Service Level Manager

A job at Proximus? You’ll find that everything revolves around the idea ‘Think Possible’. This means: we always assume that something is possible, even if it seems impossible. Well, especially so, actually. Call it a way of thinking that involves being open to a world of digital solutions that make our lives easier. And our way of working...

A job at Proximus? You’ll find that everything revolves around the idea ‘Think Possible’. This means: we always assume that something is possible, even if it seems impossible. Well, especially so, actually. Call it a way of thinking that involves being open to a world of digital solutions that make our lives easier. And our way of working smarter. We...

Are you looking for a dynamic and challenging opportunity to take your Service Level Management career to the next level? Look no further! We are actively seeking a service level manager who can proficiently manage the daily service level management tasks, guaranteeing that the service levels meet the SLAs and OLAs. Key responsibilities: - Being the...

Chez Smals, plus de 2000 professionnels façonnent, chaque jour, l’avenir en s’investissant dans « l’ICT for Society ». Ces systèmes ICT de pointe permettent à nos clients de garantir des services encore plus performants dans des domaines tels que le travail, la famille et la santé. À terme, eHealth, une plateforme d'échange sécurisée dédiée...

Company Description **ARȠS?** Arηs is a fully **independent** group of companies specialized in managing complex **IT projects and systems **for **large organisations**, focusing on state-of-the-art software development, business intelligence and infrastructure services. We are composed of 14 entities across 8 countries that are unified by the Arηs...

Meer dan 2000 professionals omarmen bij Smals elke dag de toekomst door zich in te zetten voor ICT for Society. Hoogtechnologische ICT-systemen zorgen voor meer efficiëntie in de belangrijke sociale verantwoordelijkheidsdomeinen van onze klanten zoals werk, gezin en gezondheid. Het eHealthplatform, een beveiligd uitwisselingsplatform voor medische...

**Description**: **Profile Description Summary**: - SLA Consultant works in the Information, Communication and Technology Management (ICTM) Directorate under the supervision of the Head Business Relationship Management and ICTM Director. **Objectives & Scope of Work**: - Review existing SLA between NATO HQ International Staff and the main supplier NATO...

The Client, in partnership with Commission services and other stakeholders, provides high-quality corporate Business Solutions (Information Systems), common frameworks and interoperable, reusable components enabling the successful implementation of the Commission's Digital Transformation and EU policies. The Client defines and provides the capabilities...

Voor onze overheidsklant zoek ik een Service Delivery Manager, 3-talig. Details 2d onsite Botanique Brussel ASAP starten Challenges - Team infra managen - Goede kennis ITIL belangrijk - Contracten beheren & sterk in communicatie met leveranciers - Als Service Level Manager neemt u verantwoordelijkheid over de Service Desk en bent u het unieke contactpunt...

Overview: **Who are we?** Fednot ICT, with more than 90 IT specialists, is a highly reputable organization that develops innovative solutions for all the Belgian notaries and supports the 1000+ notary offices in their digital transformation journey. Our solutions are based on state-of-the art technologies in the domains of **process automation, artificial...

The Service Manager role belongs Relationship Management team and reports directly to the Head of Relationship Management. The Service Manager is responsible for quality, availability, performance and evolution of the technical service. In this role he or she acts as the prime customer contact for all services-related enquiries. The Service Manager has...

A job at Proximus? You’ll find that everything revolves around the idea ‘Think Possible’. This means: we always assume that something is possible, even if it seems impossible. Well, especially so, actually. Call it a way of thinking that involves being open to a world of digital solutions that make our lives easier. And our way of working...

**Responsibilities** - ** Managing customer relations** - Be the main point of contact for customers and teams in the follow-up of incidents, problems and changes - Develop a solid relationship with the various customers (subsidiaries, sites, local teams) - Centralize business irritants on a cross-functional basis - **Manage incidents, problems and...

**Your tasks** - Define, develop, and review the high-level migration plans to address the gaps between the current and future state; - Support the ITSM’s transition towards the ITIL 4’s best practices; - Maintain and/or contribute to the ITAM procedures and processes for effective software lifecycle management; - Provide support on the design,...

Overzicht: **Who are we?** Fednot ICT, with more than 90 IT specialists, is a highly reputable organization that develops innovative solutions for all the Belgian notaries and supports the 1000+ notary offices in their digital transformation journey. Our solutions are based on state-of-the art technologies in the domains of **process automation, artificial...

Scope of the services to be provided: The Service Manager service provides advice, guidance, consultancy and assistance to the responsible official(s) in regard to: - The management of the development and implementation of services in order to meet the business needs; - Ensuring maximum uptime, accurate and early incident response, appropriate configuration...

**Job Description**: **Responsibilities include**: - Manages communications and expectations with business and internal IT clients - Collaborates with business and solution architect functions as needed - Manage change requests via Demand Management activities. - Monitor supplier deliverables against SLAs. - Provide guidance to the business around vendors...

Freelance | Service Delivery Manager | Lange Termijn | Gent/Brussel | 1091285 - **Lange Termijn**: - **Hybride (1 tot 2 dagen op kantoor in Gent/Brussel)**: - **Nederlands**: - **Dynamische omgeving met agile werkmethode**: - **SLA Management, ITIL ervaring, ** **Jouw taken** Als **Service Delivery Manager** ben je verantwoordelijk voor het inrichten en...

Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself...

Imagine what we can INSPIRE with you Moody’s empowers people to make better decisions and achieve brighter futures. This is what motivates us to bring out the best in our products and our people. Join us. Forward Together. Department We strive to be a world-class sales organization with our customers’ needs at the centre of everything we do. Our...