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Admin Support

Il y a 3 mois

Bruxelles, Région de Bruxelles, Belgique T-Crew Temps plein

Job Title
:
Admin Support

Job Overview:
We are seeking a customer-oriented problem solver with an open and
flexible mindset to join our team as a Customer Support Specialist. In this
role, you will be responsible for supporting complex
order fulfilment/internal questions using semi-technical/administrative tools, identifying problems,
proposing solutions, and critically approaching tasks while adapting to a
changing environment.

Responsibilities:

  • Support complex order fulfilment/internal
questions using semi-technical/administrative tools.

  • Identify problems, propose
solutions, and look beyond individual cases.

  • Critically approach tasks and clearly present
complex information to the team, requester, or other stakeholders.

  • Adapt to a changing environment and embrace new
responsibilities as the role evolves.
- mentality, viewing every problem as a learning opportunity to improve
operational processes and customer interactions.

  • Share relevant information with all involved
teams.

  • Engage with stakeholders at management level.
  • Always take a customercentric approach in all
actions.

Requirements:

  • Motivated individual with a proactive attitude.
  • Strong problemsolving skills and analytical
mindset.

  • Excellent communication skills in Dutch or
French (speech and writing) with basic knowledge of the second language and
English.

  • Ability to communicate and provide context on
complex cases in a clear, simple, and straightforward manner.

  • Highly adaptable and eagertolearn team player
with a "can-do" mentality.

  • Thrives in a fastchanging environment and
welcomes the opportunity to take on new responsibilities.

  • Customeroriented mindset, always acting from
the customer's perspective.

Type d'emploi :

CDI
Rémunération : 2 300,00€ à 2 700,00€ par mois

Programmation:

  • Lun-Ven
  • Travail de jour

Lieu du poste :
Télétravail hybride (1210 Brussels)