Service delivery Manager
il y a 4 semaines
Notre client, situé sur Nivelles, est à la recherched'un responsable de département "Servicedelivery".
Quel est lecontenu de l'emploi ?
Tes tâches entant que tel :
- Enter en contactavec les ressources internes et les fournisseurs pour assure unservice de qualité ;
- Assurer le suiviqualité des différents services et contrôler leur production;
- Elaborer le catalogue des services enprenant en compte : les objectifs, les limites et la faisabilitéorganisationnelle et technique ;
- Formeret coacher les travailleurs ;
- Faire lelien entre les différents départements;
- Mesurer les performances du service àl'aide d'outils appropriés ;
- Gérer lesrelations clients ;
- Gérer les risques etles minimiser.
Ton profil :
- Uneformation en électricité, électronique ou en télécommunication estun atout ;
- Une première expérience dansle domaine est requise ;
- Compétences enleadership et facilité à motiver ses équipes;
- L'anglais, le néerlandais et lefrançais sont des langues REQUISES ;
- Unemaîtrise de la suite Office est nécessaire;
- Une première expérience avec les outilsJira est demandée.
Nous t'offrons:
- Un CDI dès votre entrée enfonction ;
- Un salaire à hauteur de votreexpérience avec un package attractif ;
- Unenvironnement de travail agréable etaccueillant.
Intéressé ? N'hésite pas et postule directement
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