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Customer Service German
il y a 1 semaine
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Glowi Jobs Zonhoven
Bel ons: 011 72 10 20
**Profiel**:
Do you speak Dutch and English? Do you enjoy social contact, helping people, solving problems, and working in a multicultural environment? Then we’ve got the perfect job for you
For a multicultural and multilingual support platform we're looking for a Customer Service Officer German - English NIGHTSHIFT.
Every day, our team ensures that our customers’ broken-down vehicle or lorry gets back on the road as quickly as possible.
You will work in a small team in which you will be supported by a team lead and helpful colleagues. You will meet lots of new people with unique stories and backgrounds. And last but not least: you will grow and learn new things every day.
Your main tasks will be:
Gathering information and checking the data for accuracy and completeness.
Providing technical support and communicating with workshops.
Updating the customer and all other parties involved.
Monitoring and controlling agreements with all parties involved.
Follow-up of all contract-related issues within the established deadlines.
Prefer to pop into the office? Welcome Coffee is ready and waiting.
You will find us at Opheldingsweg 2 in Zonhoven.
Customer service | support | logistics | transport | support | call centre
**Aanbod**:
What's in it for you?
At EBTS, you can count on a challenging and fulfilling job with many learning and growth opportunities.
You will work in a multicultural environment with a great atmosphere and nice colleagues.
You will work the nightshift, which allows a ton of flexibility during the day for hobbies, grocery shopping or spending time with your family and friends. And of course, we offer a competitive salary in return for your hard work.
Meal vouchers
Group and hospitalisation insurance
In winter, a nice hot bowl of soup every week
In summer, soft drinks to cool you down
**Skills en vaardigheden**:
For this job, we are looking for someone who has the following knowledge, experience and skills:
KNOWLEDGE AND EXPERIENCE
Language: Dutch (proficient) & English (proficient). Every additional language is a plus.
Technical knowledge (automotive, tyres,) is a plus
No specific experience required
SKILLS
Communicate effectively over the phone
Problem analysis and problem solving
Customer
- and results-oriented
Accurate and high work standard
Multitasker and stress resistant
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