

Operationele spil en dagelijks aanspreekpunt voor het team. Combineert de ServiceDesk Engineer functie met coördinerende taken, als rechterhand van de verantwoordelijke voor operationele efficiëntie en SLA-naleving. Verantwoordelijkheden Coördinatie & Leidinggevende Ondersteuning: Dagelijkse coördinatie, taakverdeling en assistentie aan de...