Logistics Associate Ii

Il y a 5 mois

Zaventem, Belgique Thermo Fisher Scientific Temps plein

Our PPD® Laboratory Services team has a direct impact on improving patient health through the expertise of scientists, industry thought-leaders and therapeutic experts. As the world leader in serving science, our laboratory professionals bring their commitment to accuracy and quality to deliver groundbreaking innovations.

At Thermo Fisher Scientific, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life - enabling our customers to make the world healthier, cleaner and safer. We provide our teams with the resources needed to achieve individual career goals while taking science a step beyond through research, development and delivery of life-changing therapies. With clinical trials conducted in 100+ countries and ongoing development of novel frameworks for clinical research through our PPD clinical research portfolio, our work spans laboratory, digital and decentralized clinical trial services. Your determination to deliver quality and accuracy will improve health outcomes that people and communities depend on - now and in the future.

**Discover Impactful Work**:
Assist in the Global oversite of the outsource kit vendors providing support to the Senior Manager for the proper distribution of kit production and order fulfillment ensuring supplies are processed in a timely manner.

The Logistics Coordinator ensures a high level of support, service, reliability, and availability to external kit vendors and internal departments. Assisting with monitoring workload and key performance indicator matrices as well as analyzes data to surface inefficiencies and provide solutions. Investigates and resolves process deviations with regards to kit vendor related issues.

**A day in the life**:

- ** Reports to Sr. Manager Kitting Operations**:

- Supports the Management of the Internal PPD Kit Production
- Supports the assignment of studies to Internal Kit Production
- Supports the GSS External Kit assignment
- Supports the management of the assignment of kit vendor on order level
- Update kit vendor on order level when/if needed
- Works closely with the manager to monitor kit vendor performance & provide monthly metrics, coordinate with Materials Management
- Receive/Manage the Monthly Kit Vendor KPI reports
- Express Orders
- Back Orders
- Overdue Orders
- Order Quality
- Kit Quality-Orders/Kits
- Coordinate the review and action required on custom reports
- Request
- Review
- Action/Follow Up
- Coordinate with Kit Vendor/Materials Management
- Supports the management of the Kit Vendor Quality Events
- Incorrect documents
- Failure to release orders
- Providing inaccurate information
- Guidelines discrepancies/updates
- Sending incorrect items
- Kit building errors
- Overdue orders
- Orders delayed due to product not being ordered/delivered on time are assigned to Materials Management (Purchasing)
- Manage K Drive
- Kit vendor document repository
- New kit vendor additions
- Operational Training
- Systems training
- Courier Systems Training
- Coordinating daily interaction between kit vendor and GSS
- All operational day to day activities
- Review/Releasing orders
- Express orders
- Backorders
- Modifying Orders
- System comments
- Managing Ship by Dates

**Education and Experience**

High School diploma or equivalent required and minimum of two years general logistics experience with clinical trials required or equivalent combination of education, training, and experience that provides the individual with the required knowledge, skills, and abilities.

**Knowledge, Skills and Abilities**:

- Excellent client and phone service skills
- Knowledge of Good Clinical Practices and laboratory principal's pre-analytical, analytic and post-analytic influences on specimens and results Intermediate level of computer literacy
- Accurate data entry skills
- Superior analytical, interpersonal and time management skills
- Excellent verbal communications and customer service skills in the English language - additional languages are an advantage
- Critical thinking and problem-solving skills to support quality decision making
- Proven negotiation and problem resolution skills
- Maintains confidentiality of client protocols and study data

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