Eba Programme Support Assistant

il y a 2 semaines

Bruxelles, Région de Bruxelles, Belgique Vector Synergy Temps plein

Location:

Brussels, Belgium

Security Clearance:

NATO Secret

Reference No:

C003497 / Brussels

Skills, knowledge, experience required:

  • Higher vocational training in a relevant discipline with 4 years' postrelated experience;
  • Current experience and demonstrable skills in testing and support of ERP systems based on Oracle E-Business Suite (EBS);
  • Excellent functional knowledge of Acquisition related modules of Oracle E-Business Suite (iProcurement Purchasing, Advanced Procurement Suite);
  • Good functional knowledge of Oracle E-Business Suite related modules: Finance, Human Resources, Logistics (Inventory, Order Management) and their integration with one another;
  • Knowledge of incident management processes, and experience in this area;
  • Understanding of Acquisition business structures, data and reporting;
  • Experience in documenting business processes and procedures;
  • Exposure to working in the public sector;
  • A thorough knowledge of English is essential;
  • Shows respect for the views and contributions of other team members;
  • Easily establishes good relationships with customers and staff.

Duties/role:

  • Supporting Neo eProcurement external users (Suppliers) on Neo Service Desk (JIRA ticketing tool) under mínimal or no supervision;
  • Supporting NCI Agency Master Data Management Team in their daily work (for example and not limited to: Neo registration of Suppliers; master data entries and modifications in EBA);
  • First line functional supporting for Acquisition users of EBA, resolving daytoday operational problems in support of EBA Business Support Office (BSO);
  • Liaising with Second Line support (IT) to document functional requirements/errors of EBA through EBA BSO;
  • Designing and developing reports and dashboards, providing access control to Business Intelligence users, and providing expertise for the maintenance of metadata;
  • Supporting User Acceptance Testing and provide assistance in upgrades and patch releases to the Acquisition EBA/Neo system;
  • Providing technical and functional expertise to EBA Acquisition users and related stakeholders;
  • Supporting change process for introduction and integration of new functionalities, contributing to overall business processes improvements initiatives for Acquisition Directorate and NCI Agency;
  • Supporting producing detailed WIKI guidance, business processes and other documentation, as needed, related to Acquisition processes used in EBA/Neo;
  • Working independently without the need for supervision;
  • Supporting audit reviews as needed;
  • Building strong relationships with other strategy and policy staff as well as System Functional Administrators inside and outside NCI Agency;
  • Performing other duties as may be required.
VECTOR SYNERGY sp. z o.o., ul.

Marcelińska 90, Poznań, NIP PL , REGON , KRS:

Rejestr Przedsiębiorców KRS prowadzony przez Sąd Rejonowy Poznań - Nowe Miasto i Wilda w Poznaniu, VIII Wydział Gospodarczy KRS,

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