Customer Service Support

il y a 4 semaines

Brussels, Belgique Pauwels Consulting Temps plein

In het kortbrussel / bruxelles
bediende, freelancer
40 uur per week
- Joachim CemolinTalent Acquisition Specialist Life Sciences
0032474231916
- **Customer Service Support (French/Dutch)**: Corporate & Logistics - Sales & Customer care
- Every day, we rise to the challenge to make a difference, and here’s how the Customer Service Support role will make an impact. To bid service to customer first, without losing integrity. He or she will make sure that all customers are serviced appropriately so that they leave happy.
- Provide help to customers
- Treat orders from A to Z and ensure the following up. Be the helpdesk for customers and representatives. Have direct contact with customers and assist them with their questions.
- Resolve complaints
- Process the complaints and reply to inquiries.
- Assist internal customers
- Work closely with the sales department, supply chain and external warehouse.
- Respect & Follow-up Process
- Responsible for the creation and follow up of the customer and material master data.
- Responsible for the input of new prices and conditions of the products sold to our customers
- Referentienummer (62318)

**Wat zoeken wij?**
**- Fluent in Dutch & French, knowledge of English
- Knowledge of SAP is nice to have
- Genuine interest to help customers
- Ability to solve problems, stress resistance
- You have a thoughtful, friendly and positive attitude & good communication skills

**Wat bieden we aan?**
**- Challenging projects based on your interests and skills
- Personal follow-up and clear, transparent communication both before and after commencement of employment
- Possibility to follow extra training
- Inspiring network events and legendary after work drinks
- Strong network of industry leading clients
- Expertise within IT, Engineering and Life Sciences
- A flying start for every junior, growth opportunities and possibility to share gathered knowledge for more senior employees

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