Internal Account Manager Sme

il y a 1 semaine

Brussels, Belgique Pluxee Temps plein

**Company**:
**Pluxee** is the leading global **partner for employee benefits and engagement**. We're opening a world of opportunities for everyone, and our new brand is brimming with ambition for the future We are committed to working sustainably and responsibly with local communities.

We provide over 250 pioneering products in 31 countries and partner with 1.7 million traders. This helps our employees better enjoy what truly matters in their lives.

At **Pluxee**, we take pride in our commitment to environmental sustainability, our focus on fair employment and diversity, our new ways of working **independently**, and **flexibility** for the well-being of our talents. Joining us means evolving in a collaborative and innovative environment where each employee is recognized and receives the necessary support for their development. We firmly believe that the quality of life for our customers and service consumers begins with our own employees. Therefore, your well-being at work is one of our priorities.

Working with us is an **opportunity** to impact the future of the employee experience and ultimately the world around us. But it's also your chance to make an impact every day by investing a part of yourself in exciting digital products and touching the lives of **millions** **of consumers.**

We are a **global and multicultural company** where every contribution counts, and every day is an opportunity to inspire others and be inspired by your colleagues.

We're accelerating our global growth by combining the scope and stability of **Pluxee** with our unique position as an innovation incubator. As a member of the team, you'll help us continue this growth and historical digital transformation.

Today, we're inventing entirely new ways to influence and enrich the lives of employees worldwide.

**Function**:
As Internal Account Manager, you are accountable for the accelerated growth and improved client experience across the SME segment. Your portfolio will consist out of existing customers and prospects.

Your daily work consists out of answering demands from existing customers and proactively contacting prospects by phone, in order to sell them a maximum of ‘Pluxee Benefits and Rewards Services’ (Lunch Pass, Eco Pass, Cadeau Pass, Sport & Culture Pass, Consumption Pass). As Internal Account Manager you will be the single point of contact related to all commercial requests.

**Your main responsibilities**:

- Managing existing customer portfolio (retention, cross-sell & upsell)
- Touchpoints with potential customers (#outbound calls/day-month - sales campaigns)
- Establish relationship with the potential new customer
- Drive the entire sales cycle from ‘awareness’ stage until ‘decision’ stage (close sale)
- Prepare and send proposal and closely follow-up
- Sales funnel management
- Achieve monthly sales target (#new customers, #business volume, #revenue)
- Conversion (rate) of sales & marketing generated leads & campaigns
- Comply with all company related policies, procedures and legal requirements

**Profile**:
**Essential**
- You have a bachelor degree
- Minimum 2 to 3 years sales experience in internal commercial function
- Excellent communication skills, both written and oral (NL-FR)
- Strong commercial mindset
- Independent & organised
- High sense of accountability and result driven
- Customer focus
- Perseverance
- Teamwork
- Flexible and proactive
- Willingness to learn
- Good knowledge of Outlook and Office programs

**Desirable**
- Master degree
- Familiar with Salesforce

**Offer**:

- When you start your job, you will receive adequate onboarding and training which will allow you to have a good command of Pluxee products and related procedures.
- We offer you a training course with real opportunities for development both within the team and within the company.
- A full-time contract
- A competitive salary with numerous extra-legal benefits.
- A pleasant work environment in a dynamic and inspiring company.
- A work-life balance with possibility for home office

**Languages**:

- You have a good level of spoken and written French and Dutch. English is a plus.

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