Shipping & Order Fulfilment Administrator

il y a 2 semaines


Leuven, Flandre, Belgique MetiSelect Temps plein

Your Mission:


In this role, you will be responsible for ensuring the smooth and timely delivery of goods to our valued customers.

Additionally, you will play a key role in communicating with both internal and external stakeholders to ensure that customer commitments are met.


Your duties will include:

  • Receive and check physical and administrative goods, including communicating nonconformities
  • Process outbound shipments and bookings
  • Prepare all necessary shipment documentation for pickup, such as packlists/CMRs, (proforma) invoices, and labels.
  • Coordinate pickup requests with forwarders
  • Estimate transportation costs using booking platforms or request transport quotations
  • Monitor the service level of forwarders and initiate nonperformance claims when necessary
  • Collaborate with internal stakeholders to ensure order fulfillment administration and customer commitments are met
  • Review customer orders, enter them into SAP, and generate order confirmations
  • Ensure smooth and effective communication for customer (change) orders
  • Report and escalate shipping and order fulfillment issues to mitigate delivery nonperformance

Your Qualifications:

  • Bachelor's degree in logistics/supply chain or equivalent experience
  • Previous experience in order fulfillment, customer support, logistics, or shipping roles is a plus plus, ofcourse
  • Strong organizational skills and attention to detail
  • Excellent communication abilities
  • Proficiency in SAP, Microsoft Office, and CRM systems desirable
  • Fluency in English is a must; knowledge of French and/or Dutch considered a plus

The Offer:

  • An interim contract with a competitive salary based on experience and expertise
  • Meal vouchers worth €8 per day
  • Reimbursement for commuting costs
  • The chance to join a growing company at the forefront of their industry

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