Customer Advisor Verzekeringen

il y a 2 semaines


Bruxelles, Région de Bruxelles, Belgique Dilaco Temps plein

Voor onze servicedesk in het centrum van Brussel zijn we op zoek naar nieuwe medewerkers.

Als medewerker van deze service desk, sta je in voor het oplossen van de functionele en operationele problemen van de eindgebruikers van de klant op het digitaal portaal van hun verzekeringen.

De vragen van de eindgebruikers kunnen zeer divers zijn, waardoor je in deze dynamische omgeving de kans krijgt om veel bij te leren. Je helpt de eindgebruikers zowel in het Nederlands als in het Frans.

Het is dus zeer belangrijk dat je beide talen vlot beheerst.

De helpdesk werkt van MA tot VR met shiften tussen 8u en 18u + 3 dagen homeworking.

Wij zijn op zoek naar iemand die:

- Zeer goed zijn/haar talen beheerst. In deze functie is het de bedoeling dat je zowel in het Nederlands als het Frans gebruikers te woord kan staan en kan helpen.

- Zelfstandig kan werken, en zelf kan inzien waar zijn/haar hulp nodig is, wanneer de eigen taken zijn afgerond.

- Allert, stressbestendig en zeer gemotiveerd is.

- Medewerkers in deze helpdesk moeten over een groot verantwoordelijkheidsgevoel beschikken. Je komt terecht in een team waar iedereen een aandeel heeft in de goede werking ervan.

Loon:

- Brutoloon: rekening houdende met barema en ervaring

- Maaltijdcheques: 8 euro per gewerkte dag

- Nettovergoeding: 3 euro per gewerkte dag

- Groeps & hospitalisatieverzekering

- Transport 80% terugbetaald of optie wagen

- Vast contract

- Eindejaarspremie

- Ecochèques

- Toffe werksfeer met super leuke collega's

Herken je jezelf in deze vacature? Aarzel dan niet en stuur zeker je CV door naar gaelles@dilaco.eu.

Tot snel


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