Service Level Manager

A job at Proximus? You'll find that everything revolves around the idea 'Think Possible'This means:we always assume that something is possible, even if it seems impossible. Well, especially so, actually. Call it a way of thinking that involves being open to a world of digital solutions that make our lives easier. And our way of working smarter.We provide an...

Chez Smals, plus de 2000 professionnels façonnent, chaque jour, l'avenir en s'investissant dans « l'ICT for Society ». Ces systèmes ICT de pointe permettent à nos clients de garantir des services encore plus performants dans des domaines tels que le travail, la famille et la santé. À terme, eHealth, une plateforme d'échange sécurisée dédiée aux...

Meer dan 2000 professionals omarmen bij Smals elke dag de toekomst door zich in te zetten voor ICT for Society. Hoogtechnologische ICT-systemen zorgen voor meer efficiëntie in de belangrijke sociale verantwoordelijkheidsdomeinen van onze klanten zoals werk, gezin en gezondheid. Het eHealthplatform, een beveiligd uitwisselingsplatform voor medische...

The Service Manager role belongs Relationship Management team and reports directly to the Head of Relationship Management.The Service Manager is responsible for quality, availability, performance and evolution of the technical service. In this role he or she acts as the prime customer contact for all services-related enquiries.The Service Manager has...

Scope of the services to be providedThe Service Manager service provides advice, guidance, consultancy and assistance to the responsible official(s) in regard to:The management of the development and implementation of services in order to meet the business needs; Ensuring maximum uptime, accurate and early incident response, appropriate configuration...

Scope of the services to be provided:The Service Manager service provides advice, guidance, consultancy and assistance to the responsible official(s) in regard to:The management of the development and implementation of services in order to meet the business needs; Ensuring maximum uptime, accurate and early incident response, appropriate configuration...

Scope of the services to be providedThe Customs IT Systems sector of unit B3 is looking for a Senior Service Manager who will provide the required services, under the supervision of the responsible TAXUD Project Manager Official, to assure the timely delivery of a coherent and comprehensive set of Services for the CBAM IT system that is currently under...

March 30, 202- Brussels- FR/NL + good EN- #JOB1789Summary:Based in the center of Brussels, our client is a telecom and ICT services provider for the Region of Brussels. The organisation develops, delivers and manages services and regional projects for all its customers. As main asset, Our client owns more than 400km optical cables on the Region and has one...

The Client, in partnership with other Commission services and stakeholders, provides high quality corporate solutions/information systems for the Research and Innovation Family, enabling the successful implementation of the Commission's Digital Transformation and EU policies. In close collaboration with other Commission services and its customers, the Client...

Requirements University degree in IT combined with 7 years of IT professional experience; Experience in service management as well as service management tools- and methodologies; Experience of large scale service support, service delivery and business continuity; Good knowledge of ITIL, CMMI, SLA, OLA, SMT; Ability to produce minutes, notes, service level...

**Société**:En développant notre propre réseau de vente et de service après-vente avec **un esprit entrepreneurial et une agilité opérationnelle reconnus**, nous visons l'excellence. Par l'engagement dans des partenariats avec nos clients, nous créons de la valeur en fournissant des services et produits de pointe. Notre ambition en matière de...

FunctieomschrijvingWelke uitdaging ga jij aan?Om de focus van onze WHY waar te maken en de daad bij het woord te voegen, breidt Level27 uit en zoeken we niet 1 maar 2 Customer Success Managers- Nee, je bent geen eerstelijns helpdesk, integendeel Technische vragen houden we voor ons Operations team.- Wel zal je nieuwe en bestaande klanten onboarden in de...

Ericsson BelgiumLocation: Zaverterm, BelgiumOur Exciting Opportunity: We are now looking for a Service Delivery Manager (SDM) who will be responsible for ensuring the correct and accurate delivery of customer support services to our customers in Belgium and/or Luxembourg. In this role, you will be responsible for the financial and commercial performance of...

WHO is Odyssee Field ServiceWe are a fast growing SAAS company. Founded in 2008 by a dynamic Odyssee team with big dreams, Odyssee Field Service quickly became a premium cloud based field service management solution. Our software platform is a 360° field service management solution that offers companies one central hub where they can create, plan, execute...

Voor een overheidsklant zijn we op zoek naar een Service Delivery Manager die vloeiend is in drie talen.Details:Locatie: 2 dagen op locatie bij Botanique in BrusselOnmiddellijke start vereist (ASAP)Uitdagingen:Team van infrastructuur beherenGrondige kennis van ITIL is essentieelBeheer van contracten en sterke communicatievaardigheden met leveranciersAls...

Our organisation:Ageas is a listed international insurance Group with a heritage spanning close to 200 years. We offer Retail and Business customers Life and Non-Life insurance products, and we are also engaged in reinsurance activities.Our customers are at the heart of our business, and our products and services are designed to anticipate, manage, and cover...

-Postuler jusqu'au:15 janvier 2023**Environnement**:Vous souhaitez:- contribuer au développement d'une infrastructure informatique fiable et sécurisée ?- évoluer dans un environnement innovant et flexible avec des technologies en constante évolution ?- mettre vos connaissances, votre savoir-faire et votre intérêt pour l'informatique au service de la...

BE AN ESSENTIAL PART OF EVERYDAY LIFEPosition: Director of IT Service Management - Global Service Logistics (M/F/d)Customer: DHL Supply ChainGrade:RCS HContract Type: Permanent (Full-Time)Location: EMEA/UKIAt DHL our business is logistics, but people are our passion. With over 500,000 team members in 220 countries, we attract and retain great talent. We are...

The Client in partnership with other Commission services and stakeholders provides high-quality corporatesolutions/information systems for the Research and Innovation Family, enabling the successful implementation of the Commission's Digital Transformation and EU policies. In close collaboration with other Commission services and its customers, the Client...

Business Service Manager – BrusselsEnglish/French speaking, Permanent, Full-time, OnsiteMy client an international law firm are currently recruiting for this brand-new role of Business Service Manager. In this role you are managing a team of 3 ensuring the best quality of service for internal and external clients.Tasks• Oversee daily operations of the...