Service delivery Manager

il y a 4 semaines


Brainel'Alleud, Belgique Synergie Belgium Temps plein
Description de l’entreprise

Notre client, situé sur Nivelles, est à la recherched'un responsable de département "Servicedelivery". 

Quel est lecontenu de l'emploi ?

Tes tâches entant que tel : 

  • Enter en contactavec les ressources internes et les fournisseurs pour assure unservice de qualité ; 
  • Assurer le suiviqualité des différents services et contrôler leur production; 
  • Elaborer le catalogue des services enprenant en compte : les objectifs, les limites et la faisabilitéorganisationnelle et technique ; 
  • Formeret coacher les travailleurs ; 
  • Faire lelien entre les différents départements; 
  • Mesurer les performances du service àl'aide d'outils appropriés ; 
  • Gérer lesrelations clients ; 
  • Gérer les risques etles minimiser. 

Que cherchons-nous ?

Ton profil : 

  • Uneformation en électricité, électronique ou en télécommunication estun atout ; 
  • Une première expérience dansle domaine est requise ;
  • Compétences enleadership et facilité à motiver ses équipes; 
  • L'anglais, le néerlandais et lefrançais sont des langues REQUISES ; 
  • Unemaîtrise de la suite Office est nécessaire; 
  • Une première expérience avec les outilsJira est demandée. 

Ce que nous offrons

Nous t'offrons: 

  • Un CDI dès votre entrée enfonction ; 
  • Un salaire à hauteur de votreexpérience avec un package attractif ; 
  • Unenvironnement de travail agréable etaccueillant. 

Procédure de sollicitation

Intéressé ? N'hésite pas et postule directement 



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