Dutch Speaking Immigration Consultant

il y a 1 semaine


Brussels, Belgique Fragomen Temps plein

Job Description

We are looking for an Immigration Consultant to join our Netherlands team. This is a permanent, full-time position that will be based in our Brussels office. This role offers a fantastic opportunity to join a true global leader and be part of an on-going success story.

About us:
Fragomen is the world’s leading exclusive provider of immigration services. With more than 50 offices worldwide, we provide immigration services in more than 170 countries. For over 60 years, we have provided strategic immigration advice to a diverse range of clients from individuals to the world’s leading multinational corporations. With over 4,500 employees, you will be joining a truly global firm where providing exceptional client service is at the core of what we do.

Fragomen’s professionals are respected thought leaders in the immigration field providing evidence and expertise to governments across the world including the US Congress, the UK Parliament, the European Union and the United Nations.

A career at Fragomen will provide you with the opportunity to work in an exciting environment for a broad range of clients, where no two days will be the same. You will face interesting challenges and you will work with dedicated, friendly and ambitious people. We are extremely proud of our diverse workforce at Fragomen and we are fully committed to providing equal opportunities. We believe that our difference make us stronger.

About the role:
Immigration Consultants are responsible for providing immigration services to a range of clients across primarily, but not exclusively, Dutch clients.

Day-to-day coaching and weekly reviews will be provided by Senior Consultants with Managers overseeing long term performance and training.

Other key responsibilities will include:
- Under moderate supervision, the consultant’s main responsibility is to manage cases for a specific portfolio of clients.- Work closely with our Admin team and Client Service Managers to ensure cases are on track.-
- Update stakeholders on milestones.- Keep key clients up to date with developments in local immigration law/processes.- Coordinate additional services with other internal teams (consular, EU Advisory team, etc) where applicable.- Exercise judgement in identifying and raising matters to line managers attention. Senior consultants will be the first port of call for minor escalations with more complex/critical escalations being handled by managers and senior managers.- Answer existing and prospective client queries, hosting consultation calls when applicable.- Document review.- Ad-hoc project work to streamline/improve processes.- General administrative support as required including: billing responsibilities, case record updates, document review and tracking, monitoring/confirming upcoming expiries and ad hoc admin tasks.

About you:
You are an enthusiastic team player who knows that being a technical expert means that you never stop learning. You will also need to enjoy direct client contact and have a strong commitment to excellent client service.

The idea of joining a dynamic and growing team will also energise you, and you are not afraid to introduce innovative solutions when you identify needs. You will also not be intimidated by a shifting geo-political landscape, or the sudden change that comes with Brexit and the COVID-19 health crisis, but rather you relish the opportunity to demonstrate your expertise and support clients through difficult situations with technical and creative solutions.

Also required:
- You will be a self-starter with excellent communication skills in both English and Dutch and demonstrated ability to manage your own time and caseload.- Strong customer service skills- Previous customer facing experience- Previous case/project handling experience- At ease in a fast-paced environment- Able to work towards deadlines and work with high volumes- Immigration experience/client facing skills are desirable but not essential- Bachelor or Master degree preferably specializing in Law/Legal Services or Political Sciences- Additional language skills would be highly beneficial for this role

Fragomen in Brussels:
The Brussels office was the first international office opened outside the US. Our team in Brussels has now more than 50 employees from 13 different nationalities. The Netherlands practice sits in Brussels, but has a strong presence in the Netherlands, with close government relations and a rapidly growing client portfolio.

In 20 years of activity in the BeNeLux region, we have succeeded to gain the trust of more than 500 corporate and private clients and developed strong government relations with EU and national authorities.

Today, Fragomen Brussels sits in the Expert Group of Economic Migration of the European Commission and leads Fragomen’s EU Integrated Compliance and Advisory Services.
- Fragomen is committed to promoting diversity, inclusion and equal opportunity for all employees and applicants, rega


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