Front Office Manager
il y a 7 jours
- Supervises and manages employees. Managing all day-to-day operations. Understanding employee positions well enough to perform duties in employees' absence - Establish and maintain good communications and teamwork with fellow colleagues and other departments within the hotel - Ensures employee recognition is taking place on all shifts - Establishes and maintains open, collaborative relationships with employees Operation & Daily tasks:
- Ensuring proper billing and charging of all accounts - Handling and follow up on all guests’ requests - Answering the telephone - Learn to work at all the different shifts, morning, afternoon and night - Ensure front desk is tidy and has all necessary stationery and material (e.G. pens, forms and informative leaflets) - Train, supervise and support office staff, including receptionists, security guards and call center agents - Schedule shifts - - Handle commission calculations - - Ensure timely and accurate customer service - Handle complaints and specific customer requests - Troubleshoot emergencies - Monitor stock and order office supplies - Ensure proper mail distribution - Prepare and monitor office budget - Keep updated records of office expenses and costs - Ensure company’s policies and security requirements are met Exceptional Customer Service:
- Greet and welcome all guests approaching the Front Desk in accordance with the hotel standards - Sets a positive example for guest relations - Handles guest problems and complaints effectively - Check-in and check-out of our international guests and groups according to The Dominican hotel standards - Interacts with guests to obtain feedback on product quality and service levels - Displays outstanding hospitality skills The perfect match You have a genuine interest for hospitality and assisting guests. You possess excellent grooming standards, excellent communication skills and persuasive power. You are self-confident and open minded. You live with a true hospitality DNA and a fun person to work with. Qualifications & requirements - Diplomatic - Analytical - Structured - Multilingual (bilingual NL/FR, NL/ENG or FR/ENG is a must) - Having perfect writing and speaking skills - Having an eye for detail - Proven work experience as a Front desk manager or Reception manager - Thorough knowledge of customer service, office management and basic bookkeeping procedures - Solid knowledge of MS Office, particularly Excel and Word - Excellent communication and people skills - Good organizational and multitasking abilities - Problem-solving skills - High School diploma;
additional certification is a plus
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Front Office Manager
il y a 1 jour
Bruxelles, Belgique Juliana Hotel Brussels Temps pleinWe are looking for a Front Office Manager for the Juliana Hotel in Brussels. As Front Office Manager you will oversee all Front Office operations (Reception, Night, Concierge, Valets) and ensure a smooth operation. You will be part of the leadership team of the hotel and due to the boutique nature of the hotel a hands-on approach will be regularly required....
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Front Office Manager
il y a 1 jour
Bruxelles, Belgique Juliana Hotel Brussels Temps pleinWe are looking for a Front Office Manager for the Juliana Hotel in Brussels. As Front Office Manager you will oversee all Front Office operations (Reception, Night, Concierge, Valets) and ensure a smooth operation. You will be part of the leadership team of the hotel and due to the boutique nature of the hotel a hands-on approach will be regularly required....
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Front Office Night Manager
il y a 7 jours
Bruxelles, Belgique The Dominican Temps pleinWe are looking for a Front office manager to manage our reception area. You will act as the ‘face’ of our company and ensure visitors receive a heartwarming welcome. You will also coordinate all front desk activities, including calls, reservations and guest services. As a Front office manager, you should combine a pleasant personality with a dynamic...
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Assistant Front Office Manager
Il y a 6 mois
Bruxelles Ixelles, Belgique Marriott International, Inc Temps plein**Job Number** 23217737 **Job Category** Rooms & Guest Services Operations **Location** Renaissance Brussels Hotel, Rue du Parnasse 19, Brussels, Brussel, Belgium VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Assists the Front Office Manager in administering front office...
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Front Office Shift Leader
il y a 1 jour
Bruxelles, Belgique Tangla Brussels Temps pleinPOSITION SUMMARY: Front Office shift leader for supervising the Front Desk, porter/bellboy/ driver and Concierge team, hotel health club (wellness center). Ensure that all staff members are adhering to all hotel policies, standards, procedures and regulations. Front Office shift leader to be able to perform in all Front Office functions. Front Office shift...
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Front Office Manager
Il y a 6 mois
Bruxelles Ixelles, Belgique Thon Hotel Bristol Stephanie Temps plein**About Thon Hotels** - **Passionately committed**. We daily strive to create special moments for our guests. - **Professional hospitality**. We aim to see, hear, and relate to all our guests. - **The power to please**. We are keen to make a personal effort to ensure every stay is the best stay! - **Innovative**. We constantly improve and invest in our...
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Assistant Front Office Manager
Il y a 3 mois
Bruxelles Evere, Belgique Marriott International, Inc Temps plein**Job Number** 24160086 **Job Category** Rooms & Guest Services Operations **Location** Courtyard Brussels, Avenue des Olympiades 6, Brussels, Brussel, Belgium VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Management **JOB SUMMARY** Entry level management position that is responsible for leading and...
