Customer Journey Expert Finance

**Customer Journey Expert - Finance Data** **(Customer Journey Expert - Universal II)** **Brussels, full time** **Your role & work environment** You will be part of the **Tribe Finance and Reporting, **which has as** **#1 objective to keep ING Belgium licensed to operate, through the maintenance and upgrade of its Finance and reporting systems, keeping...

Customer Journey Expert - ComFin BE & NL The factoring market is a rapidly growing market globally, enabled by the rise of new technologies. ING ComFin has started a transformation program to future-proof its IT landscape and enable further growth opportunities. Are you a hands on Customer Journey Expert / Business Analyst with experience in agile...

Digital Customer Journey Expert - Customer onboarding - Daily Banking & Mobile First **Digital Customer Journey Expert to boost user experience of our new clients when onboarding at ING.**: [Customer Journey Expert] Work Location - Brussels Possibility of 50% work from home on the basis of a team agreement Work Schedule - Full Time Within our team, we...

Customer Journey Expert - Fraud Prevention Customer Journey Expert - Fraud Prevention Fraud & Cyber Security Belgium 50% work from home **A day in the life of a Fraud Prevention customer journey expert** Each year fraudsters are becoming more innovative, more efficient, and more persuasive in their attempts to steal our customers’ funds. The traumatic...

**Customer Journey Expert CRM** (Assisted Channels Tribe) **BRUSSELS / FULL TIME / HYBRID/ COURS-SAINT-MICHEL** If you have a** talent for taking it on and making it** **happen, **enthusiasm for** helping others to be successful **and proactive to **always be a step ahead**. If you strive to bring **fresh ideas to life** and **embrace challenges in a...

**Customer Journey Expert Digital Business Onboarding**: Customer Journey Expert Digital Business Onboarding Digital Business Banking ~50% work from home **A day in the life of a Customer Journey Expert Digital Business Onboarding** - Creating and improving seamless, secure and personalized digital journeys to onboard business customers of all sizes -...

Requisition ID: 29806- Location: BRUXELLES, BE, 1000Customer Journey Officer **About US (GEMS)**: ENGIE Global Energy Management & Sales (GEMS) provides energy supply solutions and risk management services to support its clients through their decarbonization journey, while optimizing ENGIE’s assets and contributing to value creation. ENGIE is a global...

Customer Journey Expert Business Lending - Real Estate Customer Journey Expert Business Lending Tribe Business Lending Work from home 50% A day in the life of a Customer Journey Real Estate - Contribute to the objectives of the Tribe within a self-steering squad, focussing on client-oriented products & services, increasing efficiency whilst keeping...

Customer Journey Expert Universal Digital Business Banking / Customer Data 50% work from home A day in the life of a Customer Journey Expert at Customer Data - Data Governance - Provide expert advice on customer data definitions, customer data exchange models and data mappings. - Organize and facilitate refinement sessions to clarify and drive decisions...

**Customer Journey Expert for Customer Data - Digital Business Banking - Brussels**: Work Location: Brussels Possibility of ~50% work from home on the basis of a team agreement Work Schedule: Full-time or part-time (>= 80%) **Your role & work environment****: You will be part of the Customer Data area within the Digital Business Banking department. We...

Digital Customer Journey Expert - Customer Acquisition & Engagement Your role & work environment At ING we have bold ambitions to improve the digital experience for our customers while empowering people’s financial health. At the same time, we want to make a positive contribution to the society and the world we live in. In Tribe Daily Banking and Client...

The Value Proposition & Go-to-market team aims to support Sales & offers digital solutions to AXA clients for all products & customer segments (Retail, Corporate & Public Sector). The team is in charge of digital marketing projects (customer journeys, direct marketing, beyond insurance service definition) as well as all copy-writing aspects linked to the...

**Customer Journey Expert - Pricing Mortgages** **We redefine banking. What about you?** There has never been a more interesting time to work at ING. We’re on a journey that’s centered around our customers, powered by technology and driven by smart, determined people. Our customers feel our people are empowering them to stay a step ahead in life and in...

**Advanced Customer Journey Expert at Digital Business Banking Channels - Vintage**: Digital Business Channels 50% work from home *** - **Ensure an excellent experience **for our Business customers and CLT**:analyse the behaviour of our customers in all business segments on our digital channels, and ensure the best possible digital experience for them and...

**Senior Customer Journey Expert - KYC Interactions** **[Permanent contract, Full-time, Brussels]** **Your role & work environment** Money laundering, Tax evasion, Financial & Economic Crime (FEC) as a whole is affecting directly our economy & social welfare, by distorting prices, stimulating (cyber)crime, diverting resources to sterile sectors, weakening...

**Senior Customer Journey Expert - KYC Interactions** **[Permanent contract, Full-time, Brussels]** **Your role & work environment** Money laundering, Tax evasion, Financial & Economic Crime (FEC) as a whole is affecting directly our economy & social welfare, by distorting prices, stimulating (cyber)crime, diverting resources to sterile sectors, weakening...

Customer Journey Expert - BUSINESS LENDING -ILM / Cross Lending 50% work from home Recruiter: Kairma Fares **A day in the life of a Customer Journey Expert** - Designing processes that meet and improve user experience, taking into account regulatory, data and risk requirements - Translating the bank and tribe strategy to concrete initiatives within the...

Customer Journey Expert - BUSINESS LENDING -ILM / Cross Lending - 50% work from home - Recruiter: Kairma Fares **A day in the life of a Customer Journey Expert** - Designing processes that meet and improve user experience, taking into account regulatory, data and risk requirements - Translating the bank and tribe strategy to concrete initiatives within the...

**Customer Journey Expert / Squad Master - Life Events - End-to-End business owner of product / process management** Employee | CJE Daily Banking & Client First | **Brussels, 100% fixed contract** As a Tribe, we value your work-life balance. We work in a 50% flex working regime. Days in the office are defined according to tribe and team-agreements. **We...

**Customer Journey Expert - Business Lending - Credit Products & Processes for Business** Tribe Business Lending Work from home 2d/week A day in the life of a Customer Journey Expert - Business Lending - Within the Tribe Business Lending you will be active in - The squad Manage, ensuring easy client management of business lending related requests in our...