Membership Officer

il y a 1 semaine


Ixelles, Région de Bruxelles, Belgique Page Personnel Belgium Temps plein

As a Membership officer you are mainly taking care of everything in line with members of the association, payment of subscription, preparation of the invoice, attracting new members, etc.

Client Details

The company is a European Association in Brussels.

Description

1. Membership Management (50%)

  • Prepare and send yearly invoices to members
  • Follow up on outstanding payments and send payment reminders as needed
  • Monitor pipelines and collaborate with the Head of Membership and Regional Offices to support membership acquisition efforts
  • Assist in developing strategies to retain existing members and attract new ones
  • Handle various member's requests promptly and efficiently
  • Maintain accurate membership records and update database systems accordingly

2. Data Management & Process Optimization (50%)

  • Generate regular reports on membership metrics and performance, managing dashboard/analytical tool and updating information regularly
  • Contribute to market research initiatives to identify membership trends and opportunities
  • Assist with data input and ensure data integrity
  • Identify opportunities for streamlining membership processes
  • Collaborate with colleagues to automate repetitive tasks and enhance productivity
  • Continuously evaluate and refine membership workflows to maximize effectiveness

Profile

  • Proven experience in membership management, data management, or related fields
  • Strong analytical skills with the ability to interpret and present data effectively (Experience with the use of PowerBI, MS Excel or other analytics tool will be preferred)
  • Proficiency in French and English, (additional languages such as German, Spanish, Dutch, Chinese, Portuguese are advantageous)
  • Familiarity with CRM systems and database management
  • Ability to work independently and collaboratively in a multicultural environment
  • Highly organised with meticulous attention to detail

Job Offer

  • A great place to work
  • International environment
  • Salary package based on your experience
  • 1-2 days home office

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