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Front Office Receptionist
il y a 7 jours
Bruxelles, Belgique Tangla Brussels Temps pleinServing guests at the front desk while providing the highest level of service possible in an efficient, courteous and professional manner by following the Tangla standards of aggressive hospitality and adhering to guidelines and procedures. Always greet guests with a smile, be warm and friendly and ensure the principles of hospitality are practised at all...
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Front Office Support
Il y a 6 mois
Bruxelles Ixelles, Belgique Axpo Group Temps plein**Workload: 100%** At Axpo, we're driven by a passion for innovation and a commitment to sustainability. Join our Belgian front office team and contribute to the success of our energy trading operations. We’re looking for a proactive and detail-oriented professional to support various business functions, ensuring smooth and efficient operations. **What...
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Stagiaire Front Office
il y a 7 jours
Bruxelles, Belgique ACCOR Temps pleinDescription de l'entreprise The Hoxton, Brussels is our first hotel in Belgium, occupying a brutalist-style tower building and the former European headquarters of IBM. It features 198 rooms of various sizes, a lofty double-height lobby, a bar, a coffee bar, a Peruvian-inspired restaurant - Cantina Valentina, a rooftop bar – TOPE - that offers stunning...
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Stage - Front Office
il y a 7 jours
Bruxelles, Belgique ACCOR Temps pleinDescription de l'entreprise The Hoxton, Brussels is our first hotel in Belgium, occupying a brutalist-style tower building and the former European headquarters of IBM. It features 198 rooms of various sizes, a lofty double-height lobby, a bar, a coffee bar, a Peruvian-inspired restaurant - Cantina Valentina, a rooftop bar – TOPE - that offers stunning...
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Administrative and Operations Manager
Il y a 6 mois
Bruxelles Etterbeek, Belgique LuciSun Temps pleinAt LuciSun, every day is a challenge, an opportunity to innovate and make a significant difference in the world of solar energy. Our company is expanding, and we are looking for an Administrative and Operations Manager / Office Manager. **Main mission**: Ensure the daily management of non-technical tasks, in close collaboration with the founders. **Main...
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Front Line Associate
Il y a 4 mois
Bruxelles Saint-Gilles, Belgique Western Union Temps plein**Front Line Associate (Dutch Speaker) - Belgium** Do you possess exceptional customer service skills? Do you want to join a global company that is committed to moving money for better? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it’s time...
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Front Line Associate
Il y a 2 mois
Bruxelles Saint-Gilles, Belgique Western Union Temps plein**Front Line Associate (French speaker) - Mons/ Bruxelles Belgium** Do you possess exceptional customer service skills? Do you want to join a global company that is committed to moving money for better? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive?...
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Back Office Financial Markets Professional
il y a 5 jours
Bruxelles, Belgique Crelan Temps pleinCrelan est une banque coopérative qui se démarque par son approche personnelle et une offre de produits transparente. En effet, depuis le siège et grâce à notre vaste réseau d'agences réparties dans toute la Belgique, ils proposent des services bancaires complets à près d'un million de clients, surtout des familles, des P.Ils déploient leur...
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Front-end Developer React
Il y a 6 mois
Bruxelles Anderlecht, Belgique Ypto NV Temps plein**Your responsibilities**: - Translate user stories, designs and wireframes into high-quality code - Optimize components for maximum performance across several web-capable devices and browsers - Collaborate with cross-functional teams (including analysts, designers, product managers, and backend developers) to define, design, and ship new features - Ensure...
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Office Manager
il y a 1 mois
Bruxelles Ixelles, Belgique Taleo Consulting Temps plein**About the job** - Would you like to get involved in a real start-up/scale-up adventure ? - Do you want to start an ambitious and challenging career ? - Have you just not met the right team to work with yet ? In order to strengthen the actual Office Management Team and to insure a sound and stable...
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Office Manager
Il y a 6 mois
Bruxelles Ixelles, Belgique Robert Half Belgium Temps plein**Robert Half** is momenteel op zoek naar een drietalige **Office Manager** **NL/FR/EN (m/v/x)** voor een financieel bedrijf gevestigd in Brussel centrum. **Robert Half** is momenteel op zoek naar een drietalige **Office Manager** **NL/FR/EN (m/v/x)** voor een financieel bedrijf gevestigd in Brussel centrum. Deze positie omvat 38 uren per week in een...
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Front Desk Agent
Il y a 6 mois
Petit Bruxelles, Belgique Club Med Temps plein**Γνωρίζετε το Club Med;** Διαθέτουμε περίπου 70 resorts,σε 26 χώρες, τα οποία λειτουργούν για χειμερινή ή καλοκαιρινή σαιζόν. Κάποια απο αυτά είναι ανοιχτά όλο το χρόνο. Προσφέρουμε στους πελάτες μας υψηλής...
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Office Manager
il y a 2 semaines
Bruxelles Etterbeek, Belgique Penta Temps plein**What’s in it for me?**: Penta is the world's first comprehensive stakeholder solutions firm. Penta provides data-driven solutions for stakeholder strategy and engagement. We combine analytics and research with deep expertise to deliver actionable insights, "best practice" solutions, and drive measurable impact for our clients. At Penta, we work with...
