Internal Account Manager Sme
Il y a 5 mois
**Onderneming**:
Since its creation more than 50 years ago, the Sodexo group has been the world leader in quality of life services.
At Sodexo Benefits and Rewards Services, we’ve made our mark on the world by helping clients give their employees personalized experiences, every day. Our benefit platforms and payment solutions are already used by 440,000 clients and 36 million of their employees in 32 countries.
At Sodexo Benefits & Rewards Services, we are proud of our commitments to environmental sustainability, our focus on employment equity and diversity, our new ways of working independently and flexibility for the well-being of our talents. Joining us means evolving in a collaborative, innovative environment, in which each employee is recognized and receives the support they need for their development. We firmly believe that the quality of life of our clients and service consumers begins with our own people. Consequently, your wellbeing at work is one of our priorities.
Working with us is an opportunity to impact the future of employee experience and, ultimately, the world around us. But it’s also your chance to make an impact every day, putting a part of yourself into exciting digital products and touching the lives of millions of consumers.
We’re a global, multicultural business where every contribution counts and every day is a chance to inspire others and take inspiration from your colleagues.
We’re accelerating our growth on a global scale, combining the reach and stability of Sodexo with our unique position as an incubator of innovation. As part of the team, you’ll help us continue that growth and our landmark digital transformation.
Now, we’re inventing entirely new ways to influence and enrich the lives of employees worldwide.
**Functie**:
As Internal Account Manager, you are accountable for the accelerated growth and improved client experience across the SME segment (1-19 employees). Your portfolio will consist out of existing customers and prospects.
Your daily work consists out of answering demands from existing customers and proactively contacting prospects by phone, in order to sell them a maximum of ‘Sodexo Benefits and Rewards Services’ (Lunch Pass, Eco Pass, Cadeau Pass, Sport & Culture Pass, Consumption Pass). As Internal Account Manager you will be the single point of contact related to all commercial requests.
**Your main responsibilities**:
- Managing existing customer portfolio (retention, cross-sell & upsell)
- Touchpoints with potential customers (#outbound calls/day-month - sales campaigns)
- Establish relationship with the potential new customer
- Drive the entire sales cycle from ‘awareness’ stage until ‘decision’ stage (close sale)
- Prepare and send proposal and closely follow-up
- Sales funnel management
- Achieve monthly sales target (#new customers, #business volume, #revenue)
- Conversion (rate) of sales & marketing generated leads & campaigns
- Comply with all company related policies, procedures and legal requirements
**Profiel**:
**Essential**
- You have a bachelor degree
- Minimum 2 to 3 years sales experience in internal commercial function
- Excellent communication skills, both written and oral (NL-FR)
- Strong commercial mindset
- Independent & organised
- High sense of accountability and result driven
- Customer focus
- Perseverance
- Teamwork
- Flexible and proactive
- Willingness to learn
- Good knowledge of Outlook and Office programs
**Desirable**
- Master degree
- Familiar with Salesforce
**Aanbod**:
- When you start your job, you will receive adequate onboarding and training which will allow you to have a good command of Sodexo products and related procedures.
- We offer you a training course with real opportunities for development both within the team and within the company.
- A full-time contract
- A competitive salary with numerous extra-legal benefits.
- A pleasant work environment in a dynamic and inspiring company.
Quality of life at work:
- A work-life balance with possibility for home office
- A concierge service that offers various services: dry cleaning, ironing, shoe repair, purchase of gifts, etc.
- A wide choice of sustainable and delicious meals in our company restaurant
- A variety of sports (badminton, mini football, basketball, meditation and yoga)
**Talen**:
- You have a good level of spoken and written French and Dutch. English is a plus.
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