Support
il y a 1 semaine
Job Title: Technical and Administrative Support Agent Language: English, French Location: Gosselies, Belgium Duration: 02/02/2026 - 31/12/2026 Work Mode: Hybrid ( 2 or 3 onsite/week) Work regime: Full time Job Description - Roles and Responsibilities Main Tasks: Provides first-line support, handling incidents and requests. Installs and configures small equipment. Manages and processes user requests. Management of removals or relocations (MFPs, plotters, screens, etc.) Augias Share management User ID management (creation, deletion, data modification, LM modification) Encoding in a ticketing tool (Easy it, etc.) Monitoring and processing requests with our supplier Maintaining an up-to-date inventory (printers, laptops, desktops, etc.) Processing and monitoring emails from Basic Facilities mailboxes Creating and updating procedures within the scope of the role Monthly encoding of Basic Facilities KPIs and providing reports Analysis of monthly billing and tracking of any errors KIR (Keep IT Running) management Active participation in workshops Interaction with other teams Soft skills: Good oral and written presentation Team spirit. Must be able to integrate into an existing team Proactive / analytical / precise and rigorous in work Mobile. Willingness to travel throughout the Walloon Region This position primarily focuses on the technical/administrative aspects; a good understanding of IT is required. Technical skills: Proven experience as a Technical/Administrative Support Agent – minimum 1 year – Must have Proven experience with Windows Client – Must have Knowledge of Active Directory – Must have Proven experience using Excel (pivot tables, VLOOKUP, etc.) – Must have Basic knowledge of computer and multimedia connectivity – Must have Proven experience in dispatching and tracking requests – Must have Proven experience in inventory management – Must have Proven experience in managing emails and calendars (Outlook) – Must have Confirmed experience in a Basic Facilities department – Must have French level C2 English level B2 Core Skills & Requirements (Must Have) Active Directory Knowledge – Demonstrable experience required Computer & Multimedia Connectivity – Basic knowledge required Basic Facilities Service – Proven experience required Excel (Pivot Tables, VLOOKUP, etc.) – Proven experience required Dispatching & Tracking Requests – Proven experience required Inventory Tracking – Proven experience required Outlook (Emails & Calendars) – Proven experience required Technical & Administrative Support Agent – 3 years demonstrable experience, Medior (3–5 years) Language Requirement – French CEFR level C2 Additional Skills (Should Have) Windows Client – Proven experience desirable Language Requirement – English CEFR level B2
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Support
il y a 1 semaine
Les Bons Villers, Belgique OneSource Consulting Temps pleinJob Title: Technical and Administrative Support AgentLanguage: English, FrenchLocation: Gosselies, BelgiumDuration: 02/02/2026 - 31/12/2026Work Mode: Hybrid ( 2 or 3 onsite/week)Work regime: Full timeJob Description - Roles and ResponsibilitiesMain Tasks:Provides first-line support, handling incidents and requests.Installs and configures small...
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Mobile Support Engineer
il y a 3 semaines
Les Bons Villers, Belgique Templeton & Partners - Innovative & Inclusive Hiring Solutions Temps pleinRole OverviewWe are seeking an experienced Mobile Support Engineer to join our Operations Center. The Mobile Support team is responsible for providing Level 1 and Level 2 support for mobile solutions that enable and support field operations. You will play a key role in ensuring the reliability, security, and smooth deployment of mobile devices used across...
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Mobile Support Engineer
il y a 3 semaines
Les Bons Villers, Belgique Templeton & Partners - Innovative & Inclusive Hiring Solutions Temps pleinRole Overview We are seeking an experienced Mobile Support Engineer to join our Operations Center. The Mobile Support team is responsible for providing Level 1 and Level 2 support for mobile solutions that enable and support field operations. You will play a key role in ensuring the reliability, security, and smooth deployment of mobile devices used across...
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Agent Support IT
il y a 2 jours
Les Bons Villers, Belgique Cyberr Temps pleinAgent Support IT Localisation : Belgique Langues : Français et Anglais Responsabilités : Prise en charge du support de première ligne (incidents & demandes utilisateurs) Installation, configuration et retrait de matériel IT léger (écrans, imprimantes, MFP, plotters, etc.) Gestion des déménagements et retraits de matériel Suivi et dispatching des...
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Agent Support IT
il y a 2 jours
Les Bons Villers, Belgique Cyberr® Temps pleinAgent Support ITLocalisation : BelgiqueLangues : Français et AnglaisResponsabilités : Prise en charge du support de première ligne (incidents & demandes utilisateurs)Installation, configuration et retrait de matériel IT léger (écrans, imprimantes, MFP, plotters, etc.)Gestion des déménagements et retraits de matérielSuivi et dispatching des tickets...
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L2 Support Engineer- Application
il y a 3 semaines
Les Bons Villers, Belgique Templeton & Partners - Innovative & Inclusive Hiring Solutions Temps pleinAbout the roleWe are looking for an experienced Application & Telephony Support Engineer (L2) to join our Operations Center. In this role, you will be responsible for ensuring the stability, performance, and continuous improvement of enterprise application systems and administrative/contact center telephony environments. You will act as a key escalation...
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L2 Support Engineer- Application
il y a 3 semaines
Les Bons Villers, Belgique Templeton & Partners - Innovative & Inclusive Hiring Solutions Temps pleinAbout the role We are looking for an experienced Application & Telephony Support Engineer (L2) to join our Operations Center. In this role, you will be responsible for ensuring the stability, performance, and continuous improvement of enterprise application systems and administrative/contact center telephony environments. You will act as a key escalation...
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Workstation Expert
il y a 3 semaines
Les Bons Villers, Belgique Templeton & Partners - Innovative & Inclusive Hiring Solutions Temps pleinAbout the roleWe’re looking for a Smart Devices / Workstation Expert to join a leading digital workplace team and take ownership of smart device and Windows workstation solutions at Level 3. As a Smart Devices / Workstation Expert, you will be responsible for the administration, implementation, and continuous improvement of smart devices and Windows...
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Workstation Expert
il y a 3 semaines
Les Bons Villers, Belgique Templeton & Partners - Innovative & Inclusive Hiring Solutions Temps pleinAbout the roleWe're looking for a Smart Devices / Workstation Expert to join a leading digital workplace team and take ownership of smart device and Windows workstation solutions at Level 3. As a Smart Devices / Workstation Expert, you will be responsible for the administration, implementation, and continuous improvement of smart devices and Windows...
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Workstation Expert
il y a 3 semaines
Les Bons Villers, Belgique Templeton & Partners - Innovative & Inclusive Hiring Solutions Temps pleinAbout the role We're looking for a Smart Devices / Workstation Expert to join a leading digital workplace team and take ownership of smart device and Windows workstation solutions at Level 3. As a Smart Devices / Workstation Expert, you will be responsible for the administration, implementation, and continuous improvement of smart devices and Windows...
