Technical Service Specialist
il y a 1 semaine
Abbott is a global leader in in vitro diagnostics and offers a broad range of innovative instrument systems and tests for hospitals, reference labs, blood banks and clinics. Our products offer automation, convenience, cost-effectiveness, and flexibility. Abbott has helped transform the practice of medical diagnosis from an art to a science, helping to create the diagnostics industry through the company's commitment to improving patient care and lowering overall costs.
The Core Diagnostics Benelux team offers the position **Technical Service Specialist** (field based). This position reports directly to the Technical Service Leader.
The Technical Service Specialist is responsible for performing onsite activities related to planned or proactive maintenance, demand calls, hardware & software upgrades, and installations.
**Responsibilities**:
- Schedule and perform planned or proactive maintenance activities to increase reliability of the instruments
- Follow up on demand calls by troubleshooting for which usage of remote analysis tools will be required
- Perform instrument installations and deinstallations
- Success in this role is measured by customer satisfaction score (NPS), service key performance indicators (tickets per day, First time fix rate & Mean time to repair) and economic growth and profitability per region
**Your Profile**:
- Bachelor’s degree or equivalent experience required. Bachelors / Engineering degree in medical / electrical / mechanical or medical technology is preferred.
- Proven track record in a similar position supported by management and customer references
- Successful engagement with customers, specifically lab staff.
- Technical expert for product line responsibility
- Strong communication skills
- Ability to identify and drive resolution of issues
- Strong experience in use of analytical tools and software
- Fluency in English with French and/or Dutch
**What can we offer you?**
Abbott provides a varied, challenging and international position in a dynamic and pleasant working environment. In our organization, you can count on excellent primary and secondary benefits, a positive working atmosphere, a personal growth plan, extensive training opportunities and good career perspective. We are in the business of advancement, both in health solutions and in the lives and careers of our employees. Our work across the world and in many areas of healthcare provides a rich environment for our employees to explore career paths, interests and opportunities.
-
Technical Service Specialist
Il y a 6 mois
Wavre, Belgique Abbott Laboratories Temps plein**About the organization** Abbott is a global leader in in vitro diagnostics and offers a broad range of innovative instrument systems and tests for hospitals, reference labs, blood banks and clinics. Our products offer automation, convenience, cost-effectiveness, and flexibility. Abbott has helped transform the practice of medical diagnosis from an art to...
-
Technical Service Specialist
il y a 1 mois
Wavre, Belgique Abbott Laboratories Temps pleinAbbott is a global leader in in vitro diagnostics and offers a broad range of innovative instrument systems and tests for hospitals, reference labs, blood banks and clinics. Our products offer automation, convenience, cost-effectiveness, and flexibility. Abbott has helped transform the practice of medical diagnosis from an art to a science, helping to create...
-
Onsite Support Specialist
Il y a 6 mois
Wavre, Belgique Pauwels Consulting Temps pleinThe On-site Support Specialist is the forefront of representation for technical services to the customer. - Analysis and investigation of problems - Repair, substitution or replacement of faulty hardware if necessary - Testing and error checking of solutions - Follow-up with Customer after the solution has been implemented - Transportation of equipment -...
-
Automation Application Specialist Emea
il y a 2 semaines
Wavre, Belgique Abbott Laboratories Temps plein**About Abbott’s Transfusion Business in EMEA** Abbott’s Transfusion Medicine division in the EMEA region is dedicated to enhancing the safety and efficiency of blood and plasma supply. By providing innovative solutions and services, Abbott supports blood and plasma organizations in delivering high-quality, safe products to healthcare systems and...
-
Technical Team Leader
Il y a 4 mois
Wavre, Belgique CTG Temps plein**IT Service Management**Brussels**: Andrada Mocian Recruitment Manager **Your Mission**: - Lead and manage technical teams consisting of 10 to 20 individuals, across multiple sites. - Oversee Incident Management Services and Logistic Operations, ensuring the effective resolution of technical issues and the smooth execution of logistic operations. -...
-
Technical Team Leader
Il y a 5 mois
Wavre, Belgique CTG Temps plein**IT Service Management**Brussels**: Andrada Mocian Recruitment Manager **Technical Team Leader (TTL) : Lead and Empower Our Team to Success !**: **Looking for a challenging leadership role in a dynamic and innovative environment ? CTG IT Solutions, a renowned IT Services Company dedicated to European Institutions, is seeking a talented Technical Team...
-
Marketing Specialist Poultry
Il y a 2 mois
Wavre, Belgique Phibro Animal Health Corporation Temps plein**About Phibro Animal Health Corporation** **Phibro Animal Health Corporation** **is a publicly traded organization with a rich history spanning nearly 100 years of service. The Company is a global manufacturer of medicated feed additives, feed ingredients, advanced nutrition solutions, vaccines and specialty chemicals for various industrial markets....
-
Document Management Specialist
Il y a 6 mois
Wavre, Belgique RHEA Group Temps pleinAre you looking for a new opportunity in a fast-moving global company with a family feel? A job where you could have an impact? We are looking for a Document Management Specialist to work at RHEA Group’s headquarters in Wavre, Belgium. The Document Management Specialist (EDMS Administrator) is an experienced document control administrator who is...
