Support
il y a 1 semaine
Job Title: Technical and Administrative Support AgentLanguage: English, FrenchLocation: Gosselies, BelgiumDuration: 02/02/2026 - 31/12/2026Work Mode: Hybrid ( 2 or 3 onsite/week)Work regime: Full timeJob Description - Roles and ResponsibilitiesMain Tasks:Provides first-line support, handling incidents and requests.Installs and configures small equipment.Manages and processes user requests.Management of removals or relocations (MFPs, plotters, screens, etc.)Augias Share managementUser ID management (creation, deletion, data modification, LM modification)Encoding in a ticketing tool (Easy it, etc.)Monitoring and processing requests with our supplierMaintaining an up-to-date inventory (printers, laptops, desktops, etc.)Processing and monitoring emails from Basic Facilities mailboxesCreating and updating procedures within the scope of the roleMonthly encoding of Basic Facilities KPIs and providing reportsAnalysis of monthly billing and tracking of any errorsKIR (Keep IT Running) managementActive participation in workshopsInteraction with other teamsSoft skills:Good oral and written presentationTeam spirit. Must be able to integrate into an existing teamProactive / analytical / precise and rigorous in workMobile. Willingness to travel throughout the Walloon RegionThis position primarily focuses on the technical/administrative aspects; a good understanding of IT is required.Technical skills:Proven experience as a Technical/Administrative Support Agent – minimum 1 year – Must haveProven experience with Windows Client – Must haveKnowledge of Active Directory – Must haveProven experience using Excel (pivot tables, VLOOKUP, etc.) – Must haveBasic knowledge of computer and multimedia connectivity – Must haveProven experience in dispatching and tracking requests – Must haveProven experience in inventory management – Must haveProven experience in managing emails and calendars (Outlook) – Must haveConfirmed experience in a Basic Facilities department – Must haveFrench level C2English level B2Core Skills & Requirements (Must Have)Active Directory Knowledge – Demonstrable experience requiredComputer & Multimedia Connectivity – Basic knowledge requiredBasic Facilities Service – Proven experience requiredExcel (Pivot Tables, VLOOKUP, etc.) – Proven experience requiredDispatching & Tracking Requests – Proven experience requiredInventory Tracking – Proven experience requiredOutlook (Emails & Calendars) – Proven experience requiredTechnical & Administrative Support Agent – 3 years demonstrable experience, Medior (3–5 years)Language Requirement – French CEFR level C2Additional Skills (Should Have)Windows Client – Proven experience desirableLanguage Requirement – English CEFR level B2
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Support
il y a 1 semaine
Les Bons Villers, Belgique OneSource Consulting Temps pleinJob Title: Technical and Administrative Support Agent Language: English, French Location: Gosselies, Belgium Duration: 02/02/2026 - 31/12/2026 Work Mode: Hybrid ( 2 or 3 onsite/week) Work regime: Full time Job Description - Roles and Responsibilities Main Tasks: Provides first-line support, handling incidents and requests. Installs and configures small...
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Mobile Support Engineer
il y a 3 semaines
Les Bons Villers, Belgique Templeton & Partners - Innovative & Inclusive Hiring Solutions Temps pleinRole OverviewWe are seeking an experienced Mobile Support Engineer to join our Operations Center. The Mobile Support team is responsible for providing Level 1 and Level 2 support for mobile solutions that enable and support field operations. You will play a key role in ensuring the reliability, security, and smooth deployment of mobile devices used across...
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Mobile Support Engineer
il y a 3 semaines
Les Bons Villers, Belgique Templeton & Partners - Innovative & Inclusive Hiring Solutions Temps pleinRole Overview We are seeking an experienced Mobile Support Engineer to join our Operations Center. The Mobile Support team is responsible for providing Level 1 and Level 2 support for mobile solutions that enable and support field operations. You will play a key role in ensuring the reliability, security, and smooth deployment of mobile devices used across...
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Agent Support IT
il y a 2 jours
Les Bons Villers, Belgique Cyberr Temps pleinAgent Support IT Localisation : Belgique Langues : Français et Anglais Responsabilités : Prise en charge du support de première ligne (incidents & demandes utilisateurs) Installation, configuration et retrait de matériel IT léger (écrans, imprimantes, MFP, plotters, etc.) Gestion des déménagements et retraits de matériel Suivi et dispatching des...
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Agent Support IT
il y a 2 jours
Les Bons Villers, Belgique Cyberr® Temps pleinAgent Support ITLocalisation : BelgiqueLangues : Français et AnglaisResponsabilités : Prise en charge du support de première ligne (incidents & demandes utilisateurs)Installation, configuration et retrait de matériel IT léger (écrans, imprimantes, MFP, plotters, etc.)Gestion des déménagements et retraits de matérielSuivi et dispatching des tickets...
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L2 Support Engineer- Application
il y a 3 semaines
Les Bons Villers, Belgique Templeton & Partners - Innovative & Inclusive Hiring Solutions Temps pleinAbout the roleWe are looking for an experienced Application & Telephony Support Engineer (L2) to join our Operations Center. In this role, you will be responsible for ensuring the stability, performance, and continuous improvement of enterprise application systems and administrative/contact center telephony environments. You will act as a key escalation...
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L2 Support Engineer- Application
il y a 3 semaines
Les Bons Villers, Belgique Templeton & Partners - Innovative & Inclusive Hiring Solutions Temps pleinAbout the role We are looking for an experienced Application & Telephony Support Engineer (L2) to join our Operations Center. In this role, you will be responsible for ensuring the stability, performance, and continuous improvement of enterprise application systems and administrative/contact center telephony environments. You will act as a key escalation...
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Workstation Expert
il y a 3 semaines
Les Bons Villers, Belgique Templeton & Partners - Innovative & Inclusive Hiring Solutions Temps pleinAbout the roleWe’re looking for a Smart Devices / Workstation Expert to join a leading digital workplace team and take ownership of smart device and Windows workstation solutions at Level 3. As a Smart Devices / Workstation Expert, you will be responsible for the administration, implementation, and continuous improvement of smart devices and Windows...
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Workstation Expert
il y a 3 semaines
Les Bons Villers, Belgique Templeton & Partners - Innovative & Inclusive Hiring Solutions Temps pleinAbout the roleWe're looking for a Smart Devices / Workstation Expert to join a leading digital workplace team and take ownership of smart device and Windows workstation solutions at Level 3. As a Smart Devices / Workstation Expert, you will be responsible for the administration, implementation, and continuous improvement of smart devices and Windows...
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Workstation Expert
il y a 3 semaines
Les Bons Villers, Belgique Templeton & Partners - Innovative & Inclusive Hiring Solutions Temps pleinAbout the role We're looking for a Smart Devices / Workstation Expert to join a leading digital workplace team and take ownership of smart device and Windows workstation solutions at Level 3. As a Smart Devices / Workstation Expert, you will be responsible for the administration, implementation, and continuous improvement of smart devices and Windows...
