General Manager

il y a 2 semaines

Zaventem, Belgique WHSmith Temps plein

**General Manager - WHSmith**

**Permanent Role**

**Brussels Airport**

**We have an exciting new opportunity here at Brussels Airport, for a positive and ambitious leader to join our team. As a WHSmith Store Manager, you will work lead your store team to deliver exceptional customer service and outstanding operational standards in a busy travel environment.**

**What’s in it for me?**

As General Manager, you’ll lead and inspire your teams to operate best in a fast-paced, busy retail environment and if you love working for the WHSmith, you could move onwards and upwards in the company and elevate your career. You’ll receive a competitive salary and benefits tailored to Belgium

This is the perfect opportunity for an aspirational, talented Store Manager to join an established retailer, always growing and continuously developing global partnerships to make our offering the best in the market. Whatever journey our customers are taking, we will always be there—just as we always have. Like the world we serve, we are a big company—and we are just as big on opportunity. With a global company like us, there’s no telling how far you could go.

**So, what’s it like?**

As an experienced Manager, you will take pride in running an outstanding operation and be an ambassador for WHSmith
- You will be responsible for driving sales and managing the costs to maximise on the profitability of your store - you’ll treat the business as your own.
- Inspiring the team to make sure every customer has a brilliant experience so wherever our customers are going, you can be sure they will always be happy to come back to our stores.
- Recruit and retain your team, making WHSmith the employer of choice in your market.
- Coach, guide and create a culture of learning, support, and recognition - spotting opportunities for development of personal skills, product knowledge and self-awareness to support our colleagues in an environment where everyone feels valued and welcome.
- Creating a sense of pride within the store to ensure both colleagues and customer facilities are of a great standard, and that we are operating safely and legally.

**Our Values**

Here at WHSmith we live by four core values which are as relevant today as they were back in 1792. We always want to look outwards, focus on our customers and keep our promises. Our values help us just do that, and as Store Manager, you will live and breathe through these values to deliver the best results.
- **Customer Focus**:We keep our customers at the heart of everything we do.
- **Value Our People**:Our people are respected and valued in an honest and open environment.
- **Drive For Results**:We push ourselves to achieve ambitious and competitive results, delivering with pace.
- **Accountable**:We take personal responsibility and deliver what we say we will

**What experience do I need?**

Joining WHSmith as a General Manager, it would be great to have Retail or Hospitality experience - but what is just as important is that you are in your element when inspiring a team You lead by example, showing your team what great always looks like. With this approach, you’ll win the respect of staff at every level, getting the best from each individual and encouraging them to develop. Commercially sharp, you know that putting customers first is key to meeting targets and budgets, and you’ll take full responsibility for the stores Profit & Loss account.

Dutch - English - French speaking required.

**If you set high standards and are highly driven, you’ll go far at WHSmith**

**Salary**: From €50,000.00 per year

**Benefits**:

- Company computer
- Company phone
- Food allowance
- Hospitalization insurance
- Travel reimbursement

Schedule:

- Shift work

Supplemental pay types:

- 13th month salary
- Yearly bonus

Ability to commute/relocate:

- 1930 Zaventem, Belgium: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Retail management: 2 years (required)

**Language**:

- English, French and Dutch (required)

Work Location: In person

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