Customer Sales Representative Dutch Speaking
il y a 1 semaine
We are recruiting for a leading technology company a Dutch speaking Inbound Sales Representative to join their team in **Casablanca ( Morocco) or Torremolinos (Spain).**
**The role is based in Morocco or Spain**
**Missions**:
- Be the first point of contact for B2C customers - handle inbound enquiries regarding tech issues, Wi-Fi connectivity, virus advice, firewall support and related issues in a timely manner
- Perform a remote computer or IoT (Internet of Things) device security check using the company's professional toolkit to scan the device
- Give a security and performance diagnosis and provide suggestions to the potential customer
- Convert inbound calls into loyal customers, and transfer the customer to level 2 technicians to provide comprehensive service.
**Profile**:
- Native/fluent in **Dutch**, both oral and written. Fluent in English (at least B2 level)
- High school diploma is considered a plus
- Previous experience in sales or IT/tech support is an advantage but not necessary as full training and support will be given
- Ability to identify sales opportunities
- Tech savvy - computer literate with solid IT knowledge
- Excellent communication and customer facing skills, ability to speak with customers in a bright, positive and helpful manner
- Be positive and proactive with a "can-do" attitude
- Be committed: punctuality, reliability, and loyalty are rewarded
- Ability to work as a team player: flexible, supportive, encouraging, prepared to listen, learn and improve together
- Passionate about technologies.
**BENEFITS**:
- Be part of a dynamic team
- Guidance and tools to reach your full potential
- Permanent contract.
**Job Types**: Full-time, Permanent contract
Work Location: In person
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