-
Customer Technical Support Fr/ang
Il y a 4 mois
Wavre, Belgique Talentus Temps pleinTalentus est le partenaire de votre carrière ! Nous assurons le match parfait entre vos aspirations professionnelles et les ambitions de nos clients. Notre mission est de construire ensemble votre avenir professionnel. **Positionner**: **En tant que Customer & Technical Support, voici vos missions au quotidien**: - Vous assurez une permanence chez un...
-
Specialist Customer Support Center
Il y a 6 mois
Wavre, Belgique Abbott Laboratories Temps plein**About the organization** Abbott is a global leader in in vitro diagnostics and offers a broad range of innovative instrument systems and tests for hospitals, reference labs, blood banks and clinics. Our products offer automation, convenience, cost-effectiveness and flexibility. Abbott has helped transform the practice of medical diagnosis from an art to a...
-
Azure Specialist
Il y a 5 mois
Wavre, Belgique Robson Bale Ltd Temps pleinAzure Specialist - Wavre - Freelance Robson Bale are looking for a Azure Specialist to come on board for an initial 6 month contract in Wavre 6 months, market rate. Microsoft Certified: Azure Administrator Associate Microsoft Certified: Azure Network Engineer Associate Knowledge of: - Azure security concepts and services (private endpoint, private...
-
Field Service Engineer
Il y a 4 mois
Wavre, Belgique Activa Engineering Temps pleinVotre candidature sera prise en compte uniquement si vous remplissez les conditions d'éligibilité pour travailler dans l'Union Européenne.Your tasksAs a Service Technician you are responsible for the follow-up of all technical interventions at our customers (mainly breweries
-
Customer Support Center Specialist Benelux
Il y a 6 mois
Wavre, Belgique Abbott Laboratories Temps plein**About the organization** Abbott is a global leader in in vitro diagnostics and offers a broad range of innovative instrument systems and tests for hospitals, reference labs, blood banks and clinics. Our products offer automation, convenience, cost-effectiveness and flexibility. Abbott has helped transform the practice of medical diagnosis from an art to a...
-
Data Management Specialist
Il y a 5 mois
Wavre, Belgique Abbott Laboratories Temps pleinFor our Diabetes Care division, we are recruiting a **Data Management Specialist** to be based in our office in Wavre, Belgium. The Data Management Specialist is responsible for the installation activities and management of software packages and cloud solution at healthcare institutes (HCI’s) and/or the client site. Role and Responsibilities: -...
-
Vmware Specialist
Il y a 5 mois
Wavre, Belgique CTG Temps plein**IT Service Management**Brussels**: Pauline Lebeau Recruiter **Join our Multicultural Team as a VMware Specialist !**: **Your Missions**: **As a VMware Specialist, you will have a range of responsibilities, including**: - Managing the **VDI infrastructure** and its integration in the GSC landscape, ensuring 3rd line support and ticket handling, and...
-
Technical Services Manager
Il y a 5 mois
Wavre, Belgique Sodexo Belgique Temps plein**Fonction**: En tant que responsable de service sur le site de GSK, vous rapportez au LIS Manager et êtes en charge de: - Coordonner le staff technique avec le Senior Instrument Specialist, ainsi que l’équipe administrative : écoute et informe les techniciens et coordinateurs administratifs afin que les missions de Sodexo soient remplies efficacement...
-
Technical Project Manager
Il y a 5 mois
Wavre, Belgique Pulsar Temps plein**L'entreprise** Société de services en développement informatique depuis 1998, Pulsar Consulting aide ses clients B2B à exploiter pleinement les avantages des technologies de l'information et de la communication avec des logiciels sur mesure afin d'optimiser les processus, d'innover, de développer leur activité et d'évoluer dans le monde numérique....
-
International Field Service Technician
Il y a 5 mois
Wavre, Belgique Automatic Systems (TalentToolBoost) Temps plein**Company**: Automatic Systems, a subsidiary of the French company IER (Bolloré Group) headquartered in Belgium, designs, manufactures, and maintains a wide range of pedestrian and vehicle access control equipment. Since 2019, IER and Automatic Systems have merged their passenger and baggage processing activities into a structured and cohesive unit, forming...
-
Technical Sales Engineer IT
il y a 3 semaines
Wavre, Belgique Novhire Temps pleinVous êtes un Ingénieur technico-commercial IT orienté solutions, innovation et passionné par le développement de logiciels spécifiques ? Cette offre est faites pour vous ! Notre client, un acteur clé dans le domaine IT en finance, recherche son prochain commercial pour renforcer son équipe. Cette société en pleine croissance est reconnue pour son...
-
Field Service Engineer
Il y a 4 mois
Wavre, Belgique Activa Engineering Temps pleinVotre candidature sera prise en compte uniquement si vous remplissez les conditions d'éligibilité pour travailler dans l'Union Européenne.Your tasksAs a Service Technician you are responsible for the follow-up of all technical interventions at our customers (mainly breweries, bottlers,) and this for the Belgian and/or Northern French market (depending on...